Merge pull request #108856 from priestlg/gdpImportExport-032320

Updated Import/Export documentation based on bug list

Author: megvanhuygen

articles/storage/common/media/storage-import-export-service/export-job-bitlocker-keys-02.png

@@ -10,6 +10,7 @@ ms.author: alkohli
 ms.subservice: common
 ---
 # Use the Azure Import/Export service to export data from Azure Blob storage
+
 This article provides step-by-step instructions on how to use the Azure Import/Export service to securely export large amounts of data from Azure Blob storage. The service requires you to ship empty drives to the Azure datacenter. The service exports data from your storage account to the drives and then ships the drives back.
 
 ## Prerequisites
@@ -21,12 +22,12 @@ You must:
 - Have at least one Azure Storage account. See the list of [Supported storage accounts and storage types for Import/Export service](storage-import-export-requirements.md). For information on creating a new storage account, see [How to Create a Storage Account](storage-account-create.md).
 - Have adequate number of disks of [Supported types](storage-import-export-requirements.md#supported-disks).
 - Have a FedEx/DHL account. If you want to use a carrier other than FedEx/DHL, contact Azure Data Box Operations team at `[email protected]`.
-    - The account must be valid, should have balance, and must have return shipping capabilities.
-    - Generate a tracking number for the export job.
-    - Every job should have a separate tracking number. Multiple jobs with the same tracking number are not supported.
-    - If you do not have a carrier account, go to:
-        - [Create a FedEX account](https://www.fedex.com/en-us/create-account.html), or
-        - [Create a DHL account](http://www.dhl-usa.com/en/express/shipping/open_account.html).
+  - The account must be valid, should have balance, and must have return shipping capabilities.
+  - Generate a tracking number for the export job.
+  - Every job should have a separate tracking number. Multiple jobs with the same tracking number are not supported.
+  - If you do not have a carrier account, go to:
+    - [Create a FedEX account](https://www.fedex.com/en-us/create-account.html), or
+    - [Create a DHL account](http://www.dhl-usa.com/en/express/shipping/open_account.html).
 
 ## Step 1: Create an export job
 
@@ -52,7 +53,7 @@ Perform the following steps to create an export job in the Azure portal.
 
         ![Basics](./media/storage-import-export-data-from-blobs/export-from-blob3.png)
 
-3. In **Job details**:
+5. In **Job details**:
 
     - Select the storage account where the data to be exported resides. Use a storage account close to where you are located.
     - The dropoff location is automatically populated based on the region of the storage account selected.
@@ -74,8 +75,7 @@ Perform the following steps to create an export job in the Azure portal.
    > [!NOTE]
    > If the blob to be exported is in use during data copy, Azure Import/Export service takes a snapshot of the blob and copies the snapshot.
 
-
-4. In **Return shipping info**:
+6. In **Return shipping info**:
 
     - Select the carrier from the dropdown list. If you want to use a carrier other than FedEx/DHL, choose an existing option from the dropdown. Contact Azure Data Box Operations team at `[email protected]`  with the information regarding the carrier you plan to use.
     - Enter a valid carrier account number that you have created with that carrier. Microsoft uses this account to ship the drives back to you once your export job is complete.
@@ -84,7 +84,7 @@ Perform the following steps to create an export job in the Azure portal.
         > [!TIP]
         > Instead of specifying an email address for a single user, provide a group email. This ensures that you receive notifications even if an admin leaves.
 
-5. In **Summary**:
+7. In **Summary**:
 
     - Review the details of the job.
     - Make a note of the job name and provided Azure datacenter shipping address for shipping disks to Azure.
@@ -94,38 +94,40 @@ Perform the following steps to create an export job in the Azure portal.
 
     - Click **OK** to complete export job creation.
 
-## (Optional) Step 2: 
-## Step 3: Ship the drives
+<!--## (Optional) Step 2: -->
+
+## Step 2: Ship the drives
 
 If you do not know the number of drives you need, go to the [Check the number of drives](#check-the-number-of-drives). If you know the number of drives, proceed to ship the drives.
 
 [!INCLUDE [storage-import-export-ship-drives](../../../includes/storage-import-export-ship-drives.md)]
 
-## Step 4: Update the job with tracking information
+## Step 3: Update the job with tracking information
 
 [!INCLUDE [storage-import-export-update-job-tracking](../../../includes/storage-import-export-update-job-tracking.md)]
 
+## Step 4: Receive the disks
 
-## Step 5: Receive the disks
 When the dashboard reports the job is complete, the disks are shipped to you and the tracking number for the shipment is available on the portal.
 
 1. After you receive the drives with exported data, you need to get the BitLocker keys to unlock the drives. Go to the export job in the Azure portal. Click **Import/Export** tab.
-2. Select and click your export job from the list. Go to **BitLocker keys** and copy the keys.
+2. Select and click your export job from the list. Go to **Encryption** and copy the keys.
 
-   ![View BitLocker keys for export job](./media/storage-import-export-service/export-job-bitlocker-keys.png)
+   ![View BitLocker keys for export job](./media/storage-import-export-service/export-job-bitlocker-keys-02.png)
 
 3. Use the BitLocker keys to unlock the disks.
 
-The export is complete. At this time, you can delete the job or it automatically gets deleted after 90 days.
+The export is complete.
 
-## Step 6: Unlock the disks
+## Step 5: Unlock the disks
 
-Use the following command to unlock the drive: 
+If using version 1.4.0.300 of the WAImportExport tool, use the following command to unlock the drive:
 
     `WAImportExport Unlock /externalKey:<BitLocker key (base 64 string) copied from journal (*.jrn*) file>`  
 
+If using earlier versions of the tool, use the BitLocker dialog to unlock the drive.
 
-
+At this time, you can delete the job or leave it. Jobs automatically get deleted after 90 days.
 
 ## Check the number of drives
 
@@ -160,8 +162,8 @@ This *optional* step helps you determines the number of drives required for the
 
 The following example demonstrates the `PreviewExport` command:  
 
-```  
-WAImportExport.exe PreviewExport /sn:bobmediaaccount /sk:VkGbrUqBWLYJ6zg1m29VOTrxpBgdNOlp+kp0C9MEdx3GELxmBw4hK94f7KysbbeKLDksg7VoN1W/a5UuM2zNgQ== /ExportBlobListFile:C:\WAImportExport\mybloblist.xml /DriveSize:500GB    
+```powershell
+    WAImportExport.exe PreviewExport /sn:bobmediaaccount /sk:VkGbrUqBWLYJ6zg1m29VOTrxpBgdNOlp+kp0C9MEdx3GELxmBw4hK94f7KysbbeKLDksg7VoN1W/a5UuM2zNgQ== /ExportBlobListFile:C:\WAImportExport\mybloblist.xml /DriveSize:500GB
 ```  
 
 The export blob list file may contain blob names and blob prefixes, as shown here:  
@@ -179,7 +181,7 @@ The Azure Import/Export Tool lists all blobs to be exported and calculates how t
 
 Here is an example of the output, with informational logs omitted:  
 
-```  
+```powershell
 Number of unique blob paths/prefixes:   3  
 Number of duplicate blob paths/prefixes:        0  
 Number of nonexistent blob paths/prefixes:      1  
@@ -190,7 +192,7 @@ Number of blobs that cannot be exported:        2
 Number of drives needed:        3  
         Drive #1:       blobs = 1, occupied space = 454.74 GB  
         Drive #2:       blobs = 3, occupied space = 441.37 GB  
-        Drive #3:       blobs = 2, occupied space = 131.28 GB    
+        Drive #3:       blobs = 2, occupied space = 131.28 GB
 ```
 
 ## Examples of valid blob paths
@@ -209,5 +211,5 @@ The following table shows examples of valid blob paths:
 
 ## Next steps
 
-* [View the job and drive status](storage-import-export-view-drive-status.md)
-* [Review Import/Export requirements](storage-import-export-requirements.md)
+- [View the job and drive status](storage-import-export-view-drive-status.md)
+- [Review Import/Export requirements](storage-import-export-requirements.md)