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Merge pull request #113256 from ChristianCB83/ChristianCB83-patch-1
Update howto-mfa-nps-extension-errors.md
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articles/active-directory/authentication/howto-mfa-nps-extension-errors.md

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@@ -35,6 +35,7 @@ If you encounter errors with the NPS extension for Azure AD Multi-Factor Authent
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| **REQUEST_FORMAT_ERROR** <br> Radius Request missing mandatory Radius userName\Identifier attribute.Verify that NPS is receiving RADIUS requests | This error usually reflects an installation issue. The NPS extension must be installed in NPS servers that can receive RADIUS requests. NPS servers that are installed as dependencies for services like RDG and RRAS don't receive radius requests. NPS Extension does not work when installed over such installations and errors out since it cannot read the details from the authentication request. |
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| **REQUEST_MISSING_CODE** | Make sure that the password encryption protocol between the NPS and NAS servers supports the secondary authentication method that you're using. **PAP** supports all the authentication methods of Azure AD MFA in the cloud: phone call, one-way text message, mobile app notification, and mobile app verification code. **CHAPV2** and **EAP** support phone call and mobile app notification. |
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| **USERNAME_CANONICALIZATION_ERROR** | Verify that the user is present in your on-premises Active Directory instance, and that the NPS Service has permissions to access the directory. If you are using cross-forest trusts, [contact support](#contact-microsoft-support) for further help. |
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| **Challenge requested in Authentication Ext for User** | Organizations using a RADIUS protocol other than PAP will observe user VPN authorization failing with these events appearing in the AuthZOptCh event log of the NPS Extension server. You can configure the NPS Server to support PAP. If PAP is not an option, you can set OVERRIDE_NUMBER_MATCHING_WITH_OTP = FALSE to fall back to Approve/Deny push notifications. For further help, please check [Number matching using NPS Extension](how-to-mfa-number-match.md#nps-extension). |
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### Alternate login ID errors
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