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Update error-0x800f0818-during-upgrade-to-windows-11.md
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support/windows-client/setup-upgrade-and-drivers/error-0x800f0818-during-upgrade-to-windows-11.md

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title: Error 0x800F0818 - 0x20003 Occurs during Upgrade from Windows 10 to Windows 11
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description: provides a solution for error 0x800F0818 - 0x20003. This error occurs on some computers when you upgrade them from Windows 10 to Windows 11.
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description: Provides a solution for error 0x800F0818 - 0x20003. This error occurs on some computers when you upgrade from Windows 10 to Windows 11.
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ms.date: 08/28/2025
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manager: dcscontentpm
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audience: itpro
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- Windows Server Update Services (WSUS)
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- Windows Update for Business
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A feature update from Windows 10 22H2 to Windows 11 23H2 or 24H2 fails in the Safe_OS phase, and generates error 0x800F0818 - 0x20003. The update rolls back.
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A feature update from Windows 10 22H2 to Windows 11 23H2 or 24H2 fails in the Safe_OS phase, and generates error 0x800F0818 - 0x20003. After the failure occur, the update rolls back.
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If you run a diagnostic tool such as [SetupDiag](/windows/deployment/upgrade/setupdiag), it returns the same error code.
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If you run a diagnostic tool such as [SetupDiag](/windows/deployment/upgrade/setupdiag), the tool returns the same error code.
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If you search the C:\\$Windows.~BT\\Sources\\Rollback\\setupact_rollback.log file, you find a statement that resembles the following excerpt:
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An error entry is logged in the C:\\$Windows.~BT\\Sources\\Rollback\\setupact_rollback.log file that contains text that resembles the following excerpt:
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```output
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YYYY-MM-DD HH:MM:SS, Info MOUPG InitializeRoutine: MOSETUP_ACTION_IMAGE_EXIT
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YYYY-MM-DD HH:MM:SS, Info MOUPG ImageExit: Initializing PostReboot: [TRUE]
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```
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If you search the C:\\$Windows.~BT\\Sources\\Panther\\setupact.log file, you find statements that resemble the following excerpts:
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Additionally, multiple error entries are logged in the C:\\$Windows.~BT\\Sources\\Panther\\setupact.log file that contain texts that resemble the following excerpts:
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```output
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YYYY-MM-DD HH:MM:SS, Info MOUPG SetupHost::Initialize: CmdLine = [/Product Client /PreDownload /Package /Priority Normal /Quiet /ReportId 96CEE****************3-2D4E1B1306F5.1 /FlightData "RS:24944" "/CancelId" "C-757a2**********************4256ca34" "/PauseId" "P-757a20**********************" "/CorrelationVector" "otIKT***B0mTOyAl.1.1.28.4" "/DownloadSizeInMB" "3046" /InstallLangPacks C:\ProgramData\Temp\Inplaceupgrade\W10_22H2\LP /PostOOBE C:\ProgramData\Temp\Inplaceupgrade\W10_22H2\Scripts\SetupComplete.cmd /PostRollback C:\ProgramData\Temp\Inplaceupgrade\W10_22H2\Scripts\ErrorHandler.cmd /DynamicUpdate Disable /Compat IgnoreWarning]
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DynamicUpdate=Disable
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```
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These outdated references cause identity mismatches during the upgrade process. As a result, the upgrade fails and rolls back.
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These outdated references cause identity mismatches during the upgrade process. Therefore, the upgrade fails and rolls back.
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## Resolution
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> [!NOTE]
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> If you can't see the AppData folder, select **View** > **Show**, then select **Hidden items** to view hidden files and folders.
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1. Delete the SetupConfig.ini file
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1. Delete the SetupConfig.ini file.
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1. Open Registry Editor, and then go to the `HKEY_LOCAL_MACHINE\SYSTEM\Setup` subkey.
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