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Merge pull request #10325 from ScottAzure/quickchange-to-string
AB#8606: Azure VM Windows WUA Update Reset Tool rename
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support/azure/virtual-machines/windows/windows-vm-wureset-tool.md

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ms.custom: sap:Cannot create a VM, H1Hack27Feb2017
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ms.reviewer: macla, scotro, glimoli, jarrettr, azurevmcptcic
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---
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# Azure Virtual Machine (VM) Windows servicing stack reset tool
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# Azure Virtual Machine (VM) Windows Update Reset Tool
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**Applies to:** :heavy_check_mark: Windows VMs
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## Overview
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This article covers steps to run a PowerShell script that resets the Windows servicing stack for a VM running in Azure. Running the tool can fix most problems that prevent Windows Updates from installing successfully.
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This article covers steps to run a PowerShell script that resets the Windows Update servicing stack for a VM running in Azure. Running the tool can fix most problems that prevent Windows Updates from installing successfully.
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> [!NOTE]
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> This article is intended for use with support agents and IT professionals. If you're a home user and looking for more information about fixing Windows update errors, see [Fix Windows Update errors](https://support.microsoft.com/help/10164).
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- Restarts services.
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- Generates a summary of actions performed.
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For more information, see [Resetting Windows Update servicing stack script](https://github.com/Azure/azure-support-scripts/blob/master/RunCommand/Windows/Windows_WUA_Update_Reset?).
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For more information, see [Azure VM Windows WUA Update Reset Tool](https://github.com/Azure/azure-support-scripts/blob/master/RunCommand/Windows/Windows_WUA_Update_Reset?).
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:::image type="content" source="media/windows-vm-wureset-tool/windows-vm-wureset-tool.png" alt-text="Azure portal view Run Command example." lightbox="media/windows-vm-wureset-tool/windows-vm-wureset-tool.png":::
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## Recommended workflow
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1. Run `Windows_Update_Reset` to reset the servicing stack.
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1. Run `Windows_Update_Reset` to reset the Windows Update servicing stack.
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2. Try to install the Windows Update that previously failed.
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## Additional resources
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- [Resetting Window Update servicing stack script](https://github.com/Azure/azure-support-scripts/blob/master/RunCommand/Windows/Windows_Update_Reset).
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- [Azure VM Windows WUA Update Reset Tool](https://github.com/Azure/azure-support-scripts/blob/master/RunCommand/Windows/Windows_Update_Reset).
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[!INCLUDE [azure-help-support](~/includes/azure-help-support.md)]

support/includes/azure/virtual-machines-runcmd-wu-tools.md

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>Trying to diagnose and resolve Windows Update or Windows OS upgrade issues for your Azure VM? Try one of the following tools:
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>* [Azure VM Windows Update Error Detection Tool](../../azure/virtual-machines/windows/windows-vm-ipu-tool.md) to diagnose specific Windows Update errors.
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>* [Azure VM Windows Servicing Stack Reset Tool](../../azure/virtual-machines/windows/windows-vm-wureset-tool.md) to reset the Windows servicing stack.
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>* [Azure Virtual Machine (VM) Windows OS Upgrade Assessment Tool](../../azure/virtual-machines/windows/windows-vm-osupgradeassessment-tool.md) to validate the OS upgrade path and any known issues.
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>* [Azure VM Windows Windows Update Reset Tool](../../azure/virtual-machines/windows/windows-vm-wureset-tool.md) to reset the Windows servicing stack.
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>* [Azure VM Windows OS Upgrade Assessment Tool](../../azure/virtual-machines/windows/windows-vm-osupgradeassessment-tool.md) to validate the OS upgrade path and any known issues.
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>If you're experiencing performance problems with VMs, run these tools first before contacting support.
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