translator pro ga documentation

Author: laujan

articles/ai-services/translator/toc.yml

@@ -290,10 +290,10 @@ items:
     - name: What is Microsoft Translator Pro?
       displayName: app service, mobile app, ios, speech-to-speech
       href: translator-pro/overview.md
-    - name: Language support  
+    - name: Language support
       displayName: iso,language code, locale
       href: translator-pro/language-support.md
-    - name: faq
+    - name: FAQ
       href: translator-pro/faq.yml
     - name: Responsible AI and compliance
       items:

articles/ai-services/translator/translator-pro/faq.yml

@@ -18,17 +18,17 @@ sections:
      - question: What is Microsoft Translator Pro?
        answer: Microsoft Translator Pro is an advanced mobile application that enables seamless, real-time, speech-to-speech translation within the enterprise ecosystem. The app is designed to help organizations communicate effectively across languages and cultures, enabling employees to collaborate, share ideas, and engage with customers and partners in their preferred language.
      - question: How do I download the app?
-       answer: To use Microsoft Translator Pro you must complete and submit the [Microsoft Translator Pro Limited Access](https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR7en2Ais5pxKtso_Pz4b1_xUME5BUDBVWUlaNDlUN0FRODRIQ082SjFVUCQlQCN0PWcu) online request form and have it approved for access. If you are approved, you receive an email with a link to download the app and onboarding instructions to onboard.
+       answer: To use Microsoft Translator Pro, you must complete and submit the [Microsoft Translator Pro Limited Access](https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR7en2Ais5pxKtso_Pz4b1_xUME5BUDBVWUlaNDlUN0FRODRIQ082SjFVUCQlQCN0PWcu) online request form for approval. Once you're approved, you receive an email with a link to download the app and onboarding instructions to onboard.
      - question: What platforms support Microsoft Translator Pro?
        answer: Microsoft Translator Pro is available on the iOS platform and requires iOS 15 or newer versions. 
 
   - name: Data Management, Privacy, and Retention
     questions:
       - question: What measures are in place to ensure the security and protection of personal data with Microsoft Translator Pro?
-        answer: Customer data submitted for translation to Azure Cognitive Services Translator (both standard and custom models), Speech service, the Microsoft Translator Speech API, and the text translation features in Microsoft Office products are not written to persistent storage. There will be no record of the submitted text or voice, or any portion thereof, in any Microsoft data center. The audio and text will not be used for training purposes either.All of your organizational data resides within your organization’s Azure subscription. No data is shared with Microsoft. For more information, *see* [Microsoft Translator Confidentiality](https://aka.ms/notrace).
+        answer: Customer data submitted for translation to Azure Cognitive Services aren't written to persistent storage. There isn't a record of the submitted text or voice, or any portion thereof, in any Microsoft data center. All of your organizational data resides within your organization’s Azure subscription. No data is shared with Microsoft. For more information, *see* [Microsoft Translator Confidentiality](https://aka.ms/notrace).
 
       - question: Does Microsoft Translator Pro retain any user data for model improvement or share that data with developers for further training?
-        answer: No, For real-time speech-to-speech translation no data is stored at rest amd Microsoft does not retain data for model improvement.
+        answer: No, For real-time speech-to-speech translation, no data is stored at rest and Microsoft doesn't retain data for model improvement.
 
       - question: Can our organization access the data generated by the app for further analysis or auditing purposes?
         answer: Yes, you can use your generated data for your own analysis. Your data resides in your organization’s subscription. For more information, *see* [Microsoft Translator Confidentiality](https://aka.ms/notrace).
@@ -37,7 +37,7 @@ sections:
         answer: The app adheres to the privacy policy and framework stated in the [Microsoft Privacy Statement](https://www.microsoft.com/privacy/privacystatement)
 
 
-  - name: Bias Mitigation and Impact on Equity and Fairness
+  - name: Bias Mitigation and impact on equity and fairness
     questions:
       - question: Is Microsoft implementing measures to identify and mitigate potential bias in translation outputs, especially concerning minority languages, dialects, or culturally specific terminology?
         answer: Yes. Microsoft actively researches and addresses bias-related issues. For more information, *see* [Azure AI Translator Transparency Note](/legal/cognitive-services/translator/transparency-note#bias).
@@ -46,40 +46,40 @@ sections:
         answer: Yes, Microsoft prioritizes creating technologies and products that are fair and inclusive. For more information, *see* [Azure AI Speech Transparency Note](/legal/cognitive-services/speech-service/speech-to-text/transparency-note#fairness-considerations).
 
       - question: Which demographic or cultural factors affect the accuracy or quality of translations?
-        answer: Microsoft Translator Pro has been carefully trained to minimize biases and [supports multiple languages and accents](language-support.md). However, there may be variations in the quality and availability of voices across different languages. For more information, *see*  [Transcription and translation accuracy](/legal/cognitive-services/translator/translator-pro-transparency-note#transcription-and-translation-accuracy).
+        answer: Microsoft Translator Pro is carefully trained to minimize biases and [supports multiple languages and accents](language-support.md). However, there can be variations in the quality and availability of voices across different languages. For more information, *see*  [Transcription and translation accuracy](/legal/cognitive-services/translator/translator-pro-transparency-note#transcription-and-translation-accuracy).
 
   - name: Training Data and Model Parameters
     questions:
       - question: What data sources, metrics, and measures are used to train the models and ensure inclusive representation across different languages and cultural contexts?
-        answer: At Microsoft, our approach to managing the quality of Azure AI Translator is structured and ongoing. We ensure continuous improvement by implementing regular technology updates and biweekly release cycles. During model fine-tuning, we use BLEU and ChrF scores to identify potential release candidates. Before the final release, we also utilize COMET scores, which closely mirror human evaluations. To ensure the highest quality, the release candidate must statistically outperform the current production model. Additionally, new language models are assessed by human judges against reference translations. This process allows customers to enjoy the latest models without needing to change any code. For reported quality issues, we offer fast resolutions through a hotfix process for critical problems and address pattern-based issues through model updates.
+        answer: At Microsoft, our approach to managing the quality of Azure AI Translator is structured and ongoing. We ensure continuous improvement by implementing regular technology updates and biweekly release cycles. During model fine-tuning, we use Bilingual Evaluation Understud (BLEU) and ChrF scores to identify potential release candidates. Before the final release, we also utilize COMET scores, which closely mirror human evaluations. To ensure the highest quality, the release candidate must statistically outperform the current production model. Additionally, human judges assess new language models against reference translations. This process allows customers to enjoy the latest models without needing to change any code. For reported quality issues, we offer fast resolutions through a hotfix process for critical problems and address pattern-based issues through model updates.
 
       - question: Are models trained to handle information related to sensitive factors such as sex, gender, age, and other demographic characteristics to prevent discriminatory outputs or biases in translation quality?
         answer: Yes, fairness is a complex social-technical factor that influences aspects of our product development. One dimension we consider is how well the system performs across groups based on factors such as race, ethnicity, region, gender, and age. For more information, *see* [Azure AI Translator transparency note](/legal/cognitive-services/translator/transparency-note#bias).
 
   - name: Testing Standards, Evaluation, and Metrics
     questions:
       - question: Are evaluation metrics and testing protocols implemented to ensure the accuracy and cultural sensitivity of translations, especially in critical areas like legal documents or emergency communications?
-        answer: Translation quality is always relative to a test set.  We recommend that you measure quality for a representative test set for a given scenario. For more information, *see* [Azure AI Translator evaluation methods](/legal/cognitive-services/translator/transparency-note?context=%2Fazure%2Fai-services%2Ftranslator%2Fcontext%2Fcontext#evaluation-of-azure-ai-translator).
+        answer: Translation quality is always relative to a test set. We recommend that you measure quality for a representative test set for a given scenario. For more information, *see* [Azure AI Translator evaluation methods](/legal/cognitive-services/translator/transparency-note?context=%2Fazure%2Fai-services%2Ftranslator%2Fcontext%2Fcontext#evaluation-of-azure-ai-translator).
 
       - question: How does Microsoft Translator Pro ensure the quality and accuracy of translations in real-world, high-stakes environments?
-        answer: There are no universally recognized standard translation test sets for benchmarking. Consequently, we refrain from publishing the absolute scores from our assessments of machine translation systems. Nevertheless, we continuously monitor quality and have found that human evaluation yields the most significant and reliable results. We also use 
+        answer: There are no universally recognized standard translation test sets for benchmarking. We refrain from publishing the absolute scores from our assessments of machine translation systems. Nevertheless, we continuously monitor quality and find that human evaluation yields the most significant and reliable results.
 
       - question: What measures are in place to ensure that translations are accurate and reliable in real-world scenarios?
-        answer: "In addition to our our ongoing testing and evaluation, we also utilize speech and translation services that have been trusted by customers for years in practical, real-world applications. For more information *see* [Customer story: Berlitz empowered 500,000 language learners using Azure AI Speech](https://www.microsoft.com/customers/story/1650519804730300378-berlitz-language-azure-ai-speech-usa)."
+        answer: "In addition to ongoing testing and evaluation, we also utilize speech and translation services trusted by customers for years in practical, real-world applications. For more information, *see* [Customer story: Berlitz empowered 500,000 language learners using Azure AI Speech](https://www.microsoft.com/customers/story/1650519804730300378-berlitz-language-azure-ai-speech-usa)."
 
   - name: Ongoing Monitoring, Accountability, and Transparency
     questions:
       - question: Do you provide options for human review in cases of translation ambiguity or potential error?
-        answer: Microsoft Translator Pro doesn’t persist customer data submitted for translation and cannot review your data. Your data data resides within your subscription. You can access you data and perform human review on transcripts with the corresponding audio. For more information, *see* [Microsoft Translator Confidentiality](https://aka.ms/notrace).
+        answer: Microsoft Translator Pro doesn’t persist customer data submitted for translation and can't review your data. Your data resides within your subscription. You can access you data and perform human review on transcripts with the corresponding audio. For more information, *see* [Microsoft Translator Confidentiality](https://aka.ms/notrace).
 
       - question: What transparency measures are implemented to document and communicate model limitations, recurring issues, or risks associated with translations?
-        answer:  Microsoft's Transparency Notes aim to clarify the workings of our AI technology, highlighting the choices available to system owners that can impact system performance and behavior. They emphasize the importance of considering the entire system, encompassing the technology, the people, and the environment. These notes can be a valuable resource when developing or deploying your own system, and can also be shared with those who will use or be affected by it. For more information, *see* [Microsoft Translator Pro Transparency Note]/legal/cognitive-services/translator/translator-pro-transparency-note#limitations)
+        answer:  Microsoft's Transparency Notes aim to clarify the workings of our AI technology, highlighting the choices available to system owners that can impact system performance and behavior. They emphasize the importance of considering the entire system, encompassing the technology, the people, and the environment. These notes can be a valuable resource when developing or deploying your own system. For more information, *see* [Microsoft Translator Pro Transparency Note]/legal/cognitive-services/translator/translator-pro-transparency-note#limitations)
 
       - question: Do your confidentiality policies and procedures align with standard compliance frameworks and industry best practices?
         answer: "Yes. For more information, *see* [Translator Confidentiality: Compliance](https://aka.ms/notrace)."
 
       - question: How is the quality differ when the app utilizes on-device models or online models.
-        answer: The on-device models utilized by the Translator Pro app for offline processing differ from the cloud models, leading to a variation in quality. The models implemented on the device are smaller compared to those leveraged in the cloud.
+        answer: The on-device models utilized by the Translator Pro app for offline processing differ from the cloud models, leading to a variation in quality. The models implemented on the device are smaller compared to models used in the cloud.
 
 
 

articles/ai-services/translator/translator-pro/language-support.md

@@ -15,7 +15,7 @@ ms.author: lajanuar
 
 Microsoft Translator Pro provides real-time multilingual speech-to-speech support. Our language support capabilities enable users to converse naturally and empower global communication. The following table lists the available language and locale support.
 
-| Language | Online | On-device (does not require internet connection) |
+| Language | Online | On-device (doesn't require internet connection) |
 | --- | --- | --- |
 | Afrikaans (South Africa) | ✔️ |  |
 | Albanian (Albania) | ✔️ |  |

articles/ai-services/translator/translator-pro/overview.md

@@ -18,7 +18,7 @@ Microsoft Translator Pro is a paid mobile application available on the commercia
 
   > [!IMPORTANT]
   >
-  > To use Microsoft Translator Pro, you must complete and submit the [**Microsoft Translator Pro Limited Access**](https://aka.ms/TranslatorProGatingForm) online request form and have it approved for access.
+  > To use Microsoft Translator Pro, you must complete and submit the [**Microsoft Translator Pro Limited Access**](https://aka.ms/TranslatorProGatingForm) online request for approval.
   >
 
 ## Specifications and service limits
@@ -47,15 +47,15 @@ Microsoft Translator Pro is a paid mobile application available on the commercia
 
 ## Region availability
 
-The app is currently available in the following regions within the respective clouds. Please ensure you onboard the app in these specified regions.
+The app is currently available in the following regions within the respective clouds. Ensure you onboard the app in these specified regions.
 
 **Azure Cloud (Public)**
 
 |Geography|Region|
 |---|---|
-|United States|East US (eastus)|
-|Europe|UK South (uksouth)|
-|Australia| Australia (australia)|
+|United States|East US (`eastus`)|
+|Europe|UK South (`uksouth`)|
+|Australia| Australia (`australia`)|
 
 **Azure US Government Cloud**