Merge pull request #201279 from AaronMaxwell/aaronmax-sh-portal-update

[ServiceHealth][AaronMax] adding service health portal update info

Author: v-ccolin

articles/service-health/TOC.yml

@@ -4,6 +4,10 @@
   items:
   - name: Azure Service Health service
     href: overview.md
+  - name: Azure Service Health Portal Update
+    href: service-health-portal-update.md
+  - name: Azure Service Health (classic)
+    href: service-health-overview.md
 - name: Quickstarts
   items:
   - name: Configure alerts for service health events
@@ -24,8 +28,6 @@
   items:
   - name: Azure status page
     href: azure-status-overview.md
-  - name: Service Health
-    href: service-health-overview.md
   - name: Resource Health
     href: resource-health-overview.md
 - name: How To
@@ -54,6 +56,8 @@
     href: resource-health-checks-resource-types.md
   - name: Resource Health FAQ
     href: resource-health-faq.yml
+  - name: Admin roles for tenant scope view
+    href: admin-access-reference.md
 - name: Resources
   items:
   - name: Azure Roadmap

articles/service-health/admin-access-reference.md

@@ -0,0 +1,72 @@
+---
+title: Roles with tenant admin access
+description: This article defines the tenant roles with access to tenant scope view.
+ms.topic: conceptual
+ms.date: 06/10/2022
+---
+
+# Roles with tenant admin access
+
+This document defines all of the roles with tenant admin access, which grant permission to the tenant scope view.
+
+For descriptions of each role, see [Azure AD built-in roles.](../active-directory/roles/permissions-reference.md#azure-ad-built-in-roles)
+
+|**Role**  |
+|---------|
+| Application Administrator |
+| Authentication Administrator |
+| Authentication Policy Administrator |
+| Azure Information Protection Administrator |
+| B2C IEF Keyset Administrator |
+| B2C IEF Policy Administrator |
+| Billing Administrator |
+| Cloud App Security Administrator |
+| Cloud Application Administrator |
+| Cloud Device Administrator |
+| Compliance Administrator |
+| Compliance Data Administrator |
+| Conditional Access Administrator |
+| Customer LockBox Access Approver |
+| Desktop Analytics Administrator |
+| Directory Reviewer |
+| Domain Name Administrator |
+| Dynamics 365 Administrator |
+| Exchange Administrator |
+| Exchange Recipient Administrator |
+| External ID User Flow Administrator |
+| External ID User Flow Attribute Administrator |
+| External Identity Provider Administrator |
+| Global Administrator |
+| Global Reader |
+| Groups Administrator |
+| Helpdesk Administrator |
+| Hybrid Identity Administrator |
+| Identity Governance Administrator |
+| Insights Administrator |
+| Intune Administrator |
+| Kaizala Administrator |
+| Knowledge Administrator |
+| License Administrator |
+| Message Center Privacy Reader |
+| Message Center Reader |
+| Network Administrator |
+| Office Apps Administrator |
+| Password Administrator |
+| Power BI Administrator |
+| Power Platform Administrator |
+| Privileged Authentication Administrator |
+| Privileged Role Administrator |
+| Reports Reader |
+| Search Administrator |
+| Security Administrator |
+| Security Operator |
+| Security Reader |
+| Service Support Administrator |
+| SharePoint Administrator |
+| Skype for Business Administrator |
+| Teams Administrator |
+| Teams Communications Administrator |
+| Teams Communications Support Engineer |
+| Teams Communications Support Specialist |
+| Teams Devices Administrator |
+| User Administrator |

articles/service-health/media/service-health-portal-update/health-history-window-1.png

@@ -0,0 +1,48 @@
+---
+title: Azure Service Health portal update
+description: We're' updating the Azure Service Health portal experience to let users engage with service events and manage actions to maintain the business continuity of impacted applications.
+ms.topic: overview
+ms.date: 06/10/2022
+---
+
+# Azure Service Health portal update
+
+We're' updating the Azure Service Health portal experience. The new experience lets users engage with service events and manage actions to maintain the business continuity of impacted applications.
+
+## Highlights of the new experience
+
+-   **Tenant level view** - Users who are Tenant Admins can now see Service Issues that happen at a Tenant level. Service Issues blade and Health History blades are updated to show incidents both at Tenant and Subscription levels. Users can filter on the scope (Tenant or Subscription) within the blades. The scope column indicates when an event is at the Tenant or Subscriber level.
+-   **Enhanced Map** - The Service Issues blade shows an enhanced version of the map with all the user services across the world. This version helps you find services that might be impacted by an outage easily.
+-   **Issues Details** - The issues details look and feel has been updated, for better readability.
+-   **Removal of personalized dashboard** - Users can no longer pin a personalized map to the dashboard. This feature has been deprecated in the new experience.
+
+## Coming soon
+
+The following user interfaces are updated to the new experience.
+
+> [!div class="checklist"]
+> * Security Advisories
+> * Planned Maintenance
+> * Health Advisories
+
+## Service issues window
+
+Groups of users will be automatically switched to the new Service Health experience over time. In the new experience, you can select \*\*Switch to Classic\*\* to switch back to the old experience.
+
+:::image type="content" source="media/service-health-portal-update/services-issue-window-1.png" alt-text="A screenshot of the services issue user interface highlighting the switch to classic button.":::
+
+In the new experience, you can now see events at both Tenant and Subscription level scope. If you have [tenant admin access](admin-access-reference.md#roles-with-tenant-admin-access), you can view events at the Tenant scope.
+
+If you have Subscription access, then you can view events that impact all the subscriptions you have access to.
+
+:::image type="content" source="media/service-health-portal-update/services-issue-window-2.png" alt-text="A screenshot of the services issue user interface highlighting the scope selection boxes of tenant and subscription.":::
+
+You can use the scope column in the details view to filter on scope (Tenant vs Subscriber).
+
+:::image type="content" source="media/service-health-portal-update/services-issue-window-3.png" alt-text="A screenshot of the services issue user interface highlighting the scope column.":::
+
+## Health history window
+
+You can now see events at both Tenant and Subscription level scope in Health History blade if you have Tenant level administrator access. The scope column in the details view indicates if the incident is a Tenant or Subscription level incident. You can also filter on scope (Tenant vs Subscriber).
+
+:::image type="content" source="media/service-health-portal-update/health-history-window-1.png" alt-text="A screenshot of the health history user interface.":::