changed titles ran acrolinx

Author: ElazarK

articles/defender-for-cloud/TOC.yml

@@ -226,7 +226,7 @@
           - name: Create a ticket in Defender for Cloud 
             displayName: CSPM, cloud security, posture, management, ServiceNow
             href: create-ticket-servicenow.md
-          - name: Create a ticket with governance rules
+          - name: Create automatic tickets with governance rules
             displayName: CSPM, cloud security, posture, management, ServiceNow
             href: create-governance-rule-servicenow.md
       - name: Common questions 

articles/defender-for-cloud/connect-servicenow.md

@@ -4,7 +4,7 @@ description: Learn how to connect ServiceNow with Microsoft Defender for Cloud t
 author: dcurwin
 ms.author: dacurwin
 ms.topic: how-to
-ms.date: 02/28/2024
+ms.date: 03/11/2024
 ai-usage: ai-assisted
 #customer intent: As a user, I want to learn how to connect my ServiceNow account with Microsoft Defender for Cloud so that I can protect my Azure, hybrid, and multicloud machines.
 ---
@@ -36,7 +36,7 @@ To connect a ServiceNow account to a Defender for Cloud account:
 
 1. Select **Add integration** > **ServiceNow**.
 
-   :::image type="content" border="true" source="./media/connect-servicenow/add-servicenow.png" alt-text="Screenshot that shows where the add integration button is and the ServiceNow option." lightbox="media/connect-servicenow/add-servicenow.png":::
+   :::image type="content" border="true" source="./media/connect-servicenow/add-servicenow.png" alt-text="Screenshot that shows where the "Add integration" button is and the ServiceNow option." lightbox="media/connect-servicenow/add-servicenow.png":::
 
 1. Enter a name and select the scope.
 

articles/defender-for-cloud/create-governance-rule-servicenow.md

@@ -1,17 +1,17 @@
 ---
-title: Create a ticket with governance rules
+title: Create automatic tickets with governance rules
 description: Learn how to create a governance rule in Defender for Cloud that connects recommendations or severity levels to a specific owner.
-author: dcurwin
-ms.author: dacurwin
+author: Elazark
+ms.author: elkrieger
 ms.topic: how-to
-ms.date: 02/28/2024
+ms.date: 03/11/2024
 ai-usage: ai-assisted
-#customer intent: As a user, I want to learn how to conncreate a governance rule in Defender for Cloud that automatically assigns an owner to specific recommendation or a recommendation with a severity level in Defender for Cloud to my my ServiceNow account.
+#customer intent: As a user, I want to learn how to create automatic tickets using governance rules in Defender for Cloud that automatically assigns an owner to specific recommendation or a recommendation with a severity level in Defender for Cloud to my my ServiceNow account.
 ---
 
-# Create a ticket with governance rules
+# Create automatic tickets with governance rules
 
-With the integration between Defender for Cloud and ServiceNow, you can automatically assign ownership of a specific recommendation or severity level to a specific user in ServiceNow. This integration allows for the creation and viewing of ServiceNow tickets linked to recommendations directly from Defender for Cloud, enabling seamless collaboration between the two platforms and facilitating efficient incident management.
+The integration of SeviceNow and Defender for Cloud allow you to create governance rules that automatically assign ownership of a specific recommendations or severity levels to a specific user in ServiceNow. ServiceNow tickets can be created, viewed, and linked to recommendations directly from Defender for Cloud, enabling seamless collaboration between the two platforms and facilitating efficient incident management.
 
 ## Prerequisites
 
@@ -22,7 +22,7 @@ With the integration between Defender for Cloud and ServiceNow, you can automati
 - The following roles are required:
     - To create an assignment:  Admin permissions to ServiceNow.
 
-## Create a governance rule to assign an owner
+## Assign an owner with a governance rule
 
 You can create a rule to automatically assign an owner to a recommendation in Defender for Cloud. This rule is based on the recommendation's severity or recommendation.
 

articles/defender-for-cloud/create-ticket-servicenow.md

@@ -1,17 +1,17 @@
 ---
 title: Create a ticket in Defender for Cloud 
-description: Learn how to create a ticket in Defender for Cloud that will connect and synchronize with your ServiceNow account.
+description: Learn how to create a ticket in Defender for Cloud that connects and synchronizes with your ServiceNow account.
 author: dcurwin
 ms.author: dacurwin
 ms.topic: how-to
-ms.date: 02/28/2024
+ms.date: 03/11/2024
 ai-usage: ai-assisted
 #customer intent: As a user, I want to learn how to Create a ticket in Defender for Cloud for my ServiceNow account.
 ---
 
 # Create a ticket in Defender for Cloud 
 
-The integration between Defender for Cloud and ServiceNow allows Defender for Cloud customers to create tickets in Defender for Cloud that will automatically connect to their ServiceNow account. This integration allows for the creation and viewing of ServiceNow tickets linked to recommendations directly from Defender for Cloud, enabling seamless collaboration between the two platforms and facilitating efficient incident management.
+The integration between Defender for Cloud and ServiceNow allows Defender for Cloud customers to create tickets in Defender for Cloud that connects to a ServiceNow account. ServiceNow tickets are linked to recommendations directly from Defender for Cloud, allowing the two platforms to facilitate efficient incident management.
 
 ## Prerequisites
 

articles/defender-for-cloud/integration-servicenow.md

@@ -13,11 +13,11 @@ ai-usage: ai-assisted
 
 ServiceNow is a cloud-based workflow automation and enterprise-oriented solution that enables organizations to manage and track digital workflows within a unified, robust platform. ServiceNow helps to improve operational efficiencies by streamlining and automating routine work tasks and delivers resilient services that help increase your productivity.  
 
-ServiceNow can be integrated with Microsoft Defender for Cloud to allow customers to prioritize remediation of recommendations that affect your business. Defender for Cloud integrates with the ITSM module (incident management). As part of this connection, customers can create/view ServiceNow tickets (linked to recommendations) from Defender for Cloud.
+ServiceNow can be integrated with Microsoft Defender for Cloud to allow customers to prioritize remediation of recommendations that affect your business. Defender for Cloud integrates with the IT Service Management (ITSM) module (incident management). As part of this connection, customers can create/view ServiceNow tickets (linked to recommendations) from Defender for Cloud.
 
 As part of the integration, you can create and monitor tickets in ServiceNow directly from Defender for Cloud:
 
-- **Incident**: An incident is an unplanned interruption of reduction in the quality of an IT service. It can be reported by a user or monitoring system. ServiceNow’s incident management module helps IT teams track and manage incidents, from initial reporting to resolution.
+- **Incident**: An incident is an unplanned interruption of reduction in the quality of an IT service as reported by a user or monitoring system. ServiceNow’s incident management module helps IT teams track and manage incidents, from initial reporting to resolution.
 - **Problem**: A problem is the underlying cause of one or more incidents. It’s often a recurring or persistent issue that needs to be addressed to prevent future incidents.
 - **Change**: A change is a planned alternation or addition to an IT service or its supporting infrastructure. A change management module helps IT teams plan, approve, and execute changes in a controlled and systematic manner. It minimizes the risk of service disruptions and maintains service quality.