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Merge pull request #57790 from tulasim88/patch-16
Update confidence-score.md
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articles/cognitive-services/QnAMaker/Concepts/confidence-score.md

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@@ -47,6 +47,8 @@ When choosing your threshold, keep in mind the balance between Accuracy and Cove
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- If **Coverage** (or recall) is more important- and you want to answer as many questions as possible, even if there is only a partial relation to the user's question- then LOWER the threshold. This means there could be more cases where the answer does not answer the user's actual query, but gives some other somewhat related answer. *For example:* if you make the threshold **30**, you might give not very related answers like, answering with the above example, for queries like "Where can I edit my KB?"
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> [!NOTE]
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> Newer versions of QnA Maker include improvements to scoring logic, and could affect your threshold. Any time you update the service, make sure to test and tweak the threshold if necessary. You can check your QnA Service version [here](https://www.qnamaker.ai/UserSettings), and see how to get the latest updates [here](../How-To/troubleshooting-runtime.md).
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## Improve confidence scores
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To improve the confidence score of a particular response to a user query, you can add the user query to the knowledge base as an alternate question on that response.

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