You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
description: Provides information that you can use to troubleshoot performance problems. Also contains a list of questions that you should answer before you contact a support professional.
4
4
ms.reviewer: theley
5
5
ms.topic: troubleshooting
6
-
ms.date: 03/20/2024
6
+
ms.date: 04/15/2025
7
7
ms.custom: sap:System and Security Setup, Installation, Upgrade, and Migrations
8
8
---
9
9
# You experience slow performance when you do specific processes in Microsoft Dynamics GP
@@ -138,7 +138,7 @@ We recommend the following exclusions.
138
138
139
139
**On the Microsoft Dynamics GP client**
140
140
Exclude the Dynamics\GP folder. By default, this folder is in the following location:
141
-
`C:\Program Files\Microsoft Dynamics\GP`
141
+
`C:\Program Files (x86)\Microsoft Dynamics\GP`
142
142
143
143
The following file name extensions should be excluded:
144
144
@@ -172,7 +172,7 @@ Exclude the `*.ldf` database files, and the `*.mdf` database files.
172
172
On any computer that is running Integration Manager
173
173
Exclude the .MDB or .IMD files and the Integration Manager code folder which default, this folder is in the following location:
Copy file name to clipboardExpand all lines: support/power-platform/power-apps/create-and-use-apps/common-issues-and-resolutions.md
+35-15Lines changed: 35 additions & 15 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -4,7 +4,7 @@ description: A list of common issues and resolutions within Power Apps.
4
4
author: KumarVivek
5
5
ms.custom: sap:App Creation (Canvas App)
6
6
ms.reviewer: tapanm, lanced, tahoon
7
-
ms.date: 03/26/2025
7
+
ms.date: 04/15/2025
8
8
ms.author: kvivek
9
9
search.audienceType:
10
10
- maker
@@ -16,15 +16,15 @@ contributors:
16
16
---
17
17
# Common issues and resolutions for Power Apps
18
18
19
-
This article lists common issues you might encounter while using Power Apps. Issues are grouped by area, and summary-level workarounds are provided where applicable. Pointers to primary documentation locations are also provided.
19
+
This article lists common issues you might encounter while using Power Apps. It groups issues by area and provides summary-level workarounds where applicable. Pointers to primary documentation locations are also provided.
20
20
21
21
Refer to the introductory article [Power Apps troubleshooting strategies](isolate-common-issues.md) for guidance on narrowing down the source of your issue. That article outlines key principles for debugging both functional and performance issues.
22
22
23
23
## Common issue areas
24
24
25
25
-[Connectors and delegation](#connectors-and-delegation)
26
26
-[Common issues](#common-issues)
27
-
-[Integration](#integration)
27
+
-[Integration](#power-automate-integration)
28
28
-[Power Fx](#power-fx)
29
29
-[Region](#region)
30
30
-[Studio and Forms](#studio-and-forms)
@@ -44,13 +44,13 @@ End users might encounter this issue in two situations:
44
44
45
45
1. The application might have a shared implicit connection that isn't a secure implicit connection. Sharing the connection with the end user can resolve the issue but isn't recommended. All connections should be converted to secure implicit connections by the author.
46
46
47
-
2.If the connection is already a secure implicit connection, republishing the app might resolve the issue. If not, a product bug should be filed.
47
+
2.The connection in the application is already a secure implicit connection. In this case, republishing the app might resolve the issue. If not, a product bug should be filed.
48
48
49
49
### Common issues
50
50
51
51
1.**Automatic Next links for galleries and grids don't work for action-based connectors.**
52
52
53
-
Next links (the property on a query result that enables a gallery or grid to automatically page in the next set of results of a query) aren't supported for action-based connectors. For a discussion of this topic, see the[Overview of connectors for canvas apps](/power-apps/maker/canvas-apps/connections-list#actions).
53
+
Action-based connectors don't support next links. Next links are properties on query results that allow a gallery or grid to automatically load the next set of results. For more information, see [Overview of connectors for canvas apps](/power-apps/maker/canvas-apps/connections-list#actions).
54
54
55
55
1.**Sharing a Canvas app using SharePoint connector**
56
56
@@ -62,7 +62,13 @@ End users might encounter this issue in two situations:
62
62
63
63
1.**Custom connectors and Microsoft Dataverse**
64
64
65
-
If an app created using Power Apps build 2.0.540 or earlier relies on a database in the Dataverse and at least one custom connector in a different environment, you need to deploy the connector to the same environment as the database and update the app to use the new connector. Otherwise, a dialog notifies users that the API wasn't found. For more information, see [Environments overview](/power-platform/admin/environments-overview).
65
+
You need to make adjustments if you built your app with Power Apps that:
66
+
67
+
1. Is version 2.0.540 or earlier.
68
+
2. Relies on a Dataverse database.
69
+
3. Uses at least one custom connector from a separate environment.
70
+
71
+
First, deploy the custom connector to the same environment as the database. Then, update the app to use the newly deployed connector. Otherwise, a dialog notifies users that the API wasn't found. For more information, see [Environments overview](/power-platform/admin/environments-overview).
66
72
67
73
1.**Column names with spaces**
68
74
@@ -74,7 +80,7 @@ End users might encounter this issue in two situations:
74
80
75
81
1.**For apps that are created from data, only the first 500 records of a data source can be accessed.**
76
82
77
-
Power Apps works with large data sources by delegating operations to the data source. For operations that can't be delegated, Power Apps will give a warning at authoring time and operate on only the first 500 records of the data source. For more information, see the [Delegation overview](/power-apps/maker/canvas-apps/delegation-overview#delegable-functions).
83
+
Power Apps works with large data sources by delegating operations to the data source. For operations that can't be delegated, Power Apps shows a warning at authoring time and operates on only the first 500 records of the data source. For more information, see the [Delegation overview](/power-apps/maker/canvas-apps/delegation-overview#delegable-functions).
78
84
79
85
1.**Excel data must be formatted as a table.**
80
86
@@ -86,15 +92,29 @@ End users might encounter this issue in two situations:
86
92
87
93
1.**Sign-in issues on certain Android mobile devices when using authenticator**
88
94
89
-
In certain devices and scenarios, you might experience sign-in failures when using an authenticator. This is due to the OEM limiting this functionality. For more information, see [ADALError: BROKER_AUTHENTICATOR_NOT_RESPONDING](https://github.com/AzureAD/azure-activedirectory-library-for-android/wiki/ADALError:-BROKER_AUTHENTICATOR_NOT_RESPONDING).
95
+
In certain devices and scenarios, you might experience sign-in failures when using an authenticator. This issue is due to the OEM limiting this functionality. For more information, see [ADALError: BROKER_AUTHENTICATOR_NOT_RESPONDING](https://github.com/AzureAD/azure-activedirectory-library-for-android/wiki/ADALError:-BROKER_AUTHENTICATOR_NOT_RESPONDING).
90
96
91
97
1.**Office 365 Video connector isn't supported.**
92
98
93
-
## Integration
99
+
## Power Automate Integration
100
+
101
+
1.**Power Automate flows are orphaned in Power Apps.**
102
+
103
+
Power Automate flows that are added using an older version of the Power Apps panel might be orphaned and removed. To fix this issue, readd the flows manually.
104
+
105
+
1.**Power Apps custom pages (in a model-driven app) are out of synchronization with embedded Power Automate flow metadata.**
106
+
107
+
The metadata for a Power Automate flow might be out of synchronization with a model-driven app's custom page if the flow is updated after being embedded. To update, follow these steps for each embedded flow:
108
+
109
+
1. Edit the custom pages that use the flow.
110
+
2. Open the Power Automate pane and refresh the flow.
111
+
3. Save and republish the custom page.
94
112
95
-
**Power Automate flows are orphaned in Power Apps.**
113
+
Once complete, follow these steps:
96
114
97
-
Power Automate flows that are added using an older version of the Power Apps panel might be orphaned and removed. To fix this issue, readd the flows manually.
115
+
1. Edit the model-driven app.
116
+
2. Make a minor change to trigger the save option.
117
+
3. Save and publish the model-driven app.
98
118
99
119
## Power Fx
100
120
@@ -110,7 +130,7 @@ Power Automate flows that are added using an older version of the Power Apps pan
110
130
111
131
**Performance degradation when opening Power Apps Studio in China**
112
132
113
-
[Power Apps Studio](/power-apps/maker/canvas-apps/power-apps-studio) might take more than 30 seconds when loading in China. This issue doesn't impact tenants hosted locally by 21Vianet.
133
+
[Power Apps Studio](/power-apps/maker/canvas-apps/power-apps-studio) might take more than 30 seconds when loading in China. This issue doesn't affect tenants hosted locally by 21Vianet.
114
134
115
135
## Studio and Forms
116
136
@@ -130,11 +150,11 @@ The [Power Apps Studio](/power-apps/maker/canvas-apps/power-apps-studio) is home
130
150
131
151
1.**Changing the layout of SharePoint forms**
132
152
133
-
While customizing SharePoint forms in certain languages, if you try to change the layout from **Portrait** (default) to **Landscape**, the app might show multiple errors (yellow triangles in controls). To resolve these errors and retain the landscape layout, select **Undo**.
153
+
When you customize SharePoint forms in certain languages, if you try to change the layout from **Portrait** (default) to **Landscape**, the app might show multiple errors (yellow triangles in controls). To resolve these errors and retain the landscape layout, select **Undo**.
134
154
135
155
1.**Changing a flow in a shared app**
136
156
137
-
If you add a flow to an app, share it, and then add a service or change a connection in the flow, you must remove the flow from the shared app, readd the flow, and then reshare the app. Otherwise, users who trigger the flow receive an authentication failure.
157
+
If you add a flow to an app and share the app, and then make changes to the flow, such as adding a service or modifying a connection, more steps are required. You must also first remove the flow from the shared app. Next, readd the flow to the app. Finally, reshare the app.
138
158
139
159
1.**Changing a "Title" field in a table**
140
160
@@ -146,7 +166,7 @@ The [Power Apps Studio](/power-apps/maker/canvas-apps/power-apps-studio) is home
146
166
147
167
1.**It can sometimes take a moment before a newly shared app can be used.**
148
168
149
-
In some cases, a newly shared app won't be immediately available. Wait a few moments, and it should become available.
169
+
In some cases, a newly shared app isn't immediately available. Wait a few moments, and it should become available.
150
170
151
171
1.**In the [Form control](/power-apps/maker/canvas-apps/controls/control-form-detail), you can't change data by using a custom card.**
0 commit comments