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Update known-issues.md
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articles/communication-services/concepts/known-issues.md

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@@ -22,6 +22,18 @@ This article provides information about limitations and known issues related to
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The following sections provide information about known issues associated with the Communication Services JavaScript voice and video calling SDKs.
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### iOS 16 introduced bugs when putting browser in the background during a call
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The iOS 16 release has introduced a bug that can stop the ACS audio\video call when using Safari mobile browser. Apple is aware of this issue and are looking for a fix on their side. The impact could be that an ACS call might stop working during a call and the only resolution to get it working again is to have the end customer restart their phone.
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To reproduce this bug:
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- Have a user using an iPhone running iOS 16
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- Join ACS call (with audio only or with audio and video) using Safari iOS mobile browser
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- If during a call someone puts the Safari browser in the background and views YouTube OR receives a FaceTime\phone call while connected via a Bluetooth device
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Results:
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- After a few minutes of this situation, the incoming and outgoing video may stop working.
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- The only way to get ACS calling to work again is to have the end user restart their phone.
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### Chrome M98 - regression
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Chrome version 98 introduced a regression with anormal generation of video keyframes that impacts resolution of a sent video stream negatively for majority (70%+) of users.

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