Merge pull request #8359 from MicrosoftDocs/Deliverable980867

AB#4354: Added the new article

Author: lucciz01

support/dynamics-365/supply-chain/toc.yml

@@ -352,6 +352,8 @@
       href: warehousing/shipment-confirmed-no-posting.md
     - name: Slotting templates don't consider on-hand inventory for batch-above items
       href: warehousing/slotting-templates-inventory-batch-above.md
+    - name: '"The size of the request xml exceeds the maximum allowed value" in the mobile app'
+      href: warehousing/request-xml-size-exceeds-maximum-allowed-value.md
     - name: The last closed work line must be a put
       href: warehousing/the-last-closed-work-link-must-be-a-put-error.md
     - name: The weight fields on load lines don't match the weight fields on the load

support/dynamics-365/supply-chain/warehousing/request-xml-size-exceeds-maximum-allowed-value.md

@@ -0,0 +1,37 @@
+---
+title: Size of Request XML Exceeds Maximum Allowed Value Error
+description: Resolves the size of the request xml exceeds the maximum allowed value error in the Warehouse Management mobile app.
+ms.date: 03/13/2025
+# ms.search.form:
+audience: Application User
+ms.reviewer: kamaybac, ivanma
+ms.search.region: Global
+ms.author: ivanma
+ms.search.validFrom: 2025-03-03
+ms.dyn365.ops.version: 10.0.39
+ms.custom: sap:Warehouse management
+---
+# "The size of the request xml exceeds the maximum allowed value" error in the Warehouse management mobile app
+
+This article provides a resolution for "The size of the request xml exceeds the maximum allowed value" error that occurs in the [Warehouse Management mobile app](/dynamics365/supply-chain/warehousing/install-configure-warehouse-management-app).
+
+## Symptoms
+
+When you open a [Display open work list](/dynamics365/supply-chain/warehousing/configure-mobile-devices-warehouse#configure-menu-items-for-activities-and-inquiries) mobile device flow in the Warehouse Management mobile app, you might receive the following error message:
+
+> The size of the request xml exceeds the maximum allowed value.
+
+## Cause
+
+The Warehouse Management mobile app communicates with the Dynamics 365 Supply Chain Management service through an XML file. The system has a built-in limit on the size of this XML file. If there are many warehouse work items to be displayed in the Warehouse Management mobile app, the XML file size might exceed this limit.
+
+## Resolution
+
+To resolve this issue, follow these steps to reduce the number of warehouse work items shown in the Warehouse Management mobile app:
+
+1. Open the **Mobile device menu items** form by navigating to **Warehouse management** > **Setup** > **Mobile device** > **Mobile device menu items**.
+1. Find the impacted menu item.
+1. Select the **Edit query** button in the Action Pane.
+1. Edit the query to reduce the number of displayed warehouse work items.
+
+For more information about editing the queries, see [User-configurable queries in Warehouse management](/dynamics365/supply-chain/warehousing/user-configurable-queries-in-warehouse-management).