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|**Possible causes**| The SAP HANA instance has been upgraded from SDC to MDC. Backups will fail after the update. |
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|**Recommended action**| Follow the steps listed in the [Upgrading from SAP HANA 1.0 to 2.0 section](https://docs.microsoft.com/azure/backup/backup-azure-sap-hana-database-troubleshoot#sdc-to-mdc-upgrade-with-a-change-in-sid) to resolve the issue |
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|**Recommended action**| Follow the steps listed in the [SDC to MDC upgrade](https://docs.microsoft.com/azure/backup/backup-azure-sap-hana-database-troubleshoot#sdc-to-mdc-upgrade-with-a-change-in-sid) to resolve the issue |
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### UserErrorInvalidBackintConfiguration
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|Error Message |The source and target systems for restore are incompatible |
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|---------|---------|
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|Possible causes | The source and target systems selected for restore are incompatible |
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|Recommended action | Ensure that your restore scenario isn't in the following list of possible incompatible restores: <br><br> **Case 1:** SYSTEMDB cannot be renamed during restore. <br><br> **Case 2:** Source - SDC and target - MDC: The source database cannot be restored as SYSTEMDB or tenant DB on the target. <br><br> **Case 3:** Source - MDC and target - SDC: The source database (SYSTEMDB or tenant DB) cannot be restored to the target. <br><br> For more information, see the note 1642148 in the [SAP support launchpad](https://launchpad.support.sap.com). |
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|Recommended action | Ensure that your restore scenario isn't in the following list of possible incompatible restores: <br><br> **Case 1:** SYSTEMDB cannot be renamed during restore. <br><br> **Case 2:** Source - SDC and target - MDC: The source database cannot be restored as SYSTEMDB or tenant DB on the target. <br><br> **Case 3:** Source - MDC and target - SDC: The source database (SYSTEMDB or tenant DB) cannot be restored to the target. <br><br> For more information, see note **1642148** in the [SAP support launchpad](https://launchpad.support.sap.com). |
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## Restore checks
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- The extension is already present on the VM, but isn't visible to any of the services
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- Run the pre-registration script
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- If you discover and protect the new databases, you'll start seeing duplicate databases in the portal. To avoid this, **Stop protection with retain data** for the old databases. Then continue with the remaining steps.
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- If you discover and protect the new databases, you'll start seeing duplicate active databases in the portal. To avoid this, [Stop protection with retain data](sap-hana-db-manage.md#stop-protection-for-an-sap-hana-database) for the old databases. Then continue with the remaining steps.
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- Discover the databases to enable backup
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- Enable backups on these databases
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- The already existing backed up databases (from the deleted VM) will continue to be stored in the vault (with their backups being retained according to the policy)
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Upgrades to the OS, SDC version change, or MDC version change that don't cause a SID change can be handled as follows:
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- Ensure that the new OS version, SDC, or MDC version are currently [supported by Azure Backup](sap-hana-backup-support-matrix.md#scenario-support)
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-**Stop protection with retain data** for the database
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-[Stop protection with retain data](sap-hana-db-manage.md#stop-protection-for-an-sap-hana-database) for the database
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- Perform the upgrade or update
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- Rerun the pre-registration script. Usually, the upgrade process removes the necessary roles. Running the pre-registration script will help verify all the required roles
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- Resume protection for the database again
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Upgrades from SDC to MDC that don't cause a SID change can be handled as follows:
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- Ensure that the new MDC version is currently [supported by Azure Backup](sap-hana-backup-support-matrix.md#scenario-support)
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-**Stop protection with retain data** for the old SDC database
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-[Stop protection with retain data](sap-hana-db-manage.md#stop-protection-for-an-sap-hana-database) for the old SDC database
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- Perform the upgrade. After completion, the HANA system is now MDC with a system DB and tenant DBs
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- Rerun the [pre-registration script](https://aka.ms/scriptforpermsonhana)
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- Re-register the extension for the same machine in the Azure portal (**Backup** -> **View details** -> Select the relevant Azure VM -> Re-register)
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* On the **Backup policy** menu, select a policy, and then select **Save**.
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### Upgrading from SAP HANA 1.0 to 2.0
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### Upgrading from SDC to MDC
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Learn how to continue backup for an SAP HANA database [after upgrading from SAP HANA 1.0 to 2.0](backup-azure-sap-hana-database-troubleshoot.md#sdc-to-mdc-upgrade-with-a-change-in-sid).
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Learn how to continue backup for an SAP HANA database [after upgrading from SDC to MDC](backup-azure-sap-hana-database-troubleshoot.md#sdc-to-mdc-upgrade-with-a-change-in-sid).
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### Upgrading without a SID change
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### Upgrading from SDC to MDC without a SID change
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Learn how to continue backup of an SAP HANA database whose [SID has not changed after upgrade](backup-azure-sap-hana-database-troubleshoot.md#sdc-to-mdc-upgrade-with-no-change-in-sid).
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Learn how to continue backup of an SAP HANA database whose [SID has not changed after upgrade from SDC to MDC](backup-azure-sap-hana-database-troubleshoot.md#sdc-to-mdc-upgrade-with-no-change-in-sid).
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Running the pre-registration script sets the required permissions to allow Azure to back up SAP HANA databases. You can find more what the pre-registration script does [here](tutorial-backup-sap-hana-db.md#what-the-pre-registration-script-does).
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### Will backups work after migrating SAP HANA from 1.0 to 2.0?
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### Will backups work after migrating SAP HANA from SDC to MDC?
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Refer to [this section](https://docs.microsoft.com/azure/backup/backup-azure-sap-hana-database-troubleshoot#sdc-to-mdc-upgrade-with-a-change-in-sid) of the troubleshooting guide.
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