You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: articles/communications-gateway/includes/communications-gateway-direct-routing-configure-numbers-portal.md
Copy file name to clipboardExpand all lines: articles/communications-gateway/manage-enterprise-teams-direct-routing.md
+27-5Lines changed: 27 additions & 5 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -137,13 +137,34 @@ When you allocate numbers to a customer, you need to provision those numbers on
137
137
138
138
### Configure the numbers on Azure Communications Gateway
139
139
140
-
When you [set up Direct Routing a the customer](#set-up-direct-routing-for-a-customer), you configured Azure Communications Gateway with an account for the customer. You must add the numbers that you allocate to the customer to this account.
140
+
When you [set up Direct Routing for the customer](#set-up-direct-routing-for-a-customer), you configured Azure Communications Gateway with an account for the customer. You must configure the numbers that you allocate to the customer under this account.
To add new numbers, you can configure the numbers directly in the Number Management Portal or upload a CSV file containing number configuration:
145
145
146
-
[!INCLUDE [instructions for configuring Direct Routing numbers in the portal](includes/communications-gateway-direct-routing-configure-numbers-portal.md)]
146
+
1. From the overview page for your Communications Gateway resource, find the **Number Management** section in the sidebar. Select **Accounts**.
147
+
1. Select the checkbox next to the enterprise's **Account name** and select **View numbers**.
148
+
1. Select **Create numbers**.
149
+
1. To configure the numbers directly in the Number Management Portal:
150
+
1. Select **Manual input**.
151
+
1. Select **Enable Teams Direct Routing**.
152
+
1. Optionally, enter a value for **Custom SIP header**.
153
+
1. Add the numbers in **Telephone Numbers**.
154
+
1. Select **Create**.
155
+
1. To upload a CSV containing multiple numbers:
156
+
1. Prepare a `.csv` file. It must use the headings shown in the following table, and contain one number per line (up to 10,000 numbers).
157
+
158
+
| Heading | Description | Valid values |
159
+
|---------|--------------|--------------|
160
+
| `telephoneNumber`|The number to upload | E.164 numbers, including `+` and the country code |
161
+
| `accountName` | The account to upload the number to | The name of an existing account |
162
+
| `serviceDetails_teamsDirectRouting_enabled`| Whether Microsoft Teams Direct Routing is enabled | `true` or `false`|
163
+
| `configuration_customSipHeader`| Optional: the value for a SIP custom header. | Can only contain letters, numbers, underscores, and dashes. Can be up to 100 characters in length. |
164
+
165
+
1. Select **File Upload**.
166
+
1. Select the `.csv` file that you prepared.
167
+
1. Select **Upload**.
147
168
148
169
To change or remove existing numbers:
149
170
@@ -164,6 +185,7 @@ Your customer can now set up users for Microsoft Teams Direct Routing. To add ne
164
185
1. Enable users for Microsoft Teams Direct Routing, by following [Enable users for Direct Routing](/microsoftteams/direct-routing-enable-users).
165
186
2. Configure these users with the voice route for Azure Communications Gateway that [they configured earlier](#ask-the-customer-to-configure-call-routing-that-uses-azure-communications-gateway). For instructions, see the steps for assigning voice routing policies in [Configure call routing for Direct Routing](/microsoftteams/direct-routing-voice-routing).
166
187
167
-
## Next steps
188
+
## Next step
168
189
169
-
Learn more about [the metrics you can use to monitor calls](monitoring-azure-communications-gateway-data-reference.md).
190
+
> [!div class="nextstepaction"]
191
+
> [Learn about the metrics you can use to monitor calls.](monitoring-azure-communications-gateway-data-reference.md)
0 commit comments