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Copy file name to clipboardExpand all lines: articles/cognitive-services/containers/disconnected-container-faq.yml
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manager: nitinme
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ms.service: cognitive-services
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ms.topic: faq
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ms.date: 03/11/2022
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ms.date: 11/07/2022
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ms.author: aahi
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title: FAQ for Azure Cognitive Services disconnected containers
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summary: |
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If you have any questions on the application, gating process or other information needed, email [email protected]
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- question: How do I download the disconnected containers?
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answer: |
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These containers are hosted on the Microsoft Container Registry and available for download on [Docker Hub](https://hub.docker.com/_/microsoft-azure-cognitive-services). You won't be able to run the container if your Azure subscription has not been approved after completion of the request form. Once you're approved, you can follow the steps in [Use Docker containers in disconnected environments](disconnected-containers.md)
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These containers are hosted on the Microsoft Container Registry and available for download on [Microsoft Artifact Registry](https://mcr.microsoft.com/catalog) and [Docker Hub](https://hub.docker.com/_/microsoft-azure-cognitive-services). You won't be able to run the container if your Azure subscription has not been approved after completion of the request form. Once you're approved, you can follow the steps in [Use Docker containers in disconnected environments](disconnected-containers.md)
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- question: What is the service-level agreement (SLA) for Cognitive Services containers?
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Cognitive Services disconnected containers don't have an SLA, because customers control configuration of the resources used. Customers are free to deploy containers on-premises and define the host environments.
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Docker containers running in a disconnected environment will write usage records to a volume where they're collected over time. These containers also provide a REST endpoint to generate a report about usage. See [Use containers in disconnected environments](disconnected-containers.md#usage-records) for more information.
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- question: What is the current support warranty for containers?
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There's no warranty for containers in preview. Microsoft's standard warranty for enterprise software will apply when containers are formally announced as General Availability (GA).
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Microsoft's standard warranty for enterprise software will apply when a container image is formally announced as General Available (GA). There's no warranty for container images in preview.
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- question: What hardware is required to run these containers?
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Cognitive Services containers are x64-based containers that can run any compatible Linux node, VM, and edge device that supports x64 Linux Docker containers. They all require CPU processors. You can find the minimum and recommended configurations for each container offering on these pages:
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