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AB#5632: Post Edit for PR#8824
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support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-installation.md

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@@ -4,7 +4,7 @@ description: Troubleshoot common issues with installing the Azure File Sync agen
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author: khdownie
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ms.service: azure-file-storage
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ms.topic: troubleshooting
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ms.date: 01/13/2025
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ms.date: 04/30/2025
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ms.author: kendownie
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ms.custom: sap:File Sync
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---
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This issue occurs due to a known issue that has been fixed in File Sync Agent v19.1. To resolve this issue, install the latest version of the agent.
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**Server Registration displays the message: "System.Net.Http, Version=4.2.0.0, Culture=neutral, PublicKeyToken=..."**
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This error occurs when the server lacks the required .NET Framework version. Azure File Sync's server registration requires .NET Framework 4.7.2. or a later version to function properly.
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**Server Registration displays the following message: "System.Net.Http, Version=4.2.0.0, Culture=neutral, PublicKeyToken=..."**
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This error occurs when the required version of the .NET Framework is missing on the server. Azure File Sync's server registration requires **.NET Framework 4.7.2. or higher** to function properly.
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To resolve the issue:
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1. Downland and install .NET Framework 4.7.2. or higher.
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2. Restart the server after installation.
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3. Retry the server registration using the Server Registration UI or PowerShell.
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To resolve the issue, follow these steps:
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1. Downland and install .NET Framework 4.7.2. or a later version.
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2. Restart the server after the installation.
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3. Retry the server registration using the server registration UI or PowerShell.
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**Server registration fails with error: operation returned an invalid status code 'Unauthorized'**
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During server registration, if you encounter the following error:
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`Operation returned an invalid status code 'Unauthorized'`
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During server registration, you might encounter the following error:
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This issue occurs when authentication with Azure fails during the registration process. To resolve this issue:
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> Operation returned an invalid status code 'Unauthorized'
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Manually register the server using PowerShell:
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This error occurs when authentication with Azure fails during the registration process. To resolve this issue, manually register the server by running the following PowerShell commands:
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```powershell
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Connect-AzAccount -Subscription "<your-subscription-guid>" -Tenant "<your-tenant-guid>"
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Register-AzStorageSyncServer -ResourceGroupName "<your-resource-group-name>" -StorageSyncServiceName "<your-storage-sync-service-name>"
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```
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Replace the placeholder values with your subscription ID, tenant ID, resource group name, and Storage Sync Service name.
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After completing the manual registration, verify that the server appears under Registered servers in the Azure portal.
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> [!NOTE]
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> Replace the placeholder values with your subscription ID, tenant ID, resource group name, and Storage Sync Service name.
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After completing the manual registration, verify that the server appears under **Registered servers** in the Azure portal.
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<a id="server-already-registered"></a>**Server Registration displays the following message: "This server is already registered"**
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