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Update hyper-v-installation-configuration-operational-failure.md
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support/windows-server/virtualization/hyper-v-installation-configuration-operational-failure.md

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title: Troubleshoot Hyper-V Installation, Configuration, and Operational Failures
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description: Provides a comprehensive guide for diagnosing and resolving common installation, configuration, and operational issues related to Microsoft Hyper-V in both Windows Server and Windows client environments.
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ms.date: 09/01/2025
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ms.date: 09/04/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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- > The request to add or remove features on the specified server has failed.
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- > Hyper-V feature unknown.
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- CBS (Component-Based Servicing) logs: "ERROR_SXS_ASSEMBLY_MISSING."
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- Hyper-V role not visible after installation or server reboot.
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- Hyper-V role isn't visible after installation or server reboot.
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- Windows Management Instrumentation (WMI)-related errors:
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- > Error CSI 000000b5 (F) Logged (install online) $(runtime.System32)\WindowsVirtualization.V2.mof [gle=0x80004005].
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- > Error CSI 000000b6 (F) CMIADAPTER: Inner Error Message (0x1002): 0X80041002 Class, instance, or property CIM_RegisteredProfile was not found.
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- VM fails to start error message:
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> Virtual machine failed to start due to insufficient memory.
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- VM stuck in a "saved state" or unable to boot after host upgrade/reboot.
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- VM is stuck in a "saved state" or unable to boot after host upgrade/reboot.
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- Virtual Machine Management Service (VMMS) fails to start.
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- Error message:
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> An error occurred while Hyper-V was attempting to access an object on the computer.
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- Error message when Hyper-V Manager can't connect:
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> The WinRM client cannot process the request...
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- Enhanced Session Mode unavailable in audit mode.
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- Enhanced Session Mode is unavailable in audit mode.
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## Networking and storage issues
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- Network adapters are disabled after Hyper-V installation; no IP address assigned, or IPv4 is unchecked.
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- Network adapters are disabled after Hyper-V installation; no IP address is assigned, or IPv4 is unchecked.
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- VM can't obtain an IP address or communicate with the network.
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- Hyper-V virtual switch stuck in an "unidentified" state.
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- Hyper-V virtual switch is stuck in an "unidentified" state.
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- VLAN tagging issues—only the native VLAN works.
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## Other technical and security symptoms

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