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Copy file name to clipboardExpand all lines: articles/automation/troubleshoot/update-agent-issues-linux.md
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@@ -27,19 +27,19 @@ This article discusses how to run the troubleshooter for Azure machines from the
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For Azure machines, select the **troubleshoot** link under the **Update Agent Readiness** column in the portal to open the Troubleshoot Update Agent page. For non-Azure machines, the link brings you to this article. To troubleshoot a non-Azure machine, see the instructions in the **Troubleshoot offline** section.
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:::image type="content" source="../media/update-agent-issues-linux/vm-list.png" alt-text="Screenshot of VM list page":::
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:::image type="content" source="../media/update-agent-issues-linux/vm-list.png" alt-text="Screenshot of VM list page.":::
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> [!NOTE]
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> The checks require the VM to be running. If the VM isn't running, **Start the VM** appears.
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On the Troubleshoot Update Agent page, select **Run Checks** to start the troubleshooter. The troubleshooter uses [Run command](../../virtual-machines/linux/run-command.md) to run a script on the machine to verify the dependencies. When the troubleshooter is finished, it returns the result of the checks.
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:::image type="content" source="../media/update-agent-issues-linux/troubleshoot-page.png" alt-text="Screenshot of Troubleshoot page":::
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:::image type="content" source="../media/update-agent-issues-linux/troubleshoot-page.png" alt-text="Screenshot of Troubleshoot page.":::
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When the checks are finished, the results are returned in the window. The check sections provide information on what each check is looking for.
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:::image type="content" source="../media/update-agent-issues-linux/actionable-tasks-linux-inline.png" alt-text="Screenshot of Linux Troubleshooter" border="false" lightbox="../media/update-agent-issues-linux/actionable-tasks-linux-expanded.png":::
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:::image type="content" source="../media/update-agent-issues-linux/actionable-tasks-linux-inline.png" alt-text="Screenshot of Linux Troubleshooter." border="false" lightbox="../media/update-agent-issues-linux/actionable-tasks-linux-expanded.png":::
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## Prerequisite checks
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The operating system check verifies if the Hybrid Runbook Worker is running one of the [supported operating systems](../update-management/operating-system-requirements.md#supported-operating-systems).
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### Dmidecode Check
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### Dmidecode check
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To verify if a VM is an Azure VM, check for Asset tag value using the below command:
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*/etc/opt/microsoft/omsagent/conf/omsadmin.conf*
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### Monitoring Agent Status
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### Monitoring Agent status
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To fix this issue, you must start the OMS Agent service by using the following command:
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This check makes sure the Hybrid Runbook Worker is running on the machine. The processes in the example below should be present if the Hybrid Runbook Worker is running correctly.
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```
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Curl on provided OMS endpoint
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### Software Repositories
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### Software repositories
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Fix this issue by allowing the prerequisite Repo URL. For RHEL, see [here](https://learn.microsoft.com/azure/virtual-machines/workloads/redhat/redhat-rhui#troubleshoot-connection-problems-to-azure-rhui).
Copy file name to clipboardExpand all lines: articles/automation/troubleshoot/update-agent-issues.md
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For Azure machines, you can launch the Troubleshoot Update Agent page by selecting the **Troubleshoot** link under the **Update Agent Readiness** column in the portal. For non-Azure machines, the link brings you to this article. See [Troubleshoot offline](#troubleshoot-offline) to troubleshoot a non-Azure machine.
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:::image type="content" source="../media/update-agent-issues/vm-list.png" alt-text="Screenshot of the Update Management list of virtual machines":::
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:::image type="content" source="../media/update-agent-issues/vm-list.png" alt-text="Screenshot of the Update Management list of virtual machines.":::
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> [!NOTE]
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> To check the health of the Hybrid Runbook Worker, the VM must be running. If the VM isn't running, a **Start the VM** button appears.
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On the Troubleshoot Update Agent page, select **Run checks** to start the troubleshooter. The troubleshooter uses [Run Command](../../virtual-machines/windows/run-command.md) to run a script on the machine, to verify dependencies. When the troubleshooter is finished, it returns the result of the checks.
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:::image type="content" source="../media/update-agent-issues/troubleshoot-page.png" alt-text="Screenshot of the Troubleshoot Update Agent page":::
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:::image type="content" source="../media/update-agent-issues/troubleshoot-page.png" alt-text="Screenshot of the Troubleshoot Update Agent page.":::
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Results are shown on the page when they're ready. The checks sections show what's included in each check.
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:::image type="content" source="../media/update-agent-issues/actionable-tasks-windows-inline.png" alt-text="Screenshot of Windows Troubleshooter" border="false" lightbox="../media/update-agent-issues/actionable-tasks-windows-expanded.png":::
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:::image type="content" source="../media/update-agent-issues/actionable-tasks-windows-inline.png" alt-text="Screenshot of Windows Troubleshooter." border="false" lightbox="../media/update-agent-issues/actionable-tasks-windows-expanded.png":::
For more information, see [Configure reboot settings](../update-management/configure-wuagent.md#configure-reboot-settings)
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### WSUS Server configuration
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### WSUS server configuration
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If the environment is set to get updates from WSUS, ensure that it is approved in WSUS before the update deployment. For more information, see [WSUS configuration settings](../update-management/configure-wuagent.md#make-wsus-configuration-settings). If your environment is not using WSUS, ensure that you remove the WSUS server settings and [reset Windows update component](https://learn.microsoft.com/windows/deployment/update/windows-update-resources#how-do-i-reset-windows-update-components).
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