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description: Learn how to troubleshoot the AvailabilityZoneNotSupported error when you try to create an Azure Kubernetes Service cluster in a set of zones.
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ms.date: 05/30/2025
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ms.date: 06/04/2025
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ms.reviewer: marcha, skuchipudi, v-weizhu
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ms.service: azure-kubernetes-service
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ms.custom: sap:Create, Upgrade, Scale and Delete operations (cluster or nodepool)
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## Symptoms
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An AKS cluster creation fails in specified availability zones and you receive an "AvailabilityZoneNotSupported" error with the following message:
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An AKS cluster creation fails in specified availability zones, and you receive an "AvailabilityZoneNotSupported" error with the following message:
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> Preflight validation check for resource(s) for container service \<resource-name> in resource group \<resource-group-name> failed. Message: The zone(s) '1' for resource 'agentpoolName' is not supported.The supported zones for location '\<location>' are 'A', 'B'
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> Preflight validation check for resource(s) for container service \<resource-name> in resource group \<resource-group-name> failed. Message: The zone(s) '1' for resource '\<agentpoolName>' is not supported.The supported zones for location '\<location>' are 'A', 'B'
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## Cause
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The issue occurs because the requested SKU has restrictions in some or all zones for your subscription. To verify the restrictions, go to the [Verify SKU restrictions](#verify-sku-restrictions) section.
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The issue occurs because the requested SKU has restrictions in some or all zones of your subscription. To verify the restrictions, go to the [Verify SKU restrictions](#verify-sku-restrictions) section.
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## Solution
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To resolve this issue, request access to the specified region or zone by following the [Azure region access request process](../../general/region-access-request-process.md).
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To resolve this issue, follow the [Azure region access request process](../../general/region-access-request-process.md) to request access to the specified region or zone.
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## Verify SKU restrictions
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1. List SKU details by running one of the following commands:
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1. List the SKU details by running one of the following commands:
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```azurecli
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az vm list-skus -l <location> --size <SKU>
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```
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> [!NOTE]
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> Replace `<subscription>`, `<SKU>`, and `<locaiton>` accordingly.
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> Replace `<subscription>`, `<SKU>`, and `<location>` accordingly.
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2. Search for the requested SKU from the command output.
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3. If you see the information like the following, it indicates that the requested SKU has restrictions in some or all zones for your subscription:
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3. If you see information like the following, it indicates that the requested SKU has restrictions in some or all zones of your subscription:
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