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Update concepts.md
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articles/communication-services/concepts/chat/concepts.md

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@@ -119,17 +119,17 @@ For more information, see [Push Notifications](../notifications.md).
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## Build intelligent, AI powered chat experiences
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You can use [Azure Cognitive APIs](../../../ai-services/index.yml) with the Chat SDK to build use cases like:
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You can use [Azure AI APIs](../../../ai-services/index.yml) with the Chat SDK to build use cases like:
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- Enable users to chat with each other in different languages.
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- Help a support agent prioritize tickets by detecting a negative sentiment of an incoming message from a customer.
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- Analyze the incoming messages for key detection and entity recognition, and prompt relevant info to the user in your app based on the message content.
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One way to achieve this is by having your trusted service act as a participant of a chat thread. Let's say you want to enable language translation. This service is responsible for listening to the messages exchanged by other participants [1], calling Cognitive APIs to translate content to desired language[2,3] and sending the translated result as a message in the chat thread[4].
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One way to achieve this is by having your trusted service act as a participant of a chat thread. Let's say you want to enable language translation. This service is responsible for listening to the messages exchanged by other participants [1], calling AI APIs to translate content to desired language[2,3] and sending the translated result as a message in the chat thread[4].
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This way, the message history contains both original and translated messages. In the client application, you can add logic to show the original or translated message. See [this quickstart](../../../ai-services/translator/quickstart-text-rest-api.md) to understand how to use Cognitive APIs to translate text to different languages.
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This way, the message history contains both original and translated messages. In the client application, you can add logic to show the original or translated message. See [this quickstart](../../../ai-services/translator/quickstart-text-rest-api.md) to understand how to use AI APIs to translate text to different languages.
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:::image type="content" source="../media/chat/cognitive-services.png" alt-text="Diagram showing Cognitive Services interacting with Communication Services.":::
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:::image type="content" source="../media/chat/cognitive-services.png" alt-text="Diagram showing Azure AI Services interacting with Communication Services.":::
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## Next steps
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