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MCM - Update cancel sub to add screenshots
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articles/cost-management-billing/manage/cancel-azure-subscription.md

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ms.service: cost-management-billing
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ms.subservice: billing
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ms.topic: conceptual
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ms.date: 01/17/2023
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ms.date: 03/07/2023
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ms.author: banders
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---
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An account administrator without the service administrator or subscription owner role can’t cancel an Azure subscription. However, an account administrator can make themself the service administrator and then they can cancel a subscription. For more information, see [Change the Service Administrator](../../role-based-access-control/classic-administrators.md#change-the-service-administrator).
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## Cancel a subscription in the Azure portal
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Depending on your environment, the cancel subscription experience allows you to cancel a subscription, turn off auto-renewal for an associated support plan, and stop all Azure subscription resources.
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1. Select **Cancel subscription**.
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:::image type="content" source="./media/cancel-azure-subscription/cancel-subscription-final.png" alt-text="Screenshot showing the Cancel subscription window options." lightbox="./media/cancel-azure-subscription/cancel-subscription-final.png" :::
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After the subscription is canceled, you'll see a notification that the cancellation is complete. If you have any outstanding charges that haven't been invoiced yet, you'll see their estimated charges. If you have any outstanding credits that haven't been applied to your invoice, you'll see the estimated credits that will get applied to your invoice. For more information about data update frequency, see [Cost and usage data updates and retention](../costs/understand-cost-mgt-data.md#cost-and-usage-data-updates-and-retention).
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After the subscription is canceled, a notification shows that the cancellation is complete. If you have any outstanding charges that haven't been invoiced yet, their estimated charges are shown. If you have any outstanding credits that aren't yet applied to your invoice, the estimated credits that apply to your invoice are shown. For more information about data update frequency, see [Cost and usage data updates and retention](../costs/understand-cost-mgt-data.md#cost-and-usage-data-updates-and-retention).
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:::image type="content" source="./media/cancel-azure-subscription/cancel-complete.png" alt-text="Screenshot showing that subscription cancellation status." lightbox="./media/cancel-azure-subscription/cancel-complete.png" :::
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:::image type="content" source="./media/cancel-azure-subscription/cancel-window.png" alt-text="Screenshot showing the cancellation window." lightbox="./media/cancel-azure-subscription/cancel-window.png" :::
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After your subscription is canceled, Microsoft waits 30 - 90 days before permanently deleting your data in case you need to access it, or if you change your mind. We don't charge you for keeping the data. To learn more, see [Microsoft Trust Center - How we manage your data](https://go.microsoft.com/fwLink/p/?LinkID=822930&clcid=0x409).
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After your subscription is canceled, Microsoft waits 30 - 90 days before permanently deleting your data in case you need to access it, or if you want to reactivate the subscription. We don't charge you for keeping the data. To learn more, see [Microsoft Trust Center - How we manage your data](https://go.microsoft.com/fwLink/p/?LinkID=822930&clcid=0x409).
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## Delete subscriptions
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1. Select your subscription on the [Subscriptions](https://portal.azure.com/#blade/Microsoft_Azure_Billing/SubscriptionsBlade) page in the Azure portal.
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1. Select the subscription that you want to delete.
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1. At the top of the subscription page, select **Delete**.
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- When all required conditions are met, you can delete the subscription.
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- If you have required deletion conditions that aren't met, you'll see the following page.
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:::image type="content" source="./media/cancel-azure-subscription/delete-option.png" alt-text="Screenshot showing the Delete option." lightbox="./media/cancel-azure-subscription/delete-option.png" :::
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1. If necessary, type the name of the subscription and then select **Delete**.
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- When all required conditions are met, you can delete the subscription.
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:::image type="content" source="./media/cancel-azure-subscription/type-name-delete.png" alt-text="Screenshot showing where you type the subscription name and Delete." lightbox="./media/cancel-azure-subscription/type-name-delete.png" :::
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- If you have required deletion conditions that aren't met, the following page is shown.
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:::image type="content" source="./media/cancel-azure-subscription/manual-delete-subscription.png" alt-text="Screenshot showing the Delete your subscription page." lightbox="./media/cancel-azure-subscription/manual-delete-subscription.png" :::
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- If **Delete resources** doesn't display a green check mark, then you have resources that must be deleted in order to delete the subscription. You can select **View resources** to navigate to the Resources page to manually delete the resources. After resource deletion, you might need to wait 10 minutes for resource deletion status to update in order to delete the subscription.
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- If **Manual deletion date** doesn't display a green check mark, you must wait the required period before you can delete the subscription.
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