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Copy file name to clipboardExpand all lines: articles/active-directory/authentication/howto-mfaserver-deploy-upgrade-pf.md
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title: Upgrade PhoneFactor to Azure MFA Server - Azure Active Directory
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description: Get started with Azure MFA Server when you upgrade from the older phonefactor agent.
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title: Upgrade PhoneFactor to Azure AD Multi-Factor Authentication Server - Azure Active Directory
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description: Get started with Azure AD Multi-Factor Authentication Server when you upgrade from the older phonefactor agent.
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services: multi-factor-authentication
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ms.service: active-directory
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ms.subservice: authentication
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ms.topic: how-to
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ms.date: 10/10/2022
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ms.date: 10/18/2022
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ms.author: justinha
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author: justinha
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1. First, back up the PhoneFactor data file. The default installation location is C:\Program Files\PhoneFactor\Data\Phonefactor.pfdata.
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2. If the User Portal is installed:
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2. If the User portal is installed:
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1. Navigate to the install folder and back up the web.config file. The default installation location is C:\inetpub\wwwroot\PhoneFactor.
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2. If you have added custom themes to the portal, back up your custom folder below the C:\inetpub\wwwroot\PhoneFactor\App_Themes directory.
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3. Uninstall the User Portal either through the PhoneFactor Agent (only available if installed on the same server as the PhoneFactor Agent) or through Windows Programs and Features.
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3. Uninstall the User portal either through the PhoneFactor Agent (only available if installed on the same server as the PhoneFactor Agent) or through Windows Programs and Features.
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3. If the Mobile App Web Service is installed:
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2. If the Web Service SDK was previously installed, install the new Web Service SDK through the Multi-Factor Authentication Server User Interface.
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The default virtual directory name is now **MultiFactorAuthWebServiceSdk** instead of **PhoneFactorWebServiceSdk**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you have to change the URL in any applications that reference the Web Service SDK (like the User Portal and Mobile App Web Service) to point at the correct location.
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The default virtual directory name is now **MultiFactorAuthWebServiceSdk** instead of **PhoneFactorWebServiceSdk**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you have to change the URL in any applications that reference the Web Service SDK (like the User portal and Mobile App Web Service) to point at the correct location.
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3. If the User Portal was previously installed on the PhoneFactor Agent Server, install the new Multi-Factor Authentication User Portal through the Multi-Factor Authentication Server User Interface.
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3. If the User portal was previously installed on the PhoneFactor Agent Server, install the new Multi-Factor Authentication User portal through the Multi-Factor Authentication Server User Interface.
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The default virtual directory name is now **MultiFactorAuth** instead of **PhoneFactor**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you should click the User Portal icon in the Multi-Factor Authentication Server and update the User Portal URL on the Settings tab.
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The default virtual directory name is now **MultiFactorAuth** instead of **PhoneFactor**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you should click the User portal icon in the Multi-Factor Authentication Server and update the User portal URL on the Settings tab.
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4. If the User Portal and/or Mobile App Web Service was previously installed on a different server from the PhoneFactor Agent:
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4. If the User portal and/or Mobile App Web Service was previously installed on a different server from the PhoneFactor Agent:
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1. Go to the install location (for example, C:\Program Files\PhoneFactor) and copy one or more installers to the other server. There are 32-bit and 64-bit installers for both the User Portal and Mobile App Web Service. They are called MultiFactorAuthenticationUserPortalSetupXX.msi and MultiFactorAuthenticationMobileAppWebServiceSetupXX.msi.
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1. Go to the install location (for example, C:\Program Files\PhoneFactor) and copy one or more installers to the other server. There are 32-bit and 64-bit installers for both the User portal and Mobile App Web Service. They're called MultiFactorAuthenticationUserPortalSetupXX.msi and MultiFactorAuthenticationMobileAppWebServiceSetupXX.msi.
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2. To install the User Portal on the web server, open a command prompt as an administrator and run MultiFactorAuthenticationUserPortalSetupXX.msi.
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2. To install the User portal on the web server, open a command prompt as an administrator and run MultiFactorAuthenticationUserPortalSetupXX.msi.
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The default virtual directory name is now **MultiFactorAuth** instead of **PhoneFactor**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you should click the User Portal icon in the Multi-Factor Authentication Server and update the User Portal URL on the Settings tab. Existing users need to be informed of the new URL.
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The default virtual directory name is now **MultiFactorAuth** instead of **PhoneFactor**. If you want to use the previous name, you must change the name of the virtual directory during installation. Otherwise, if you allow the install to use the new default name, you should click the User portal icon in the Multi-Factor Authentication Server and update the User portal URL on the Settings tab. Existing users need to be informed of the new URL.
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3. Go to the User Portal install location (for example, C:\inetpub\wwwroot\MultiFactorAuth) and edit the web.config file. Copy the values in the appSettings and applicationSettings sections from your original web.config file that was backed up before the upgrade into the new web.config file. If the new default virtual directory name was kept when installing the Web Service SDK, change the URL in the applicationSettings section to point to the correct location. If any other defaults were changed in the previous web.config file, apply those same changes to the new web.config file.
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3. Go to the User portal install location (for example, C:\inetpub\wwwroot\MultiFactorAuth) and edit the web.config file. Copy the values in the appSettings and applicationSettings sections from your original web.config file that was backed up before the upgrade into the new web.config file. If the new default virtual directory name was kept when installing the Web Service SDK, change the URL in the applicationSettings section to point to the correct location. If any other defaults were changed in the previous web.config file, apply those same changes to the new web.config file.
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> [!NOTE]
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> When upgrading from a version of Azure MFA Server older than 8.0 to 8.0+ that the mobile app web service can be uninstalled after the upgrade
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