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articles/azure-video-indexer/switch-tenants-portal.md

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title: Switch between tenants on the Azure Video Indexer website
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description: This article shows how to switch between tenants in the Azure Video Indexer website.
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ms.topic: how-to
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ms.date: 08/26/2022
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ms.date: 01/24/2023
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---
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# Switch between multiple tenants
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This article shows how to switch between multiple tenants on the Azure Video Indexer website. When you create an Azure Resource Manager (ARM)-based account, the new account may not show up on the Azure Video Indexer website. So you need to make sure to sign in with the correct domain.
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When working with multiple tenants/directories in the Azure environment user might need to switch between the different directories.
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The article shows how to sign in with the correct domain name into the Azure Video Indexer website:
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When logging in the Azure Video Indexer website, a default directory will load and the relevant accounts and list them in the **Account list**.
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1. Sign into the [Azure portal](https://portal.azure.com/) with the same subscription where your Video Indexer ARM account was created.
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1. Get the domain name of the current Azure subscription tenant.
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1. Sign in with the correct domain name on the [Azure Video Indexer](https://www.videoindexer.ai/) website.
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> [!Note]
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> Trial accounts and Classic accounts are global and not tenant-specific. Hence, the tenant switching described in this article only applies to your ARM accounts.
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>
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> The option to switch directories is available only for users using Azure Active Directory (Azure AD) to log in.
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## Get the domain name from the Azure portal
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This article shows two options to solve the same problem - how to switch tenants:
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- When starting from within the Azure Video Indexer website.
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- When starting from outside of the Azure Video Indexer website.
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## Switch tenants from within the Azure Video Indexer website
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1. To switch between directories in the [Azure Video Indexer](https://www.videoindexer.ai/), open the **User menu** > select **Switch directory**.
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> [!div class="mx-imgBorder"]
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> ![Screenshot of a user name.](./media/switch-directory/avi-user-switch.png)
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Here user can view all detected directories listed. The current directory will be marked, once a different directory is selected the **Switch directory** button will be available.
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> [!div class="mx-imgBorder"]
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> ![Screenshot of a tenant list.](./media/switch-directory/tenants.png)
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Once clicked, the logged-in credentials will be used to relog-in to the Azure Video Indexer website with the new directory.
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## Switch tenants from outside the Azure Video Indexer website
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This section shows how to get the domain name from the Azure portal. You can then sign in with it into th the [Azure Video Indexer](https://www.videoindexer.ai/) website.
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### Get the domain name
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1. In the [Azure portal](https://portal.azure.com/), sign in with the same subscription tenant in which your Azure Video Indexer Azure Resource Manager (ARM) account was created.
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1. Hover over your account name (in the right-top corner).
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If you want to see domains for all of your directories and switch between them, see [Switch and manage directories with the Azure portal](../azure-portal/set-preferences.md#switch-and-manage-directories).
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## Sign in with the correct domain name on the AVI website
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### Sign in with the correct domain name on the AVI website
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1. Go to the [Azure Video Indexer](https://www.videoindexer.ai/) website.
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1. Press **Sign out** after pressing the button in the top-right corner.
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> [!div class="mx-imgBorder"]
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> ![Sign in to an organization.](./media/switch-directory/sign-in-organization.png)
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1. Enter the domain name you copied in the [Get the domain name from the Azure portal](#get-the-domain-name-from-the-azure-portal) section.
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1. Enter the domain name you copied in the [Get the domain name from the Azure portal](#get-the-domain-name) section.
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> [!div class="mx-imgBorder"]
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> ![Find the organization.](./media/switch-directory/find-your-organization.png)

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