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Merge pull request #4 from PatrickFarley/cu-choice-doc-patch
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articles/ai-services/content-understanding/choosing-right-ai-tool.md

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|Service | What it Does | Ideal For | Strengths | Core Features |
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|--------|---------------|-----------|-----------|----------------|
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| Azure AI Document Intelligence | Extracts text, key-value pairs, tables, and layout from structured, semi and unstructured documents, field extraction with grounding,confidence, support for classification and splitting | Standard forms, invoices, receipts, purchase orders, IDs, contracts, legal documents | Proven, high-accuracy extraction, consistency, low latency, confidence score and grounding, predefined schemas for many document types | OCR/Read/Layout models, Prebuilt Models (invoice, tax, receipt, etc), Custom model (extraction and classification) |
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| Azure AI Content Understanding | Processes documents, images, audio, and video; integrated reasoning for complex tasks, richer field extraction with built in support for validation, enrichment, and post processing | Complex document processing requiring extractive and inferred fields, document formats with large number of complex variations or truly unstructured documents, inferring, summarization and generate metadata | Built-in unified process for multimodal inputs with zero shot model Unified process for multimodal inputs, handles varying templates and unstructured documents, supports continuous improvement with labeled samples| Support for content extraction(OCR, layout), field extraction, inferred fields and classification for handling complex, large documents with high variations, reasoning with multi-file inputs and knowledge base |
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| Build your own solution with Azure OpenAI Service | Build a solution with any Azure-hosted LLM models, Fully control on model, prompt and tools | Developers aiming to build, own and manage a solution that require fine grained control on models, costs and prompts | Maximum flexibility and control | Multiple options to plug and play with model choice, prompt tuning, workflow definition with complete flexibility in building each component |
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| Azure AI Document Intelligence | Extracts text, key-value pairs, tables, and layout from structured, semi and unstructured documents, field extraction with grounding, confidence, support for classification and splitting | Standard forms, invoices, receipts, purchase orders, IDs, contracts, legal documents | Proven, high-accuracy extraction, consistency, low latency, confidence score and grounding, predefined schemas for many document types | OCR/Read/Layout models, Prebuilt Models (invoice, tax, receipt, etc.), Custom model (extraction and classification) |
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| Azure AI Content Understanding | Processes documents, images, audio, and video; integrated reasoning for complex tasks, richer field extraction with built-in support for validation, enrichment, and post processing | Complex document processing requiring extractive and inferred fields, document formats with large number of complex variations or truly unstructured documents, inferring, summarization and generate metadata | Built-in unified process for multimodal inputs with zero shot model Unified process for multimodal inputs, handles varying templates and unstructured documents, supports continuous improvement with labeled samples| Support for content extraction(OCR, layout), field extraction, inferred fields and classification for handling complex, large documents with high variations, reasoning with multi-file inputs and knowledge base |
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| Build your own solution with Azure OpenAI Service | Build a solution with any Azure-hosted LLM models, Fully control on model, prompt and tools | Developers aiming to build, own and manage a solution that requires fine grained control on models, costs and prompts | Maximum flexibility and control | Multiple options to plug and play with model choice, prompt tuning, workflow definition with complete flexibility in building each component |
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## Service capabilities
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- University admission applications for different degree programs
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- Employee expense reports with department-specific templates
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:::image type="content" source="media/overview/mid-form.png" alt-text="Scan of a sample driver's license" :::
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:::image type="content" source="media/overview/mid-form2.png" alt-text="Scan of a sample passport." :::
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:::image type="content" source="media/overview/mid-form.png" alt-text="Scan of a sample driver's license." :::
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:::image type="content" source="media/overview/mid-form-2.png" alt-text="Scan of a sample passport." :::
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**Recommendation**:
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- Purchase orders with inconsistent layouts across suppliers
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- Student transcripts from different universities
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:::image type="content" source="media/overview/invoice1.png" alt-text="Scan of a sample invoice form" :::
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:::image type="content" source="media/overview/invoice2.png" alt-text="Scan of a sample invoice form with a vertical layout" :::
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:::image type="content" source="media/overview/invoice-1.png" alt-text="Scan of a sample invoice form." :::
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:::image type="content" source="media/overview/invoice-2.png" alt-text="Scan of a sample invoice form with a vertical layout." :::
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**Recommendation**:
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* Azure AI Document Intelligence Prebuilt Model if they're applicable or you can build your own custom models with multiple labeling to get grounded, low latency, consistent output.

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