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Copy file name to clipboardExpand all lines: support/windows-client/setup-upgrade-and-drivers/error-0x800f0818-during-upgrade-to-windows-11.md
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title: Error 0x800F0818 - 0x20003 Occurs during Upgrade from Windows 10 to Windows 11
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description: provides a solution for error 0x800F0818 - 0x20003. This error occurs on some computers when you upgrade them from Windows 10 to Windows 11.
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description: Provides a solution for error 0x800F0818 - 0x20003. This error occurs on some computers when you upgrade from Windows 10 to Windows 11.
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ms.date: 08/28/2025
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manager: dcscontentpm
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audience: itpro
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- Windows Server Update Services (WSUS)
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- Windows Update for Business
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A feature update from Windows 10 22H2 to Windows 11 23H2 or 24H2 fails in the Safe_OS phase, and generates error 0x800F0818 - 0x20003. The update rolls back.
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A feature update from Windows 10 22H2 to Windows 11 23H2 or 24H2 fails in the Safe_OS phase, and generates error 0x800F0818 - 0x20003. After the failure occur, the update rolls back.
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If you run a diagnostic tool such as [SetupDiag](/windows/deployment/upgrade/setupdiag), it returns the same error code.
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If you run a diagnostic tool such as [SetupDiag](/windows/deployment/upgrade/setupdiag), the tool returns the same error code.
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If you search the C:\\$Windows.~BT\\Sources\\Rollback\\setupact_rollback.log file, you find a statement that resembles the following excerpt:
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An error entry is logged in the C:\\$Windows.~BT\\Sources\\Rollback\\setupact_rollback.log file that contains text that resembles the following excerpt:
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```output
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YYYY-MM-DD HH:MM:SS, Info MOUPG InitializeRoutine: MOSETUP_ACTION_IMAGE_EXIT
YYYY-MM-DD HH:MM:SS, Info MOUPG ImageExit: Initializing PostReboot: [TRUE]
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```
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If you search the C:\\$Windows.~BT\\Sources\\Panther\\setupact.log file, you find statements that resemble the following excerpts:
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Additionally, multiple error entries are logged in the C:\\$Windows.~BT\\Sources\\Panther\\setupact.log file that contain texts that resemble the following excerpts:
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