Merge pull request #109063 from BethWilke/task131

Fixing documentation task 1682136

Author: itechedit

articles/automation/TOC.yml

@@ -31,6 +31,11 @@
     - name: Manage Azure Automation data
       href: automation-managing-data.md
       displayName: backup
+    - name: Troubleshoot
+      items:  
+        - name: Automation account troubleshooting
+          href: troubleshoot/automation-account.md
+          displayName: troubleshoot
 - name: Process Automation
   items:
   - name: Hybrid Runbook Worker Overview

articles/automation/troubleshoot/automation-account.md

@@ -0,0 +1,50 @@
+---
+title: Automation account troubleshooting
+description: Learn how to troubleshoot and resolve issues with an Azure account.
+services: automation
+author: mgoedtel
+ms.author: magoedte
+ms.date: 03/24/2020
+ms.topic: conceptual
+ms.service: automation
+manager: carmonm
+---
+# Automation account troubleshooting
+
+This article discusses solutions to issues that you might encounter when you use an Automation account. The following sections highlight specific error messages and possible resolutions for each. For general information about Automation accounts, see [Create an Azure account](../automation-quickstart-create-account.md).
+
+## <a name="rp-register"></a>Scenario: Unable to register Automation Resource Provider for subscriptions
+
+### Issue
+
+When you work with management solutions in your Automation account, you encounter the following error:
+
+```error
+Error details: Unable to register Automation Resource Provider for subscriptions:
+```
+
+### Cause
+
+The Automation Resource Provider isn't registered in the subscription.
+
+### Resolution
+
+To register the Automation Resource Provider, follow these steps in the Azure portal:
+
+1. From your browser, go to the [Azure portal](https://portal.azure.com).
+
+2. Navigate to **Subscriptions** and select your subscription from the Subscriptions page.   
+
+3. Under **Settings**, select **Resource Providers**.
+
+4. From the list of resource providers, verify that the **Microsoft.Automation** resource provider is registered.
+
+5. If it's not listed, register the **Microsoft.Automation** provider by following the steps at [Resolve errors for resource provider registration](/azure/azure-resource-manager/resource-manager-register-provider-errors).
+
+## Next steps
+
+If you didn't see your problem or can't resolve your issue, try one of the following channels for additional support:
+
+* Get answers from Azure experts through [Azure Forums](https://azure.microsoft.com/support/forums/).
+* Connect with [@AzureSupport](https://twitter.com/azuresupport), the official Microsoft Azure account for improving customer experience by connecting the Azure community to the right resources: answers, support, and experts.
+* File an Azure support incident. Go to the [Azure support site](https://azure.microsoft.com/support/options/) and select **Get Support**.