edits

Author: diberry

articles/cognitive-services/personalizer/troubleshooting.md

@@ -33,10 +33,13 @@ These issues should be transparent. If they continue, contact support by selecti
 <summary>
 <b>The learning loop doesn't attain a 100% match to the system without Personalizer. How do I fix this?</b></summary>
 
-**Answer**: The three reasons you don't attain your goal with the learning loop:
+**Answer**: The reasons you don't attain your goal with the learning loop:
 * Not enough features sent with Rank API call
 * Bugs in the features sent - such as sending non-aggregated feature data such as timestamps to Rank API
 * Bugs with loop processing - such as not sending reward data to Reward API for events
+
+To fix, you need to change the processing by either changing the features send to the loop, or making sure the reward is a correct evaluation of the quality of the Rank's response.
+
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