Merge pull request #234087 from bandersmsft/trbs-azure-sign-up04112023

MCM - Updated for M365 dev program

Author: prmerger-automator[bot]

articles/cost-management-billing/manage/troubleshoot-azure-sign-up.md

@@ -8,20 +8,20 @@ tags: billing
 ms.service: cost-management-billing
 ms.subservice: billing
 ms.topic: troubleshooting
-ms.date: 12/06/2022
+ms.date: 04/11/2023
 ms.author: banders
 ---
 
 # Troubleshoot issues when you sign up for a new account in the Azure portal
 
-You may experience an issue when you try to sign up for a new account in the Microsoft Azure portal. This short guide will walk you through the sign-up process and discuss some common issues at each step.
+You may experience an issue when you try to sign up for a new account in the Microsoft Azure portal. This short guide walks you through the sign-up process and discusses some common issues at each step.
 
 > [!NOTE]
 > If you already have an existing account and are looking for guidance to troubleshoot sign-in issues, see [Troubleshoot Azure subscription sign-in issues](./troubleshoot-sign-in-issue.md).
 
 ## Before you begin
 
-Before beginning sign-up, verify the following:
+Before beginning sign-up, verify the following information:
 
 - The information for your Azure profile (including contact email address, street address, and telephone number) is correct.
 - Your credit card information is correct.
@@ -42,7 +42,7 @@ This walkthrough provides examples of the correct information to sign up for an
 
 When you initially sign up for Azure, you have to provide some information about yourself, including:
 
-- Your country or region
+- Your country/region
 - First name
 - Last name
 - Email address
@@ -64,7 +64,7 @@ If you continue to receive the message, try to sign up by using a different brow
 
 How about InPrivate browsing?
 
-#### Free trial is not available
+#### Free trial isn't available
 
 Have you used an Azure subscription in the past? The Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you have had any other type of Azure subscription, you can't activate a free trial. Consider signing up for a [Pay-As-You-Go subscription](https://azure.microsoft.com/offers/ms-azr-0003p/).
 
@@ -78,8 +78,9 @@ To resolve this issue, double-check whether the following items are true:
 
 #### You see the message 'Your current account type is not supported'
 
-This issue can occur if the account is registered in an [unmanaged Azure AD directory](../../active-directory/enterprise-users/directory-self-service-signup.md), and it is not in your organization's Azure AD directory.
-To resolve this issue, sign up the Azure account by using another account, or take over the unmanaged AD directory. For more information, see [Take over an unmanaged directory as administrator in Azure Active Directory](../../active-directory/enterprise-users/domains-admin-takeover.md).
+This issue can occur if the account is registered in an [unmanaged Azure AD directory](../../active-directory/enterprise-users/directory-self-service-signup.md), and it isn't in your organization's Azure AD directory. To resolve this issue, sign up the Azure account by using another account, or take over the unmanaged AD directory. For more information, see [Take over an unmanaged directory as administrator in Azure Active Directory](../../active-directory/enterprise-users/domains-admin-takeover.md).
+
+The issue can also occur if the account was created using the Microsoft 365 Developer Program. Microsoft doesn't allow purchasing other paid services using your Microsoft 365 Developer Program subscription. For more information, see [Does the subscription also include a subscription to Azure?](/office/developer-program/microsoft-365-developer-program-faq#does-the-subscription-also-include-a-subscription-to-azure-)
 
 ## Identity verification by phone
 
@@ -93,7 +94,7 @@ When you get the text message or telephone call, enter the code that you receive
 
 Although the sign-up verification process is typically quick, it may take up to four minutes for a verification code to be delivered.
 
-Here are some additional tips:
+Here are some other tips:
 
 - You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.
   - A Voice-over-IP (VoiP) phone number can't be used for the phone verification process.
@@ -109,7 +110,7 @@ Here are some additional tips:
 
 #### Credit card declined or not accepted
 
-Virtual or pre-paid credit cards aren't accepted as payment for Azure subscriptions. To see what else may cause your card to be declined, see [Troubleshoot a declined card at Azure sign-up](./troubleshoot-declined-card.md).
+Virtual or prepaid credit cards aren't accepted as payment for Azure subscriptions. To see what else may cause your card to be declined, see [Troubleshoot a declined card at Azure sign-up](./troubleshoot-declined-card.md).
 
 #### Credit card form doesn't support my billing address
 
@@ -133,7 +134,7 @@ Use the following steps to update your browser's cookie settings.
 
 ### I saw a charge on my free trial account
 
-You may see a small, temporary verification hold on your credit card account after you sign up. This hold is removed within three to five days. If you are worried about managing costs, read more about [Analyzing unexpected charges](../understand/analyze-unexpected-charges.md).
+You may see a small, temporary verification hold on your credit card account after you sign up. This hold is removed within three to five days. If you're worried about managing costs, read more about [Analyzing unexpected charges](../understand/analyze-unexpected-charges.md).
 
 ## Agreement
 
@@ -151,14 +152,14 @@ Check that you're using the correct sign-in credentials. Then, check the benefit
   - Sign in to the [Microsoft for Startups portal](https://startups.microsoft.com/#start-two) to verify your eligibility status for Microsoft for Startups.
   - If you can't verify your status, you can get help on the [Microsoft for Startups forums](https://www.microsoftpartnercommunity.com/t5/Microsoft-for-Startups/ct-p/Microsoft_Startups).
 - Cloud Partner Program
-  - Sign in to the [Cloud Partner Program portal](https://mspartner.microsoft.com/Pages/Locale.aspx) to verify your eligibility status. If you have the appropriate [Cloud Platform Competencies](https://mspartner.microsoft.com/pages/membership/cloud-platform-competency.aspx), you may be eligible for additional benefits.
+  - Sign in to the [Cloud Partner Program portal](https://mspartner.microsoft.com/Pages/Locale.aspx) to verify your eligibility status. If you have the appropriate [Cloud Platform Competencies](https://mspartner.microsoft.com/pages/membership/cloud-platform-competency.aspx), you may be eligible for other benefits.
   - If you can't verify your status, contact [Cloud Partner Program Support](https://mspartner.microsoft.com/Pages/Support/Premium/contact-support.aspx).
 
 ### Can't activate new Azure In Open subscription
 
 To create an Azure In Open subscription, you must have a valid Online Service Activation (OSA) key that has at least one Azure In Open token associated with it. If you don't have an OSA key, contact one of the Microsoft Partners that are listed in [Microsoft Pinpoint](https://pinpoint.microsoft.com/).
 
-## Additional help resources
+## Other help resources
 
 Other troubleshooting articles for Azure Billing and Subscriptions