Merge pull request #177158 from bandersmsft/fix177137

CM+B - Updated CMB FAQ for PR 177137

Author: laurabren

articles/cost-management-billing/cost-management-billing-faq.yml

@@ -8,7 +8,7 @@ metadata:
   ms.service: cost-management-billing
   ms.subservice: common
   ms.topic: conceptual
-  ms.date: 10/13/2021
+  ms.date: 10/22/2021
   ms.author: banders
 
 title: Cost Management + Billing frequently asked questions (FAQ)
@@ -174,6 +174,8 @@ sections:
         answer: |
           A new enterprise admin can be added by existing enterprise admins. If you are the EA administrator, please sign in to the EA portal > Click **Manage** > Click **+ Add Administrator** in the top-right corner to add a new EA administrator. Please ensure you have their email address and a preferred sign-in method, such as via work/school authentication or Microsoft Live ID to have the users added.
           
+          If you're the EA administrator of a direct enrollment, sign in to the Azure portal > select **Billing scope** > navigate to **Access control(IAM)** > select **+ Add** in the top-left corner to add a new EA administrator. Ensure that you have their email address and a preferred sign-in method, such as via work/school authentication or Microsoft Live ID, available.
+          
           If you are not the EA administrator, please reach out to your EA administrators in your company to request that they have you added to the enrollment. Once they have added you to the enrollment, you will receive an activation email.
           
           However, if the EA administrators are not able to assist you, we will be able to add you on their behalf if you can provide us with:
@@ -202,6 +204,8 @@ sections:
       - question: My enrollment is showing in pending status. How do I activate my enrollment?
         answer: |
           Enrollments will be in pending status if the initial EA administrator has not logged on to the enrollment before. If you are the EA administrator, please sign in to the Azure EA portal. On the landing page with all your enrollment numbers, you may not see your pending enrollment. Please uncheck the "active" box on the top-right corner of your EA portal, this action would display the pending enrollment. Please click on the enrollment to access the information and once you have reached the Manage page of the enrollment, the status will be updated from Pending to Active.
+          
+          If you're a direct enterprise customer, sign in to Azure portal. On the billing scope page, select your billing account. When you're on the enrollment overview page, the status is updated from **Pending** to **Active**. Navigate to the **Properties** menu to view the update status.
       - question: Why is my account stuck in pending status?
         answer: |
           When new Account Owners (AO) are added to the enrollment for the first time, they will always show as "pending" under status. Upon receiving the activation welcome email, AO can sign in to activate their account. Signing in will update the account status from "pending" to "active".
@@ -261,7 +265,7 @@ sections:
           - Delete the Visual Studio subscriber from the administration site in VLSC, and reassign the subscription to an account with different credentials this time. Then, sign up for individual Visual Studio Azure benefits anew.
       - question: What type of subscription should I create?
         answer: |
-          The Azure Enterprise portal offers two types of subscriptions for enterprise customers:
+          Azure Enterprise customers have two types of subscription offers:
           
           - Microsoft Azure Enterprise, which is ideal for:
           - All production usage
@@ -306,6 +310,8 @@ sections:
           After you have created departments and subscriptions, you can see data in the usage report. This information can help you track usage and manage cost and spend at the department level.
           
           You can also access usage data via the reporting API. For detailed information and sample code, see [Azure Enterprise REST APIs](manage/ea-portal-rest-apis.md).
+          
+          Direct enterprise customers can view usage and spending at different department levels in the Azure portal. Navigate to the **Department** menu to view charges.
       - question: Can I set a spending quota and get alerts as I approach my limit?
         answer: |
           You can set a spending quota at department level and the system will automatically notify you as your spending limits meet 50%, 75%, 90%, and 100% of the quota you define.
@@ -337,6 +343,8 @@ sections:
           
           1. In the Azure Enterprise portal, select **Manage** > **Account**.
           1. Hover over **Account** on the far right to see the **Transfer Ownership** (person icon) and **Transfer Subscription** (list icon) options. These options are only visible for active accounts.
+          
+          Direct Enterprise customers can transfer their subscription ownership to another account in the Azure portal. Navigate to the **Account** or **Subscription** menu to transfer ownership.
       - question: Can an Azure account owner be listed under more than one department?
         answer: |
           No, an account owner can only be associated to a single department. The policy helps ensure accurate monitoring and apportioning of costs and spending associated to the department it's aligned with under the EA enrollment in the Azure EA Portal.
@@ -366,6 +374,8 @@ sections:
           1. Select the blue pencil next to AO (account owner) view charges.
           1. Select **Enabled** and save.
           
+          For **direct enrollment** customers, enterprise administrators can provide account owners and department administrators with access to cost and pricing information in the Azure portal. Navigate to the **Policies** menu to change settings.
+          
           > [!NOTE]
           > If you're an account owner or department administrator, contact your enterprise administrator to enable the pricing feature.