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Merge pull request #302216 from AbhishekMallick01/Jul-3-2025-Blob
Az Blob backup - TSG error code updates
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articles/backup/backup-azure-troubleshoot-blob-backup.md

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title: Troubleshoot Blob backup and restore issues
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description: In this article, learn about symptoms, causes, and resolutions of Azure Backup failures related to the Azure Blob backups and restore.
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ms.topic: troubleshooting
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ms.date: 07/02/2025
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ms.date: 07/03/2025
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ms.service: azure-backup
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ms.reviewer: geg
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author: jyothisuri
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**Recommended action**: Remove network security perimeter from the storage account and retry the operation.
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## 641508, UserErrorConflictingOperationInProgress
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## UserErrorCrossTenantOrsPolicyDisabled
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**Error code**: `641508, UserErrorConflictingOperationInProgress`
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**Error message**: This operation on Storage Account requires exclusive access.
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**Recommended action**: Retry after ensuring there is no conflicting operation in progress.
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## 641539, UserErrorCrossTenantOrsPolicyDisabled
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**Error code**: `641539, UserErrorCrossTenantOrsPolicyDisabled`
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**Error code**: `UserErrorCrossTenantOrsPolicyDisabled`
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**Error message**: Cross tenant object replication policy is disabled.
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**Recommended action**: Enable cross tenant object replication policy on storage account and trigger the operation again.
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## 641541, UserErrorPitrRestoreFailedLeasedBlob
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## UserErrorPitrRestoreFailedLeasedBlob
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**Error code**: `641541, UserErrorPitrRestoreFailedLeasedBlob`
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**Error code**: `UserErrorPitrRestoreFailedLeasedBlob`
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**Error message**: The point in time operation failed because of a lease on the blob.
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**Recommended action**: Break the lease on blob before retrying.
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## 641560, UserErrorStorageAccountAndDatasourceLocationNotSame
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## UserErrorStorageAccountAndDatasourceLocationNotSame
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**Error code**: `641560, UserErrorStorageAccountAndDatasourceLocationNotSame`
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**Error code**: `UserErrorStorageAccountAndDatasourceLocationNotSame`
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**Error message**: Operation failed because, Storage Account and Datasource are not in the same location.
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**Recommended action**: Check the DataSource location in protection input and make sure it is same as the location of Storage account
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## 641561, UserErrorKeyVaultWasNotFound
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## UserErrorKeyVaultWasNotFound
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**Error code**: `641561, UserErrorKeyVaultWasNotFound`
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**Error code**: `UserErrorKeyVaultWasNotFound`
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**Error message**: Operation failed because key vault is not found to unwrap the encryption key for storage account.
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**Recommended action**: Check the key vault settings used for storage account encryption.
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## 641562, UserErrorBackupOperationNotSupportedOnOperationalTier
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## UserErrorBackupOperationNotSupportedOnOperationalTier
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**Error code**: `641562, UserErrorBackupOperationNotSupportedOnOperationalTier`
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**Error code**: `UserErrorBackupOperationNotSupportedOnOperationalTier`
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**Error message**: Backup isn't supported on this tier.
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**Recommended action**: Change policy to allow backups to run only on supported tiers.
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## 641563, UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount
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## UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount
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**Error code**: `641563, UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount`
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**Error code**: `UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount`
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**Error message**: Number of Object Replication Policies exceeded the max limit on a given storage account.
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**Recommended action**: Remove at least one object replication policy.
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## 641564, UserErrorLegalHoldOnContainer
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## UserErrorLegalHoldOnContainer
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**Error code**: `641564, UserErrorLegalHoldOnContainer`
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**Error code**: `UserErrorLegalHoldOnContainer`
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**Error message**: Operation failed because the container(s) have legal hold.
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**Recommended action**: Remove legal hold from containers or remove container with legal hold from protection for operation to succeed.
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## 641565, UserErrorSubscriptionFrozen
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## UserErrorSubscriptionFrozen
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**Error code**: `641565, UserErrorSubscriptionFrozen`
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**Error code**: `UserErrorSubscriptionFrozen`
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**Error message**: Operation failed because subscription frozen due to inactivity.
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**Recommended action**: Contact Microsoft support to unfreeze the subscription.
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## 641566, UserErrorDenyAssignmentWithBlueprint
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## UserErrorDenyAssignmentWithBlueprint
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**Error code**: `641566, UserErrorDenyAssignmentWithBlueprint`
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**Error code**: `UserErrorDenyAssignmentWithBlueprint`
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**Error message**: Operation failed because the access is denied due to deny assigmented created by Azure blueprint assignment.
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**Recommended action**: Remove the deny assignment created by Azure blueprint assignment.
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## 641568, UserErrorRestoreObjectReplicationPolicyCreationFailure
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## UserErrorRestoreObjectReplicationPolicyCreationFailure
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**Error code**: `641568, UserErrorRestoreObjectReplicationPolicyCreationFailure`
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**Error code**: `UserErrorRestoreObjectReplicationPolicyCreationFailure`
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**Error message**: Failed to create object replication policy on the storage account, restore storage account or the object replication policy created by Azure Backup may have been deleted.
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