You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
title: Troubleshoot issues with runbook execution start time
2
+
title: Troubleshoot Issues with Runbook Execution Start Time
3
3
description: Discusses an issue where jobs don't start as expected in Azure Automation.
4
-
ms.date: 06/23/2025
4
+
ms.date: 06/25/2025
5
5
ms.reviewer: adoyle, v-weizhu
6
6
ms.service: azure-automation
7
7
ms.custom: sap:Runbook not working as expected
8
8
---
9
9
# Troubleshoot issues with runbook execution start time in Azure Automation
10
10
11
-
Process automation in Azure Automation lets you create and manage PowerShell, a PowerShell workflow, and graphical runbooks. Automation executes your runbooks based on the logic defined within them.
11
+
Process automation in Azure Automation allows you to create and manage PowerShell, a PowerShell workflow, and graphical runbooks. Automation executes your runbooks based on the logic defined within them.
12
12
13
13
## Service-level agreement (SLA)
14
14
15
-
The SLA for runbook automation is 30 minutes. It's expected that 99.999 percent of runbooks start within 5 minutes of the scheduled time. For more information, see [SLAs for Online Services](https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services).
15
+
The SLA for runbook automation is 30 minutes. It's expected that 99.999 percent of runbooks start within five minutes of the scheduled time. For more information, see [SLAs for Online Services](https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services).
16
16
17
-
The *SLA for the Automation Service - Process Automation* defines the following:
17
+
The *SLA for the Automation Service - Process Automation* defines the following terms:
18
18
19
19
- "Delayed Jobs" is the total number of Jobs, for a given Microsoft Azure subscription, that fail to start within 30 minutes of their Planned Start Times.
20
20
- "Job" means the execution of a Runbook.
@@ -23,12 +23,12 @@ The *SLA for the Automation Service - Process Automation* defines the following:
23
23
24
24
> [!NOTE]
25
25
>
26
-
> - Azure Automation enables recovery of runbooks deleted in last 29 days - Restore the deleted runbook by running a PowerShell script as a job in your Automation account. For more information, see [Restore deleted runbook](/azure/automation/manage-runbooks#restore-deleted-runbook).
27
-
> - Before opening a case, follow the steps in [Data to collect when opening a case for Azure Automation](/azure/automation/troubleshoot/collect-data-microsoft-azure-automation-case). This process helps us resolve your case as quickly as possible.
26
+
> - Azure Automation enables the recovery of runbooks deleted in the last 29 days. You can restore the deleted runbook by running a PowerShell script as a job in your Automation account. For more information, see [Restore deleted runbook](/azure/automation/manage-runbooks#restore-deleted-runbook).
27
+
> - Before opening a case, follow the steps in [Data to collect when opening a case for Azure Automation](/azure/automation/troubleshoot/collect-data-microsoft-azure-automation-case). This process helps resolve your case as quickly as possible.
28
28
29
29
## References
30
30
31
31
-[Start a runbook in Azure Automation](/azure/automation/start-runbooks)
0 commit comments