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Merge pull request #298212 from ProfessorKendrick/liftr-error-code-list-article
Update marketplace-purchase-errors.md
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---
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author: vpriyanshi
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author: ProfessorKendrick
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ms.topic: include
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ms.date: 11/17/2023
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ms.author: priyverma
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ms.date: 04/14/2025
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ms.author: kkendrick
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---
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- **The Microsoft.SaaS RP is not registered on the Azure subscription.**
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- Before you use a resource provider, you must make sure your Azure subscription is registered for the resource provider. Learn more about [Resource provider registration](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [resolving errors on RP registration](../../azure-resource-manager/troubleshooting/error-register-resource-provider.md).
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- **Plan cannot be purchased on a free subscription, please upgrade your account.**
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- You can't make marketplace purchases on a free Azure subscription. Refer to the [Azure free Account FAQ]( https://azure.microsoft.com/free/free-account-faq). For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal#common-error-messages-and-solutions).
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- **Purchase has failed because we couldn't find a valid payment method associated with your Azure subscription.**
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- Use a different Azure subscription or add or update current credit card or payment method information for this subscription. For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal#common-error-messages-and-solutions).
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- **The Publisher does not make available Offer, Plan in your Subscription/Azure account’s region.**
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- The offer or the specific plan isn't available to the billing account market that is connected to the Azure Subscription.
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- **Enrollment for Azure Marketplace is set to Free/BYOL SKUs only, purchase for Azure product is not allowed. Please contact your enrollment administrator to change EA settings.**
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- Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Azure Marketplace - Microsoft Cost Management](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). More information on different listing options is present in [Introduction to listing options](/partner-center/marketplace/determine-your-listing-type#overview)
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- **Marketplace is not enabled for the Azure subscription.**
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- Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. Refer [Azure Marketplace - Microsoft Cost Management](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases).
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- **Plan by publisher is not available to you for purchase due to private marketplace settings made by your tenant’s IT administrator.**
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- Customer uses private marketplace to limit the access of its organization to specific offers and plans. The specific offer or the plan weren't set up to be available in the tenant's private marketplace. Contact your tenant’s IT administrator.
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- **The EA subscription doesn't allow Marketplace purchases.**
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- Use a different subscription or check if your EA subscription is enabled for Marketplace purchase. For more information, see [Enable Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases).
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|Error message |Details |
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|---------|---------|
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|The Microsoft.SaaS RP is not registered on the Azure subscription. |Before you use a resource provider, you must make sure your Azure subscription is registered for the resource provider. Learn more about [Resource provider registration](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [resolving errors on RP registration](../../azure-resource-manager/troubleshooting/error-register-resource-provider.md). |
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|Plan cannot be purchased on a free subscription, please upgrade your account. |You can't make marketplace purchases on a free Azure subscription. Refer to the [Azure free Account FAQ]( https://azure.microsoft.com/free/free-account-faq). For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal#common-error-messages-and-solutions). |
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|Purchase has failed because we couldn't find a valid payment method associated with your Azure subscription. |Use a different Azure subscription or add or update current credit card or payment method information for this subscription. For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal#common-error-messages-and-solutions). |
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|The Publisher does not make available Offer, Plan in your Subscription/Azure account’s region. |The offer or the specific plan isn't available to the billing account market that is connected to the Azure Subscription. |
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|Enrollment for Azure Marketplace is set to Free/BYOL SKUs only, purchase for Azure product is not allowed. Please contact your enrollment administrator to change EA settings. |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see [Azure Marketplace - Microsoft Cost Management](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). More information on different listing options is present in [Introduction to listing options](/partner-center/marketplace/determine-your-listing-type#overview) |
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|Marketplace is not enabled for the Azure subscription. |Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. Refer [Azure Marketplace - Microsoft Cost Management](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). |
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|Plan by publisher is not available to you for purchase due to private marketplace settings made by your tenant’s IT administrator. |Customer uses private marketplace to limit the access of its organization to specific offers and plans. The specific offer or the plan wasn't set up to be available in the tenant's private marketplace. Contact your tenant’s IT administrator. |
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|The EA subscription doesn't allow Marketplace purchases. |Use a different subscription or check if your EA subscription is enabled for Marketplace purchase. For more information, see [Enable Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). |

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