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Copy file name to clipboardExpand all lines: articles/active-directory/saas-apps/benq-iam-provisioning-tutorial.md
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author: twimmers
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writer: twimmers
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manager: beatrizd
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ms.assetid: ac594768-7b76-4e5a-b46e-8f1cb41f2754
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ms.assetid: 8c21c81c-f9dc-4818-b2fe-7a06b205af8d
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ms.service: active-directory
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ms.subservice: saas-app-tutorial
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ms.workload: identity
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ms.topic: tutorial
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ms.date: 08/27/2021
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ms.date: 09/27/2021
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ms.author: thwimmer
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---
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# Tutorial: Configure BenQ IAM for automatic user provisioning
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This tutorial describes the steps you need to perform in both BenQ IAM and Azure Active Directory (Azure AD) to configure automatic user provisioning. When configured, Azure AD automatically provisions and de-provisions users and groups to [BenQ IAM](https://service-portaltest.benq.com/login) using the Azure AD Provisioning service. For important details on what this service does, how it works, and frequently asked questions, see [Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory](../manage-apps/user-provisioning.md).
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This tutorial describes the steps you need to perform in both BenQ IAM and Azure Active Directory (Azure AD) to configure automatic user provisioning. When configured, Azure AD automatically provisions and de-provisions users and groups to [BenQ IAM](https://service-portaltest.benq.com/login) using the Azure AD Provisioning service. For important details on what this service does, how it works, and frequently asked questions, see [Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory](../app-provisioning/user-provisioning.md).
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## Capabilities Supported
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The scenario outlined in this tutorial assumes that you already have the following prerequisites:
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*[An Azure AD tenant](https://docs.microsoft.com/azure/active-directory/develop/quickstart-create-new-tenant)
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* A user account in Azure AD with [permission](https://docs.microsoft.com/azure/active-directory/users-groups-roles/directory-assign-admin-roles) to configure provisioning (e.g. Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
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*[An Azure AD tenant](../develop/quickstart-create-new-tenant.md)
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* A user account in Azure AD with [permission](../roles/permissions-reference.md) to configure provisioning (e.g. Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
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* An administrator account with BenQ IAM. You can register for a BenQ admin account at [BenQ IAM](https://service-portaltest.benq.com/login).
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## Step 1. Plan your provisioning deployment
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1. Learn about [how the provisioning service works](https://docs.microsoft.com/azure/active-directory/manage-apps/user-provisioning).
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2. Determine who will be in [scope for provisioning](https://docs.microsoft.com/azure/active-directory/manage-apps/define-conditional-rules-for-provisioning-user-accounts).
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3. Determine what data to [map between Azure AD and BenQ IAM](https://docs.microsoft.com/azure/active-directory/manage-apps/customize-application-attributes).
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1. Learn about [how the provisioning service works](../app-provisioning/user-provisioning.md).
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2. Determine who will be in [scope for provisioning](../app-provisioning/define-conditional-rules-for-provisioning-user-accounts.md).
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3. Determine what data to [map between Azure AD and BenQ IAM](../app-provisioning/customize-application-attributes.md).
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## Step 2. Configure BenQ IAM to support provisioning with Azure AD
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1. Sign in to the [BenQ IAM](https://service-portaltest.benq.com/login) with BenQ administrator account, click on **SSO Setting** in the Account Management section.
3. Follow [the tutorial for Azure AD SSO integration with BenQ IAM](benq-iam-tutorial.md) to complete the required settings.
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4. After finishing the settings for SSO by SAML, you will see a success message as shown in the image below. Click on **Create Token** in the Automated User Provisioning section.
## Step 3. Add BenQ IAM from the Azure AD application gallery
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Add BenQ IAM from the Azure AD application gallery to start managing provisioning to BenQ IAM. If you have previously setup BenQ IAM for SSO you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery [here](https://docs.microsoft.com/azure/active-directory/manage-apps/add-gallery-app).
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Add BenQ IAM from the Azure AD application gallery to start managing provisioning to BenQ IAM. If you have previously setup BenQ IAM for SSO you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery [here](../manage-apps/add-application-portal.md).
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## Step 4. Define who will be in scope for provisioning
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The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following [steps](../manage-apps/assign-user-or-group-access-portal.md) to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described [here](https://docs.microsoft.com/azure/active-directory/manage-apps/define-conditional-rules-for-provisioning-user-accounts).
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The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following [steps](../manage-apps/assign-user-or-group-access-portal.md) to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described [here](../app-provisioning/define-conditional-rules-for-provisioning-user-accounts.md).
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* When assigning users and groups to BenQ IAM, you must select a role other than **Default Access**. Users with the Default Access role are excluded from provisioning and will be marked as not effectively entitled in the provisioning logs. If the only role available on the application is the default access role, you can [update the application manifest](https://docs.microsoft.com/azure/active-directory/develop/howto-add-app-roles-in-azure-ad-apps) to add additional roles.
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* When assigning users and groups to BenQ IAM, you must select a role other than **Default Access**. Users with the Default Access role are excluded from provisioning and will be marked as not effectively entitled in the provisioning logs. If the only role available on the application is the default access role, you can [update the application manifest](../develop/howto-add-app-roles-in-azure-ad-apps.md) to add additional roles.
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* Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an [attribute based scoping filter](https://docs.microsoft.com/azure/active-directory/manage-apps/define-conditional-rules-for-provisioning-user-accounts).
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* Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an [attribute based scoping filter](../app-provisioning/define-conditional-rules-for-provisioning-user-accounts.md).
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## Step 5. Configure automatic user provisioning to BenQ IAM
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3. Select the **Provisioning** tab.
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4. Set the **Provisioning Mode** to **Automatic**.
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8. Under the **Mappings** section, select **Synchronize Azure Active Directory Users to BenQ IAM**.
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9. Review the user attributes that are synchronized from Azure AD to BenQ IAM in the **Attribute-Mapping** section. The attributes selected as **Matching** properties are used to match the user accounts in BenQ IAM for update operations. If you choose to change the [matching target attribute](https://docs.microsoft.com/azure/active-directory/manage-apps/customize-application-attributes), you will need to ensure that the BenQ IAM API supports filtering users based on that attribute. Select the **Save** button to commit any changes.
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9. Review the user attributes that are synchronized from Azure AD to BenQ IAM in the **Attribute-Mapping** section. The attributes selected as **Matching** properties are used to match the user accounts in BenQ IAM for update operations. If you choose to change the [matching target attribute](../app-provisioning/customize-application-attributes.md), you will need to ensure that the BenQ IAM API supports filtering users based on that attribute. Select the **Save** button to commit any changes.
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|Attribute|Type|Supported for filtering|
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|---|---|---|
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|active|Boolean|
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|displayName|String|
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10. To configure scoping filters, refer to the following instructions provided in the [Scoping filter tutorial](../manage-apps/define-conditional-rules-for-provisioning-user-accounts.md).
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10. To configure scoping filters, refer to the following instructions provided in the [Scoping filter tutorial](../app-provisioning/define-conditional-rules-for-provisioning-user-accounts.md).
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11. To enable the Azure AD provisioning service for BenQ IAM, change the **Provisioning Status** to **On** in the **Settings** section.
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## Step 6. Monitor your deployment
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Once you've configured provisioning, use the following resources to monitor your deployment:
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1. Use the [provisioning logs](https://docs.microsoft.com/azure/active-directory/reports-monitoring/concept-provisioning-logs) to determine which users have been provisioned successfully or unsuccessfully
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2. Check the [progress bar](https://docs.microsoft.com/azure/active-directory/manage-apps/application-provisioning-when-will-provisioning-finish-specific-user) to see the status of the provisioning cycle and how close it is to completion
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3. If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states [here](https://docs.microsoft.com/azure/active-directory/manage-apps/application-provisioning-quarantine-status).
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1. Use the [provisioning logs](../reports-monitoring/concept-provisioning-logs.md) to determine which users have been provisioned successfully or unsuccessfully
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2. Check the [progress bar](../app-provisioning/application-provisioning-when-will-provisioning-finish-specific-user.md) to see the status of the provisioning cycle and how close it is to completion
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3. If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states [here](../app-provisioning/application-provisioning-quarantine-status.md).
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## Troubleshooting Tips
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*`**[If applicable, to be added by Microsoft's support team]**`
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## Additional resources
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*[Managing user account provisioning for Enterprise Apps](../manage-apps/configure-automatic-user-provisioning-portal.md)
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*[Managing user account provisioning for Enterprise Apps](../app-provisioning/configure-automatic-user-provisioning-portal.md)
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*[What is application access and single sign-on with Azure Active Directory?](../manage-apps/what-is-single-sign-on.md)
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## Next steps
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*[Learn how to review logs and get reports on provisioning activity](../manage-apps/check-status-user-account-provisioning.md)
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*[Learn how to review logs and get reports on provisioning activity](../app-provisioning/check-status-user-account-provisioning.md)
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