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Add notification statements for zone- and region-down events
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articles/reliability/includes/storage/reliability-storage-availability-zone-down-experience-include.md

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If a zone becomes unavailable, Azure undertakes networking updates such as Domain Name System (DNS) repointing.
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- **Notification:** Zone failure events can be monitored through Azure Service Health and Resource Health. Set up alerts on these services to receive notifications of zone-level issues.
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- **Active requests:** In-flight requests might be dropped during the recovery process and should be retried. Applications should [implement retry logic](#transient-faults) to handle these temporary interruptions.
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- **Expected data loss:** No data loss occurs during zone failures because data is synchronously replicated across multiple zones before write operations complete.

articles/reliability/includes/storage/reliability-storage-multi-region-down-experience-include.md

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> [!WARNING]
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> An unplanned failover [can result in data loss](/azure/storage/common/storage-disaster-recovery-guidance#anticipate-data-loss-and-inconsistencies). Before initiating a customer-managed failover, decide whether the risk of data loss is justified by the restoration of service.
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- **Notification:** Region failure events can be monitored through Azure Service Health and Resource Health. Set up alerts on these services to receive notifications of region-level issues.
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- **Active requests:** During the failover process, both the primary and secondary storage account endpoints become temporarily unavailable for both reads and writes. Any active requests might be dropped, and client applications need to retry after the failover completes.
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- **Expected data loss:** During an unplanned failover, it's likely that you will have some data loss. This is because of the asynchronous replication lag, which means that recent writes may not be replicated. You can check the [Last Sync time](/azure/storage/common/last-sync-time-get) to understand how much data could be lost during an unplanned failover. Typically the data loss is expected to be less than 15 minutes, but that's not guaranteed.
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- **Detection and response:** You're responsible for deciding to fail over. You'd typically do so if you need to fail over between regions even though your storage account is healthy. For example, you might trigger a failover when there's a major outage of another application component that you can't recover from in the primary region.
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- **Notification:** Region failure events can be monitored through Azure Service Health and Resource Health. Set up alerts on these services to receive notifications of region-level issues.
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- **Active requests:** During the failover process, both the primary and secondary storage account endpoints become temporarily unavailable for both reads and writes. Any active requests might be dropped, and client applications need to retry after the failover completes.
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- **Expected data loss:** No data loss is expected because the failover process waits for all data to be synchronized.
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> [!IMPORTANT]
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> Use customer-managed failover options to develop, test, and implement your disaster recovery plans. **Do not rely on Microsoft-managed failover**, which might only be used in extreme circumstances. A Microsoft-managed failover would likely be initiated for an entire region. It can't be initiated for individual storage accounts, subscriptions, or customers. Failover might occur at different times for different Azure services. We recommend you use customer-managed failover.
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- **Notification:** Region failure events can be monitored through Azure Service Health and Resource Health. Set up alerts on these services to receive notifications of region-level issues.

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