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articles/lighthouse/concepts/cross-tenant-management-experience.md

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@@ -20,11 +20,7 @@ Typically, in order to manage Azure resources for a customer, service providers
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With Azure delegated resource management, the onboarding process specifies users within the service provider's tenant who will be able to access and manage subscriptions, resource groups, and resources in the customer's tenant. These users can then sign in to the Azure portal using their own credentials. Within the Azure portal, they can manage resources belonging to all customers to which they have access. This can be done by visiting the [My customers](../how-to/view-manage-customers.md) page in the Azure portal, or by working directly within the context of that customer's subscription, either in the Azure portal or via APIs.
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Azure delegated resource management allows greater flexibility to manage resources for multiple customers without having to sign in to different accounts in different tenants. For example, a service provider may have three customers, with different responsibilities and access levels, as shown here:
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![Three customer tenants showing service provider responsibilities](../media/azure-delegated-resource-management-customer-tenants.jpg)
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Using Azure delegated resource management, authorized users can sign in to the service provider's tenant to access these resources, as shown here:
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Azure delegated resource management allows greater flexibility to manage resources for multiple customers without having to sign in to different accounts in different tenants. For example, a service provider may have two customers with different responsibilities and access levels. Using Azure delegated resource management, authorized users can sign in to the service provider's tenant to access these resources.
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![Customer resources managed through one service provider tenant](../media/azure-delegated-resource-management-service-provider-tenant.jpg)
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