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Azure Managed Instance for Apache Cassandra provides automated deployment and scaling operations for managed open-source Apache Cassandra data centers. This article defines the management operations and features provided by the service. It also explains the separation of responsibilities between the Azure support team and customers when maintaining standalone and [hybrid](configure-hybrid-cluster.md) clusters.
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## Compaction
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* The system currently does not perform a major compaction.
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* Repair (see [Maintenance](#maintenance)) performs a Merkle tree compaction, which is a special kind of compaction.
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* Depending on the compaction strategy on the keyspace, Cassandra automatically compacts when the keyspace reaches a specific size. We recommend that you carefully select a compaction strategy for your workload, and don't do any manual compactions outside the strategy.
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## Patching
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* Operating System-level patches are done automatically at approximately 2-week cadence.
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> In the event that we investigate a support case and discover that the root cause of the issue is at the Apache Cassandra configuration level (and not any underlying platform level aspects we maintain), the case may be closed. Where possible, we will also provide recommendations and guidance on remediation. We therefore recommend you [enable metrics](visualize-prometheus-grafana.md) and/or become familiar with our [Azure monitor integration](monitor-clusters.md) in order to prevent common application/configuration level issues in Apache Cassandra, such as the above.
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## Backup and restore
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Snapshot backups are enabled by default, and taken every 4 hours. Backups are stored in an internal Azure blob storage account, and are retained for up to 2 days (48 hours). This is no cost for backups. To restore from a backup, file a [support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) in the Azure portal.
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Snapshot backups are enabled by default and taken every 4 hours with [Medusa](https://github.com/thelastpickle/cassandra-medusa). Backups are stored in an internal Azure Blob Storage account and are retained for up to 2 days (48 hours). There is no cost for backups. To restore from a backup, file a [support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) in the Azure portal.
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> [!WARNING]
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> Backups are restored to new clusters only. Backups are intended for accidental deletion scenarios, and are not geo-redundant. They are therefore not recommended for use as a disaster recovery (DR) strategy in case of a total regional outage. To safeguard against region-wide outages, we recommend a multi-region deployment. Take a look at our quick start for multi-region deployments[here](create-multi-region-cluster.md).
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> Backups are restored to new clusters only. Backups are intended for accidental deletion scenarios, and are not geo-redundant. They are therefore not recommended for use as a disaster recovery (DR) strategy in case of a total regional outage. To safeguard against region-wide outages, we recommend a multi-region deployment. Take a look at our [quickstart for multi-region deployments](create-multi-region-cluster.md).
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