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articles/ai-services/language-service/conversational-language-understanding/overview.md

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In a large corporation, an enterprise chat bot may handle various employee affairs. It might handle frequently asked questions served by a custom question answering knowledge base, a calendar specific skill served by conversational language understanding, and an interview feedback skill served by LUIS. Use Orchestration workflow to connect all these skills together and appropriately route the incoming requests to the correct service.
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### Agents
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CLU is utilized by the [intent routing](https://github.com/azure-ai-foundry/foundry-samples/tree/main/samples/agent-catalog/msft-agent-samples/foundry-agent-service-sdk/intent-routing-agent) agent template, which detects user intent and provides exact answering. Perfect for deterministically intent routing and exact question answering with human control.
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## Project development lifecycle
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Creating a CLU project typically involves several different steps.

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