Merge pull request #8481 from MicrosoftDocs/users/jukullam/azure-rm-copilot

Add troubleshooting Copilot highlight

Author: prmerger-automator[bot]

docs/pipelines/release/azure-rm-endpoint.md

@@ -1,12 +1,12 @@
 ---
 title: Troubleshoot Azure Resource Manager service connections
-ms.custom: devx-track-arm-template, arm2024
+ms.custom: devx-track-arm-template, arm2024, copilot-scenario-highlight
 description: How to troubleshoot Azure Resource Manager service connections in Azure Pipelines
 ms.assetid: B43E78DE-5D73-4303-981F-FB86D46F0CAE
 ms.topic: troubleshooting
 ms.author: jukullam
 author: juliakm
-ms.date: 11/05/2024
+ms.date: 10/28/2025
 ai-usage: ai-assisted
 monikerRange: '<= azure-devops'
 "recommendations": "true"
@@ -18,6 +18,8 @@ monikerRange: '<= azure-devops'
 
 This article presents the common troubleshooting scenarios to help you resolve issues you might encounter when creating an Azure Resource Manager service connection. See [Manage service connections](../library/service-endpoints.md) to learn how to create, edit, and secure service connections.
 
+> [!TIP]
+> You can ask [Copilot](/copilot/) for help troubleshooting error messages. To learn more, see [Use AI to troubleshoot an Azure DevOps service connection error](#use-ai-to-troubleshoot-an-azure-devops-service-connection-error).
 
 ## What happens when you create an Azure Resource Manager service connection
 
@@ -253,6 +255,21 @@ To learn about managed identities for virtual machines, see [Assigning roles](/a
 > [!NOTE]
 > Managed identities aren't supported in Microsoft-hosted agents. In this scenario, you must [set up a self-hosted agent](../agents/agents.md#install) on an Azure VM and configure a managed identity for that VM.
 
+## Use AI to troubleshoot an Azure DevOps service connection error
+
+This is an example prompt for Copilot Chat that helps Copilot troubleshoot your error code and message. Copy and paste this prompt into Copilot Chat, replacing the placeholder with your specific error message. 
+
+```copilot-prompt
+I'm getting this Azure DevOps service connection error: [PASTE YOUR ERROR MESSAGE HERE]
+
+Can you help me troubleshoot this issue? Please provide step-by-step instructions to:
+1. Identify the root cause
+2. Fix the configuration in Azure or Entra ID
+3. Verify the solution works
+
+Context: This is for an Azure Resource Manager service connection in Azure DevOps.
+```
+
 ::: moniker-end
 
 ## Related articles