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articles/virtual-desktop/multimedia-redirection-intro.md

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> [!NOTE]
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> Multimedia redirection isn't supported on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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> Multimedia redirection on Azure Virtual Desktop is only available for the Windows Desktop client version 1.2.3573 or later on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices.
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> Multimedia redirection on Azure Virtual Desktop is only available for the [Windows Desktop client, version 1.2.3573 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew). on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices.
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> The preview version of multimedia redirection for Azure Virtual Desktop has restricted playback to sites we've tested.
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articles/virtual-desktop/multimedia-redirection.md

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> [!NOTE]
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> Multimedia redirection isn't supported on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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>Multimedia redirection on Azure Virtual Desktop is only available for the Windows Desktop client on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices. Multimedia redirection requires the [Windows Desktop client, version 1.2.3573 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew). For more information, see [Prerequisites](#prerequisites).
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## Prerequisites
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articles/virtual-desktop/troubleshoot-multimedia-redirection.md

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>[!NOTE]
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>Azure Virtual Desktop doesn't currently support multimedia redirection on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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>Multimedia redirection on Azure Virtual Desktop is only available for the Windows Desktop client on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices. Multimedia redirection requires the Windows Desktop client, version 1.2.2999 or later.
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>Multimedia redirection on Azure Virtual Desktop is only available for the Windows Desktop client on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices. Multimedia redirection requires the [Windows Desktop client, version 1.2.3573 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew).
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This article describes known issues and troubleshooting instructions for multimedia redirection (MMR) for Azure Virtual Desktop (preview).
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## Known issues and limitations
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The following issues are ones we're already aware of, so you won't need to report them:
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- In the first browser tab a user opens, the extension pop-up might show a message that says, “The extension is not loaded”, or a mmessage that says video playback or calling redirection isn't supported while redirection is working correctly in the tab. You can resolve this issue by opening a second tab.
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- Multimedia redirection only works on the [Windows Desktop client](/windows-server/remote/remote-desktop-services/clients/windowsdesktop#install-the-client), not the web client.
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- Multimedia redirection doesn't currently support protected content, so videos from Netflix, for example, won't work.
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- During public preview, multimedia redirection will be disabled on all sites except for the sites listed in [Websites that work with MMR](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection). However, if you have the extension, you can enable multimedia redirection for all websites. We added the extension so organizations can test the feature on their company websites.
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- There's a small chance that the MSI installer won't be able to install the extension during internal testing. If you run into this issue, you'll need to install the multimedia redirection extension from the Microsoft Edge Store or Google Chrome Store.
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- [Multimedia redirection browser extension (Microsoft Edge)](https://microsoftedge.microsoft.com/addons/detail/wvd-multimedia-redirectio/joeclbldhdmoijbaagobkhlpfjglcihd)
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- [Multimedia browser extension (Google Chrome)](https://chrome.google.com/webstore/detail/wvd-multimedia-redirectio/lfmemoeeciijgkjkgbgikoonlkabmlno)
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- Installing the extension on host machines with the MSI installer will either prompt users to accept the extension the first time they open the browser or display a warning or error message. If users deny this prompt, it can cause the extension to not load. To avoid this issue, install the extensions by [editing the group policy](multimedia-redirection.md#install-the-browser-extension-using-group-policy).
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- When you resize the video window, the window's size will adjust faster than the video itself. You'll also see this issue when minimizing and maximizing the window.
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- You might run into issue where you are stuck in the loading state on every video site. This is a known issue that we're currently investigating. To temporarily mitigate this issue, enter "logoff" into the Windows Start text field to sign out of Azure Virtual Desktop and restart the session.

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