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Update headings in troubleshooting Pacemaker services document
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support/azure/virtual-machines/linux/troubleshoot-pacemaker-services-suse.md

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@@ -79,7 +79,7 @@ If a node tries to rejoin the cluster after it's fenced but before the `msgwait`
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Notice that if the `SBD_DELAY_START` setting is used, and the SBD `msgwait` value is very high, other potential issues might occur. For more information, see [Settings for long timeout in SBD_DELAY_START](https://www.suse.com/support/kb/doc/?id=000019356).
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### Resolution 1 for scenario 2
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### Resolution A for scenario 2
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1. Put the cluster into maintenance-mode:
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sudo systemctl restart Pacemaker
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```
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### Resolution 2 for scenario 2
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### Resolution B for scenario 2
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Tweak the SDB device `msgwait` time-out setting to be shorter than the time that's required for the SBD fencing action to finish and the `sbd.service` to be restored after a restart. Edit the `watchdog` parameter to be 50 percent of new `msgwait` time-out value. This is a process of optimization that must be tuned on a system-by-system basis.
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## Scenario 3: Issue occurs in azure-events agent resource
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pacemaker-controld[xxx]: error: Result of start operation for rsc_SAPHANA_DB01 on xxx: Timed Out
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```
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### Scenario 4, Cause 1
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### Cause for Scenario 4, Symptom 1
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### Scenario 4, Resolution 1
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### Resolution for Scenario 4, Symptom 1
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To resolve the issue, extend both the start and stop `timeout` parameters for the HANA DB resource, `rsc_SAPHANA_DB01`, as recommended in the SUSE KB article, [HANA DB resource failed to start](https://www.suse.com/support/kb/doc/?id=000020948).
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@@ -317,7 +318,7 @@ The following text shows the `sudo crm status` output when this issue occurs:
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* rsc_SAPHana_P40_HDB00_start_0 on node-2 'not running' (7): call=55, status=complete, exitreason='',
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last-rc-change='Fri Jun 10 00:33:41 2024', queued=0ms, exec=3093ms
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```
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### Scenario 4, Cause 2
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### Cause for Scenario 4, Symptom 2
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Pacemaker can't start the SAP HANA resource if `SYN failures` exist between the primary and secondary nodes.
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node-2 PROMOTED 1693237652 online logreplay node-1 4:P:master1:master:worker:master 150 DC2 syncmem PRIM 2.00.046.00.1581325702 node-2
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```
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### Scenario 4, Workaround 2
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### Workaround for Scenario 4, Symptom 2
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Pacemaker can't start the SAP HANA resource if `SYN failures` exist between the primary and secondary cluster nodes. To mitigate this issue, manually enable `SYN` between the primary and secondary nodes.
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