Merge pull request #293003 from aspreadbury/acg-retirement-20250114

Make clear no new customers, and add retirement banner in more places.

Author: Stacyrch140

articles/communications-gateway/index.yml

@@ -1,10 +1,10 @@
 ### YamlMime:Landing
 
 title: Azure Communications Gateway documentation
-summary: Learn about Azure Communications Gateway for telecommunications operators. Azure Communications Gateway allows you to provide your customers with Operator Connect, Teams Phone Mobile, Microsoft Teams Direct Routing and Zoom Phone Cloud Peering service. Providing Operator Connect, Teams Phone Mobile or Zoom Phone Cloud Peering service also requires separate acceptance into the relevant program.
+summary: The Azure Communications Gateway service will retire on October 30, 2025, and no new customers are being onboarded. To prevent any service disruption, please transition to another Microsoft Teams Direct Routing certified Session Border Controller (SBC) before October 30, 2025.
 metadata:
   title: Azure Communications Gateway documentation
-  description: Learn about Azure Communications Gateway. Azure Communications Gateway enables telecommunications operators to provide Operator Connect, Teams Phone Mobile, Microsoft Teams Direct Routing and Zoom Phone Cloud Peering services.
+  description: Azure Communications Gateway enables telecommunications operators to provide Operator Connect, Teams Phone Mobile, Microsoft Teams Direct Routing and Zoom Phone Cloud Peering services.
   ms.service: azure-communications-gateway
   ms.topic: landing-page
   author: GemmaWakeford 

articles/communications-gateway/overview.md

@@ -12,7 +12,7 @@ ms.date: 10/22/2024
 # What is Azure Communications Gateway?
 
 > [!IMPORTANT]
-> The Azure Communications Gateway service will retire on October 30, 2025. To prevent any service disruption, please transition to another [Microsoft Teams Direct Routing certified Session Border Controller (SBC)](/microsoftteams/direct-routing-border-controllers) solution before October 30, 2025.
+> The Azure Communications Gateway service will retire on October 30, 2025, and no new customers are being onboarded. To prevent any service disruption, please transition to another [Microsoft Teams Direct Routing certified Session Border Controller (SBC)](/microsoftteams/direct-routing-border-controllers) solution before October 30, 2025.
 
 Azure Communications Gateway provides quick, reliable and secure integration with multiple services for telecommunications operators:
 

articles/communications-gateway/prepare-to-deploy.md

@@ -10,6 +10,9 @@ ms.date: 04/26/2024
 
 # Prepare to deploy Azure Communications Gateway
 
+> [!IMPORTANT]
+> The Azure Communications Gateway service will retire on October 30, 2025, and no new customers are being onboarded. To prevent any service disruption, please transition to another [Microsoft Teams Direct Routing certified Session Border Controller (SBC)](/microsoftteams/direct-routing-border-controllers) solution before October 30, 2025.
+
 This article guides you through each of the tasks you need to complete before you can start to deploy Azure Communications Gateway. For Operator Connect and Teams Phone Mobile, successful deployments depend on the state of your Operator Connect or Teams Phone Mobile environments.
 
 The following sections describe the information you need to collect and the decisions you need to make prior to deploying Azure Communications Gateway.