Merge pull request #288864 from AbhishekMallick-MS/Oct-21-2024-EEE

Addressed EEE doc ask #29180530

Author: prmerger-automator[bot]

articles/backup/backup-azure-vms-troubleshoot.md

@@ -3,7 +3,7 @@ title: Troubleshoot backup errors with Azure VMs
 description: In this article, learn how to troubleshoot errors encountered with backup and restore of Azure virtual machines.
 ms.reviewer: srinathv
 ms.topic: troubleshooting
-ms.date: 09/20/2023
+ms.date: 10/21/2024
 ms.service: azure-backup
 author: AbhishekMallick-MS
 ms.author: v-abhmallick
@@ -79,12 +79,23 @@ Error message: Failed to freeze one or more mount-points of the VM to take a fil
 
 If you can't un-mount the devices then you can update the VM backup configuration to ignore certain mount points. For example, if '/mnt/resource' mount point can't be un-mounted and causing the VM backup failures, you can update the VM backup configuration files with the `MountsToSkip` property as follows.
 
-```bash
-cat /var/lib/waagent/Microsoft.Azure.RecoveryServices.VMSnapshotLinux-1.0.9170.0/main/tempPlugin/vmbackup.conf[SnapshotThread]
-fsfreeze: True
-MountsToSkip = /mnt/resource
-SafeFreezeWaitInSeconds=600
-```
+
+
+
+
+
+
+1. Check if there is the **vmbackup.conf** file under the `/etc/azure/` directory.
+1. If there's no `/etc/azure/vmbackup.conf`, you can copy file from the `/var/lib/waagent/Microsoft.Azure.RecoveryServices.VMSnapshotLinux-1.0.XXX.0/main/tempPlugin/vmbackup.conf`.
+1. In the `/etc/azure/vmbackup.conf` file, add the following configuration for Azure VM Backup to skip `fsfreeze` and take snapshot for the `/mnt/resource` mount point.
+
+    ```bash
+    cat  /etc/azure/vmbackup.conf[SnapshotThread]
+    fsfreeze: True
+    MountsToSkip = /mnt/resource
+    SafeFreezeWaitInSeconds=600
+
+    ```
 
 **Step 2:**