Merge pull request #226836 from bhavana-129/knowledge-work

Product Backlog Item 2396370: SaaS App Tutorial: Knowledge Work

Author: ttorble

articles/active-directory/saas-apps/knowledge-work-tutorial.md

@@ -0,0 +1,107 @@
+---
+title: Azure Active Directory SSO integration with Knowledge Work
+description: Learn how to configure single sign-on between Azure Active Directory and Knowledge Work.
+services: active-directory
+author: jeevansd
+manager: CelesteDG
+ms.reviewer: CelesteDG
+ms.service: active-directory
+ms.subservice: saas-app-tutorial
+ms.workload: identity
+ms.topic: how-to
+ms.date: 02/09/2023
+ms.author: jeedes
+
+---
+
+# Azure Active Directory SSO integration with Knowledge Work
+
+In this article, you learn how to integrate Knowledge Work with Azure Active Directory (Azure AD). "Knowledge Work" is a cloud service that realizes various elements of sales enablement with a single tool and improves the sales productivity of companies. Specifically, it is possible to share sales materials and sales know-how, and provide learning programs for sales. When you integrate Knowledge Work with Azure AD, you can:
+
+* Control in Azure AD who has access to Knowledge Work.
+* Enable your users to be automatically signed-in to Knowledge Work with their Azure AD accounts.
+* Manage your accounts in one central location - the Azure portal.
+
+You'll configure and test Azure AD single sign-on for Knowledge Work in a test environment. Knowledge Work supports only **SP** initiated single sign-on and **Just In Time** user provisioning.
+
+## Prerequisites
+
+To integrate Azure Active Directory with Knowledge Work, you need:
+
+* An Azure AD user account. If you don't already have one, you can [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F).
+* One of the following roles: Global Administrator, Cloud Application Administrator, Application Administrator, or owner of the service principal.
+* An Azure AD subscription. If you don't have a subscription, you can get a [free account](https://azure.microsoft.com/free/).
+* Knowledge Work single sign-on (SSO) enabled subscription.
+
+## Add application and assign a test user
+
+Before you begin the process of configuring single sign-on, you need to add the Knowledge Work application from the Azure AD gallery. You need a test user account to assign to the application and test the single sign-on configuration.
+
+### Add Knowledge Work from the Azure AD gallery
+
+Add Knowledge Work from the Azure AD application gallery to configure single sign-on with Knowledge Work. For more information on how to add application from the gallery, see the [Quickstart: Add application from the gallery](../manage-apps/add-application-portal.md).
+
+### Create and assign Azure AD test user
+
+Follow the guidelines in the [create and assign a user account](../manage-apps/add-application-portal-assign-users.md) article to create a test user account in the Azure portal called B.Simon.
+
+Alternatively, you can also use the [Enterprise App Configuration Wizard](https://portal.office.com/AdminPortal/home?Q=Docs#/azureadappintegration). In this wizard, you can add an application to your tenant, add users/groups to the app, and assign roles. The wizard also provides a link to the single sign-on configuration pane in the Azure portal. [Learn more about Microsoft 365 wizards.](/microsoft-365/admin/misc/azure-ad-setup-guides). 
+
+## Configure Azure AD SSO
+
+Complete the following steps to enable Azure AD single sign-on in the Azure portal.
+
+1. In the Azure portal, on the **Knowledge Work** application integration page, find the **Manage** section and select **single sign-on**.
+1. On the **Select a single sign-on method** page, select **SAML**.
+1. On the **Set up single sign-on with SAML** page, select the pencil icon for **Basic SAML Configuration** to edit the settings.
+
+   ![Screenshot shows how to edit Basic SAML Configuration.](common/edit-urls.png "Basic Configuration")
+
+1. On the **Basic SAML Configuration** section, perform the following steps:
+
+    a. In the **Identifier** textbox, type a URL using the following pattern:
+    `https://<CustomerName>.kwork.cloud/saml`
+
+    b. In the **Reply URL** textbox, type the URL:
+    `https://knowledgework-prd.firebaseapp.com/__/auth/handle`
+
+    c. In the **Sign on URL** textbox, type a URL using the following pattern:
+    `https://<CustomerName>.kwork.cloud/login`
+
+    > [!Note]
+    > These values are not real. Update these values with the actual Identifier and Sign-on URL. Contact [Knowledge Work Client support team](mailto:[email protected]) to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.
+
+1. On the **Set-up single sign-on with SAML** page, in the **SAML Signing Certificate** section, find **Certificate (Base64)** and select **Download** to download the certificate and save it on your computer.
+
+    ![Screenshot shows the Certificate download link.](common/certificatebase64.png "Certificate")
+
+1. On the **Set up Knowledge Work** section, copy the appropriate URL(s) based on your requirement.
+
+	![Screenshot shows to copy configuration appropriate URL.](common/copy-configuration-urls.png "Metadata")
+
+## Configure Knowledge Work SSO
+
+To configure single sign-on on **Knowledge Work** side, you need to send the downloaded **Certificate (Base64)** and appropriate copied URLs from Azure portal to [Knowledge Work support team](mailto:[email protected]). They set this setting to have the SAML SSO connection set properly on both sides.
+
+### Create Knowledge Work test user
+
+In this section, a user called B.Simon is created in Knowledge Work. Knowledge Work supports just-in-time user provisioning, which is enabled by default. There's no action item for you in this section. If a user doesn't already exist in Knowledge Work, a new one is commonly created after authentication.
+
+## Test SSO 
+
+In this section, you test your Azure AD single sign-on configuration with following options. 
+
+* Click on **Test this application** in Azure portal. This will redirect to Knowledge Work Sign-on URL where you can initiate the login flow. 
+
+* Go to Knowledge Work Sign-on URL directly and initiate the login flow from there.
+
+* You can use Microsoft My Apps. When you select the Knowledge Work tile in the My Apps, this will redirect to Knowledge Work Sign-on URL. For more information about the My Apps, see [Introduction to the My Apps](../user-help/my-apps-portal-end-user-access.md).
+
+## Additional resources
+
+* [What is single sign-on with Azure Active Directory?](../manage-apps/what-is-single-sign-on.md)
+* [Plan a single sign-on deployment](../manage-apps/plan-sso-deployment.md).
+
+## Next steps
+
+Once you configure Knowledge Work you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. [Learn how to enforce session control with Microsoft Cloud App Security](/cloud-app-security/proxy-deployment-aad).

articles/active-directory/saas-apps/toc.yml

@@ -1371,6 +1371,8 @@
         href: knowledge-anywhere-lms-tutorial.md
       - name: KnowledgeOwl
         href: knowledgeowl-tutorial.md
+      - name: Knowledge Work
+        href: knowledge-work-tutorial.md
       - name: Kontiki
         href: kontiki-tutorial.md
       - name: Korn Ferry 360