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Copy file name to clipboardExpand all lines: articles/ai-services/openai/concepts/model-retirements.md
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@@ -26,14 +26,14 @@ Azure OpenAI models are continually refreshed with newer and more capable models
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* When a model is retired, it's no longer available for use. Azure OpenAI deployments of a retired model always return error responses.
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## Notifications
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Azure OpenAI notifies customers of active Azure OpenAI deployments for models with upcoming retirements. We notify customers of upcoming retirements as follows for each deployment:
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1. At model launch, we programmatically designate a "not sooner than" retirement date (typically one year out).
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1. At model launch, we programmatically designate a "not sooner than" retirement date (for preview models this is between 90-120 days from launch, for generally available (GA) models this is 365 days from launch).
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2. At least 60 days notice before model retirement for Generally Available (GA) models.
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3. At least 30 days notice before preview model version upgrades.
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Retirements are done on a rolling basis, region by region. Notifications are sent from an unmonitored mailbox, `[email protected]`.
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3. At least 30 days notice before preview model version upgrades.
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Retirements are done on a rolling basis, region by region. There is no schedule for when a specific region, or SKU will be upgraded.
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## Model availability
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2. for model family changes beyond version updates, such as when moving from `gpt-4 1106-preview` to `gpt-4o (2024-05-13)`.
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### Who is notified of upcoming retirements
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Azure OpenAI notifies those who are members of the following roles for each subscription with a deployment of a model with an upcoming retirement.
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* Owner
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* Contributor
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* Reader
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* Monitoring contributor
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* Monitoring reader
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Azure OpenAI notifies customers via two methods:
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-**Azure Resoruce Health** - Anyone with reader permissions or above can see azure health alerts, as well as configure personalized alerts via email, SMS, etc. See [Create Service Health Alerts] (https://learn.microsoft.com/en-us/azure/service-health/alerts-activity-log-service-notifications-portal)
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-**Email** - email notifications are automatically sent to subscription owners. Any individual with reader permissions may however configure their own alerts by following the guidance above.
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## How to get ready for model retirements and version upgrades
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