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articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-android.md

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services: azure-communication-services
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ms.date: 04/06/2023
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ms.topic: conceptual
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ms.topic: include
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ms.service: azure-communication-services
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ms.subservice: calling
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## Get the latest User Facing Diagnostics
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- Get the latest diagnostic values that were raised in current call. If a we still didn't receive a value for the diagnostic, an exception is thrown.
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- Get the latest diagnostic values that were raised in current call. If we still didn't receive a value for the diagnostic, an exception is thrown.
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```java
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DiagnosticsCallFeature diagnosticsCallFeature = call.feature(Features.DIAGNOSTICS_CALL);

articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-ios.md

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services: azure-communication-services
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ms.topic: include
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ms.service: azure-communication-services
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articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-web.md

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ms.topic: include
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articles/communication-services/concepts/voice-video-calling/includes/user-facing-diagnostics-windows.md

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ms.topic: include
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ms.service: azure-communication-services
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articles/communication-services/concepts/voice-video-calling/user-facing-diagnostics.md

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| noNetwork | There's no network available. | - Set to `True` when a call fails to start because there's no network available. <br/> - Set to `False` when there are ICE candidates present. | Device isn't connected to a network. | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network optimization](network-requirements.md#network-optimization) section. |
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| networkRelaysNotReachable | Problems with a network. | - Set to `True` when the network has some constraint that isn't allowing you to reach Azure Communication Services relays. <br/> - Set to `False` upon making a new call. | During a call when the WiFi signal goes on and off. | Ensure that firewall rules and network routing allow client to reach Microsoft turn servers. For more information, see the [Firewall configuration](network-requirements.md#firewall-configuration) section. |
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| networkReconnect | The connection was lost and we are reconnecting to the network. | - Set to`Bad` when the network is disconnected <br/> - Set to `Poor`when the media transport connectivity is lost <br/> - Set to `Good` when a new session is connected. | Low bandwidth, no internet | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network bandwidth requirement](network-requirements.md#network-bandwidth) section. |
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| networkReceiveQuality | An indicator regarding incoming stream quality. | - Set to`Bad` when there's a severe problem with receiving the stream. <br/> - Set to `Poor` when there's a mild problem with receiving the stream. <br/> - Set to `Good` when there's no problem with receiving the stream. | Low bandwidth | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network bandwidth requirement](network-requirements.md#network-bandwidth) section. Also consider suggesting to end user to turn off their camera to conserve available internet bandwidth. |
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| networkSendQuality | An indicator regarding outgoing stream quality. | - Set to`Bad` when there's a severe problem with sending the stream. <br/> - Set to `Poor` when there's a mild problem with sending the stream. <br/> - Set to `Good` when there's no problem with sending the stream. | Low bandwidth | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network bandwidth requirement](network-requirements.md#network-bandwidth) section. Also, consider give as suggestion to user to turn off their camera to conserve available internet bandwidth. |
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| networkReceiveQuality | An indicator regarding incoming stream quality. | - Set to`Bad` when there's a severe problem with receiving the stream. <br/> - Set to `Poor` when there's a mild problem with receiving the stream. <br/> - Set to `Good` when there's no problem with receiving the stream. | Low bandwidth | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network bandwidth requirement](network-requirements.md#network-bandwidth) section. Suggest that the end user turn off their camera to conserve available internet bandwidth. |
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| networkSendQuality | An indicator regarding outgoing stream quality. | - Set to`Bad` when there's a severe problem with sending the stream. <br/> - Set to `Poor` when there's a mild problem with sending the stream. <br/> - Set to `Good` when there's no problem with sending the stream. | Low bandwidth | Ensure that the call has a reliable internet connection that can sustain a voice call. For more information, see the [Network bandwidth requirement](network-requirements.md#network-bandwidth) section. Also, suggest that the end user turn off their camera to conserve available internet bandwidth. |
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### Audio values
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| capturerStartFailed | System screen sharing failed. | - Set to `True` when we fail to start capturing the screen. <br/> - Set to `False` when capturing the screen can start successfully. | | When value is set to `True`, give visual notification to end user that there was possibly a problem sharing their screen. (When value is set back to `False`, remove notification). |
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| capturerStoppedUnexpectedly | System screen sharing malfunction | - Set to `True` when screen capturer enters stopped state unexpectedly. <br/> - Set to `False` when screen capturer starts to successfully capture again. | Check screen sharing is functioning correctly | When value is set to `True`, give visual notification to end user that there possibly a problem that causes sharing their screen to stop. (When value is set back to `False` remove notification). |
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### Native Only
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### Native only
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| Name | Description | Possible values | Use cases | Mitigation Steps |

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