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articles/storage/file-sync/file-sync-troubleshoot-cloud-tiering.md

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@@ -72,29 +72,29 @@ If files fail to tier to Azure Files:
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|---------|-------------------|--------------|-------|-------------|
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| 0x80c86045 | -2134351803 | ECS_E_INITIAL_UPLOAD_PENDING | The file failed to tier because the initial upload is in progress. | No action required. The file will be tiered once the initial upload completes. |
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| 0x80c86043 | -2134351805 | ECS_E_GHOSTING_FILE_IN_USE | The file failed to tier because it's in use. | No action required. The file will be tiered when it's no longer in use. |
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| 0x80c80241 | -2134375871 | ECS_E_GHOSTING_EXCLUDED_BY_<br>SYNC | The file failed to tier because it's excluded by sync. | No action required. Files in the sync exclusion list can't be tiered. |
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| 0x80c86042 | -2134351806 | ECS_E_GHOSTING_FILE_NOT_<br>FOUND | The file failed to tier because it wasn't found on the server. | No action required. If the error persists, check if the file exists on the server. |
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| 0x80c80241 | -2134375871 | ECS_E_GHOSTING_EXCLUDED_BY_SYNC | The file failed to tier because it's excluded by sync. | No action required. Files in the sync exclusion list can't be tiered. |
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| 0x80c86042 | -2134351806 | ECS_E_GHOSTING_FILE_NOT_FOUND | The file failed to tier because it wasn't found on the server. | No action required. If the error persists, check if the file exists on the server. |
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| 0x80c83053 | -2134364077 | ECS_E_CREATE_SV_FILE_DELETED | The file failed to tier because it was deleted in the Azure file share. | No action required. The file should be deleted on the server when the next download sync session runs. |
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| 0x80c8600e | -2134351858 | ECS_E_AZURE_SERVER_BUSY | The file failed to tier due to a network issue. | No action required. If the error persists, check network connectivity to the Azure file share. |
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| 0x80072ee7 | -2147012889 | WININET_E_NAME_NOT_RESOLVED | The file failed to tier due to a network issue. | No action required. If the error persists, check network connectivity to the Azure file share. |
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| 0x80070005 | -2147024891 | ERROR_ACCESS_DENIED | The file failed to tier due to access denied error. This error can occur if the file is located on a DFS-R read-only replication folder. | Azure File Sync doesn't support server endpoints on DFS-R read-only replication folders. See [planning guide](file-sync-planning.md#distributed-file-system-dfs) for more information. |
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| 0x80072efe | -2147012866 | WININET_E_CONNECTION_<br>ABORTED | The file failed to tier due to a network issue. | No action required. If the error persists, check network connectivity to the Azure file share. |
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| 0x80072efe | -2147012866 | WININET_E_CONNECTION_ABORTED | The file failed to tier due to a network issue. | No action required. If the error persists, check network connectivity to the Azure file share. |
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| 0x80c80261 | -2134375839 | ECS_E_GHOSTING_MIN_FILE_SIZE | The file failed to tier because the file size is less than the supported size. | The minimum supported file size is based on the file system cluster size (double file system cluster size). For example, if the file system cluster size is 4 KiB, the minimum file size is 8 KiB. |
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| 0x80c83007 | -2134364153 | ECS_E_STORAGE_ERROR | The file failed to tier due to an Azure storage issue. | If the error persists, open a support request. |
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| 0x800703e3 | -2147023901 | ERROR_OPERATION_ABORTED | The file failed to tier because it was recalled at the same time. | No action required. The file will be tiered when the recall completes and the file is no longer in use. |
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| 0x80c80264 | -2134375836 | ECS_E_GHOSTING_FILE_NOT_<br>SYNCED | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80c80264 | -2134375836 | ECS_E_GHOSTING_FILE_NOT_SYNCED | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80070001 | -2147942401 | ERROR_INVALID_FUNCTION | The file failed to tier because the cloud tiering filter driver (storagesync.sys) isn't running. | To resolve this issue, open an elevated command prompt and run the following command: `fltmc load storagesync`<br>If the Azure File Sync filter driver fails to load when running the `fltmc` command, uninstall the Azure File Sync agent, restart the server, and reinstall the Azure File Sync agent. |
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| 0x80070070 | -2147024784 | ERROR_DISK_FULL | The file failed to tier due to insufficient disk space on the volume where the server endpoint is located. | To resolve this issue, free at least 100 MiB of disk space on the volume where the server endpoint is located. |
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| 0x80070490 | -2147023728 | ERROR_NOT_FOUND | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80c80262 | -2134375838 | ECS_E_GHOSTING_UNSUPPORTED_<br>RP | The file failed to tier because it's an unsupported reparse point. | If the file is a Data Deduplication reparse point, follow the steps in the [planning guide](file-sync-planning.md#data-deduplication) to enable Data Deduplication support. Files with reparse points other than Data Deduplication aren't supported and won't be tiered. |
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| 0x80c80262 | -2134375838 | ECS_E_GHOSTING_UNSUPPORTED_RP | The file failed to tier because it's an unsupported reparse point. | If the file is a Data Deduplication reparse point, follow the steps in the [planning guide](file-sync-planning.md#data-deduplication) to enable Data Deduplication support. Files with reparse points other than Data Deduplication aren't supported and won't be tiered. |
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| 0x80c83052 | -2134364078 | ECS_E_CREATE_SV_STREAM_ID_<br>MISMATCH | The file failed to tier because it has been modified. | No action required. The file will tier once the modified file has synced to the Azure file share. |
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| 0x80c80269 | -2134375831 | ECS_E_GHOSTING_REPLICA_NOT_<br>FOUND | The file failed to tier because it hasn't synced to the Azure file share. | No action required. The file will tier once it has synced to the Azure file share. |
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| 0x80072ee2 | -2147012894 | WININET_E_TIMEOUT | The file failed to tier due to a network issue. | No action required. If the error persists, check network connectivity to the Azure file share. |
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| 0x80c80017 | -2134376425 | ECS_E_SYNC_OPLOCK_BROKEN | The file failed to tier because it has been modified. | No action required. The file will tier once the modified file has synced to the Azure file share. |
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| 0x800705aa | -2147023446 | ERROR_NO_SYSTEM_RESOURCES | The file failed to tier due to insufficient system resources. | If the error persists, investigate which application or kernel-mode driver is exhausting system resources. |
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| 0x8e5e03fe | -1906441218 | JET_errDiskIO | The file failed to tier due to an I/O error when writing to the cloud tiering database. | If the error persists, run chkdsk on the volume and check the storage hardware. |
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| 0x8e5e0442 | -1906441150 | JET_errInstanceUnavailable | The file failed to tier because the cloud tiering database isn't running. | To resolve this issue, restart the FileSyncSvc service or server. If the error persists, run chkdsk on the volume and check the storage hardware. |
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| 0x80C80285 | -2134375803 | ECS_E_GHOSTING_SKIPPED_BY_<br>CUSTOM_EXCLUSION_LIST | The file can't be tiered because the file type is excluded from tiering. | To tier files with this file type, modify the GhostingExclusionList registry setting which is located under `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Azure\StorageSync`. |
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| 0x80C80285 | -2134375803 | ECS_E_GHOSTING_SKIPPED_BY_<br>CUSTOM_EXCLUSION_LIST | The file can't be tiered because the file type is excluded from tiering. | To tier files with this file type, modify the GhostingExclusionList registry setting which is located under HKEY_LOCAL_MACHINE\<br>SOFTWARE\Microsoft\Azure\StorageSync |
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| 0x80C86050 | -2134351792 | ECS_E_REPLICA_NOT_READY_FOR_<br>TIERING | The file failed to tier because the current sync mode is initial upload or reconciliation. | No action required. The file will be tiered once sync completes initial upload or reconciliation. |
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## How to troubleshoot files that fail to be recalled

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