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Copy file name to clipboardExpand all lines: articles/databox-online/azure-stack-edge-gpu-troubleshoot-virtual-machine-provisioning.md
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ms.service: databox
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ms.subservice: edge
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ms.topic: troubleshooting
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ms.date: 08/03/2021
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ms.date: 03/23/2023
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ms.author: alkohli
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---
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# Troubleshoot VM deployment in Azure Stack Edge Pro GPU
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- The default gateway and DNS server couldn't be reached from the guest VM. [Learn more](#gateway-dns-server-couldnt-be-reached-from-guest-vm)
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- During a `cloud init` installation, `cloud init` either didn't run or there were issues while it was running. (Linux VMs only) [Learn more](#cloud-init-issues-linux-vms)
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- For a Linux VM deployed using a custom VM image, the Provisioning flags in the /etc/waagent.conf file are not correct. (Linux VMs only) [Learn more](#provisioning-flags-set-incorrectly-linux-vms)
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- Primary NIC attached to a SRIOV enabled vSwitch [Learn more](#primary-nic-attached-to-a-sriov-enabled-vswitch)
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### IP assigned to the VM is already in use
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| Enable provisioning |`Provisioning.Enabled=n`|
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| Rely on cloud-init to provision |`Provisioning.UseCloudInit=y`|
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### Primary NIC attached to a SRIOV enabled vSwitch
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**Error description:** The primary network interface attached to a single root I/O virtualization (SRIOV) interface-enabled virtual switch caused network traffic to bypass the hyper-v, so the host could not receive DHCP requests from the VM, resulting in a provisioning timeout.
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**Suggested solutions:**
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- Connect the VM primary network interface to a virtual switch without enabling accelerated networking.
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- On an Azure Stack Edge Pro 1 device, virtual switches created on Port 1 to Port 4 do not enable accelerated networking. On Port 5 or Port 6, virtual switches will enable accelerated networking by default.
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- On an Azure Stack Edge Pro 2 device, virtual switches created on Port 1 or Port 2 do not enable accelerated networking. On Port 3 or Port 4, virtual switches will enable accelerated networking by default.
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## Network interface creation issues
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This section provides guidance for issues that cause network interface creation to fail during a VM deployment.
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