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Copy file name to clipboardExpand all lines: articles/cost-management-billing/cost-management-billing-faq.yml
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If you're sure that you've been set up as the EA administrator, you don't have to wait to receive the activation email to sign in to the Azure EA portal. Instead, you can go to https://ea.azure.com and sign in with your email address (work, school, or Microsoft account) and your password.
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- question: How do I add a new EA administrator to my enrollment?
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answer: |
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A new enterprise admin can be added by existing enterprise admins. If you are the EA administrator, please sign in to the EA portal > Click **Manage** > Click **+ Add Administrator** in the top-right corner to add a new EA administrator. Please ensure you have their email address and a preferred sign-in method, such as via work/school authentication or Microsoft Live ID to have the users added.
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A new enterprise admin can be added by existing enterprise admins. If you are the EA administrator, please sign in to the EA portal > Select **Manage** > Select **+ Add Administrator** in the top-right corner to add a new EA administrator. Please ensure you have their email address and a preferred sign-in method, such as via work/school authentication or Microsoft Live ID to have the users added.
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If you're the EA administrator of a direct enrollment, sign in to the Azure portal > select **Billing scope** > navigate to **Access control(IAM)** > select **+ Add** in the top-left corner to add a new EA administrator. Ensure that you have their email address and a preferred sign-in method, such as via work/school authentication or Microsoft Live ID, available.
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Please note that if there are other EA administrators on the enrollment, we will reach out to the EA administrators to request for approval on administrative changes on the enrollment.
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- question: My enrollment is showing in pending status. How do I activate my enrollment?
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Enrollments will be in pending status if the initial EA administrator has not logged on to the enrollment before. If you are the EA administrator, please sign in to the Azure EA portal. On the landing page with all your enrollment numbers, you may not see your pending enrollment. Please uncheck the "active" box on the top-right corner of your EA portal, this action would display the pending enrollment. Please click on the enrollment to access the information and once you have reached the Manage page of the enrollment, the status will be updated from Pending to Active.
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Enrollments will be in pending status if the initial EA administrator has not logged on to the enrollment before. If you are the EA administrator, please sign in to the Azure EA portal. On the landing page with all your enrollment numbers, you may not see your pending enrollment. Please uncheck the "active" box on the top-right corner of your EA portal, this action would display the pending enrollment. Please select the enrollment to access the information and once you have reached the Manage page of the enrollment, the status will be updated from Pending to Active.
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If you're a direct enterprise customer, sign in to Azure portal. On the billing scope page, select your billing account. When you're on the enrollment overview page, the status is updated from **Pending** to **Active**. Navigate to the **Properties** menu to view the update status.
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- question: Why is my account stuck in pending status?
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1. Open Internet Explorer.
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1. Press F12, which will open a box at the bottom of IE.
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1. Select the **Network** Tab.
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1. Click on **Start Capturing**.
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1. Select **Start Capturing**.
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1. Perform the action that is causing the error.
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1. Once you get the error, click on **Stop Capturing**.
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1. Once you get the error, select **Stop Capturing**.
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1. Save the file and include the information in the support request.
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1. Ensure that you provide your enrollment number and email address within the support request.
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- question: What is the difference between a work/school account and Microsoft account?
Copy file name to clipboardExpand all lines: articles/cost-management-billing/costs/cost-analysis-common-uses.md
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1. Select the **Group by** filter.
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[](./media/cost-analysis-common-uses/group-by.png#lightbox)
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1. Optionally, you save the view for later use.
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1.Click a pie chart below the graph to view more detailed data.
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1.Select a pie chart below the graph to view more detailed data.
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[](./media/cost-analysis-common-uses/drill-down.png#lightbox)
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## View costs per day or by month
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1. In the Azure portal, navigate to cost analysis for your scope. For example, **Cost Management + Billing** > **Cost Management** > **Cost analysis**.
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1. Add a filter for **Pricing Model: Reservation**.
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1. Under **Scope** and next to the cost shown, click the down arrow symbol, select either **Actual cost** or **Amortized cost** metric.
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1. Under **Scope** and next to the cost shown, select the down arrow symbol, select either **Actual cost** or **Amortized cost** metric.
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Your usage details report file, in CSV format, provides a breakdown of all the charges that accrued towards an invoice. You can use the report to compare it to, and better understand, your invoice. Each billed charge on your invoice corresponds to broken-down charges in the usage report.
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1. In the Azure portal, navigate to the **Usage and Charges** tab for a billing account or subscription. For example: **Cost Management + Billing** > **Billing** > **Usage + charges**.
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1. Select the line item to download from and then click the download symbol.
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1. Select the line item to download from and then select the download symbol.
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[](./media/cost-analysis-common-uses/download1.png#lightbox)
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1. Select the usage file to download.
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1. In the Azure portal, navigate to **Cost Management + Billing** > **Overview**.
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1.Click**Breakdown** for the current month and view your Azure Prepayment (previously called monetary commitment) burn down.
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1.Select**Breakdown** for the current month and view your Azure Prepayment (previously called monetary commitment) burn down.
Copy file name to clipboardExpand all lines: articles/cost-management-billing/costs/tutorial-acm-opt-recommendations.md
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Although some scenarios can result in low utilization by design, you can often save money by changing the size of your virtual machines to less expensive sizes. Your actual savings might vary if you choose a resize action. Let's walk through an example of resizing a virtual machine.
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In the list of recommendations, click the **Right-size or shutdown underutilized virtual machines** recommendation. In the list of virtual machine candidates, choose a virtual machine to resize and then click the virtual machine. The virtual machine's details are shown so that you can verify the utilization metrics. The **potential yearly savings** value is what you can save if you shut down or remove the VM. Resizing a VM will probably save you money, but you won't save the full amount of the potential yearly savings.
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In the list of recommendations, select the **Right-size or shutdown underutilized virtual machines** recommendation. In the list of virtual machine candidates, choose a virtual machine to resize and then select the virtual machine. The virtual machine's details are shown so that you can verify the utilization metrics. The **potential yearly savings** value is what you can save if you shut down or remove the VM. Resizing a VM will probably save you money, but you won't save the full amount of the potential yearly savings.
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After you choose a suitable size, click**Resize** to start the resize action.
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After you choose a suitable size, select**Resize** to start the resize action.
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Resizing requires an actively running virtual machine to restart. If the virtual machine is in a production environment, we recommend that you run the resize operation after business hours. Scheduling the restart can reduce disruptions caused by momentarily unavailability.
Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/account-admin-tasks.md
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1.Click**Set active** in the command bar.
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1.Select**Set active** in the command bar.
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### Edit credit card details
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To edit credit card details such as the expiration date or address, click on the credit card that you'd like to edit. A credit card form will appear on the right.
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To edit credit card details such as the expiration date or address, select the credit card that you'd like to edit. A credit card form will appear on the right.
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Update the credit card details and click**Save**.
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Update the credit card details and select**Save**.
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### Remove a credit card from the account
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1. Select the box next to the card you'd like to delete.
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1.Click**Delete** in the command bar.
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1.Select**Delete** in the command bar.
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1. Enter the address for the invoice payment method.
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1.Click**Next**.
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1.Select**Next**.
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If you want to be approved to pay by invoice, see [learn how to pay by invoice](pay-by-invoice.md).
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### Edit invoice payment address
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To edit the address of your invoice payment method, click on**Invoice** in the list of payment methods for your subscription. The address form will open on the right.
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To edit the address of your invoice payment method, select**Invoice** in the list of payment methods for your subscription. The address form will open on the right.
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## Remove spending limit
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> [!NOTE]
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> If you don't see some of your Visual Studio subscriptions here, it might be because you changed a subscription directory at some point. For these subscriptions, you need to switch the directory to the original directory (the directory in which you initially signed up). Then, repeat step 2.
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1. In the Subscription overview, click the orange banner to remove the spending limit.
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1. In the Subscription overview, select the orange banner to remove the spending limit.
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1. Choose whether you want to remove the spending limit indefinitely or for the current billing period only.
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1.Click**Select payment method** to choose a payment method for your subscription. This will become the active payment method for your subscription.
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1.Select**Select payment method** to choose a payment method for your subscription. This will become the active payment method for your subscription.
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1.Click**Finish**.
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1.Select**Finish**.
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## Add credits to Azure in Open subscription
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1. If you chose product key:
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- Enter the product key
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-Click**Validate**
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-Select**Validate**
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1. If you chose credit card:
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-Click**Select payment method** to add a credit card or select an existing one.
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-Select**Select payment method** to add a credit card or select an existing one.
Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/azure-account-for-microsoft-365-subscription.md
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## Get a Microsoft 365 subscription by using your Azure account
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1. Go to the [Microsoft 365 product page](https://www.microsoft.com/microsoft-365/business/all-business), and select a plan.
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2.Click**Sign in** on the upper-right corner of the page.
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2.Select**Sign in** on the upper-right corner of the page.
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3. Sign in with your Azure account credentials. If you're creating a subscription for your organization, use an Azure account that's a member of the Global Admin or Billing Admin directory role in your Azure Active Directory tenant.
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4.Click**Try now**.
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4.Select**Try now**.
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5. On the order receipt page, click**Continue**.
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5. On the order receipt page, select**Continue**.
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Now you're all set. If you created the Microsoft 365 subscription for your organization, use the following steps to check that your Azure AD users are now in Microsoft 365.
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1. Open the Microsoft 365 admin center.
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2. Expand **USERS**, and then click**Active Users**.
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2. Expand **USERS**, and then select**Active Users**.
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After you sign up, the Microsoft 365 subscription is added to the same Azure Active Directory instance that your Azure subscription belongs to. For more information, see [More about Azure and Microsoft 365 subscriptions](microsoft-365-account-for-azure-subscription.md#more-about-subs) and [How Azure subscriptions are associated with Azure Active Directory](../../active-directory/fundamentals/active-directory-how-subscriptions-associated-directory.md).
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## <aid="RoleInAzureAD"></a>Check my account permissions in Azure AD
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1. Sign in to the [Azure portal](https://portal.azure.com/).
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2.Click**All services**, and then search for **Active Directory**.
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2.Select**All services**, and then search for **Active Directory**.
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3.Click**Users and groups** > **All users**.
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3.Select**Users and groups** > **All users**.
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4. Select the user name.
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5.Click**Directory role**.
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5.Select**Directory role**.
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6. The role **Global administrator** or **Limited administrator** > **Billing administrator** is required to create a Microsoft 365 subscription for users in your existing Azure Active Directory.
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