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articles/data-factory/connector-troubleshoot-guide.md

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@@ -250,11 +250,11 @@ The errors below are general to the copy activity and could occur with any conne
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#### Error code: 11775
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- **Message**: `Check network connectivity method of your Azure Database for PostgreSQL flexible server. If it is configured for Private access (VNet integration), use a Self-Hosted Integration Runtime (IR) to connect to it. If it is configured for Public access (allowed IP addresses), it is recommended to use an Azure IR with managed virtual network and deploy a managed private endpoint to connect to your instance of Azure Database for PostgreSQL flexible server. When it is configured for Public access (allowed IP addresses) a less recommended alternative consists in creating firewall rules in your instance of Azure Database for PostgreSQL flexible server to allow traffic originating on the IP addresses used by the Azure IR you're using.`
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- **Message**: `Failed to connect to your instance of Azure Database for PostgreSQL flexible server.`
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- **Cause**: Azure Database for PostgreSQL flexible server network connectivity method is configured as Private access (VNet integration) and you're not using a Self-Hosted Integration Runtime (IR) or it is configured as Public access (allowed IP addresses) and your Azure IR can't reach any of the endpoints on which your instance of Azure Database for PostgreSQL flexible server is listening.
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- **Cause**: User or password provided are incorrect. The encryption method selected is not compatible with the configuration of the server. The network connectivity method configured for your instance doesn't allow connections from the Integration Runtime selected.
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- **Recommendation**: Check network connectivity method of your Azure Database for PostgreSQL flexible server. If it is configured for Private access (VNet integration), use a Self-Hosted Integration Runtime (IR) to connect to it. If it is configured for Public access (allowed IP addresses), it is recommended to use an Azure IR with managed virtual network and deploy a managed private endpoint to connect to your instance of Azure Database for PostgreSQL flexible server. When it is configured for Public access (allowed IP addresses) a less recommended alternative consists in creating firewall rules in your instance of Azure Database for PostgreSQL flexible server to allow traffic originating on the IP addresses used by the Azure IR you're using.
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- **Recommendation**: Confirm that the user provided exists in your instance of PostgreSQL and that the password corresponds to the one currently assigned to that user. Make sure that the encryption method selected is accepted by your instance of PostgreSQL, based on its current configuration. If the network connectivity method of your instance is configured for Private access (VNet integration), use a Self-Hosted Integration Runtime (IR) to connect to it. If it is configured for Public access (allowed IP addresses), it is recommended to use an Azure IR with managed virtual network and deploy a managed private endpoint to connect to your instance. When it is configured for Public access (allowed IP addresses) a less recommended alternative consists in creating firewall rules in your instance to allow traffic originating on the IP addresses used by the Azure IR you're using.
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## Related content
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