Skip to content

Commit 24c5cb4

Browse files
Merge pull request #286666 from bandersmsft/transfer-hub-macc-note
MCM - Update sub-transfer for MACC limitation
2 parents ac5d7a8 + 07cf95a commit 24c5cb4

File tree

1 file changed

+15
-10
lines changed

1 file changed

+15
-10
lines changed

articles/cost-management-billing/manage/subscription-transfer.md

Lines changed: 15 additions & 10 deletions
Original file line numberDiff line numberDiff line change
@@ -6,7 +6,7 @@ ms.reviewer: sgautam
66
ms.service: cost-management-billing
77
ms.subservice: billing
88
ms.topic: concept-article
9-
ms.date: 08/09/2024
9+
ms.date: 09/12/2024
1010
ms.author: banders
1111
# customer intent: As a billing administrator, I want to learn about transferring subscriptions so that I can transfer one.
1212
---
@@ -40,13 +40,13 @@ As you begin to plan your product transfer, consider the information needed to a
4040
- Why is the product transfer required?
4141
- What's the wanted timeline for the product transfer?
4242
- What's the product's current offer type and what do you want to transfer it to?
43-
- Microsoft Online Service Program (MOSP), also known as pay-as-you-go (PAYG)
43+
- Microsoft Online Service Program (MOSP), also known as pay-as-you-go
4444
- Previous Azure offer in CSP
4545
- Enterprise Agreement (EA)
4646
- Microsoft Customer Agreement in the Enterprise motion (MCA-E) where you buy Azure services through a Microsoft representative. Also called an MCA enterprise agreement.
4747
- Microsoft Customer Agreement that you bought through the Azure website (MCA-online).
48-
- Cloud Solution Provider - CSP (MCA managed by partner)
49-
- Others like MSDN, EOPEN, Azure Pass, and Free Trial
48+
- Cloud Solution Provider (CSP) - MCA managed by partner
49+
- Others like Visual Studio, EOPEN, Azure Pass, and Free Trial
5050
- Do you have the required permissions on the product to accomplish a transfer? Specific permission needed for each transfer type is listed in the following product transfer support table.
5151
- Only the billing administrator of an account can transfer subscription ownership.
5252
- Only a billing administrator owner can transfer reservation or savings plan ownership.
@@ -60,6 +60,11 @@ Understanding the answers to source and destination offer type questions is cruc
6060

6161
If you're not sure what type of subscription you have, see [Check the type of your account](view-all-accounts.md#check-the-type-of-your-account).
6262

63+
## Parent subscription cancellation and transfer limitations
64+
65+
If your subscription contains an active Microsoft Azure Consumption Commitment (MACC) agreement, you can't cancel or transfer the subscription because of the contractual obligation to fulfill the terms of the MACC commitment. The parent subscription must remain active as long as it contains an active MACC. Once the MACC expires, the subscription is able to be canceled or transferred.
66+
67+
6368
## Support plan transfers
6469

6570
You can't transfer support plans. If you have a support plan, then you should cancel it. Then you can buy a new one for the new agreement. If you cancel an Azure support plan, you get billed for the rest of the month. Cancelling a support plan doesn't result in a prorated refund. For more information about support plans, see [Azure support plans](https://azure.microsoft.com/support/plans/).
@@ -79,12 +84,12 @@ Dev/Test products aren't shown in the following table. Transfers for Dev/Test pr
7984
8085
| Source (current) product agreement type | Destination (future) product agreement type | Notes |
8186
| --- | --- | --- |
82-
| EA | MOSP (PAYG) | • Transfer from an EA enrollment to a MOSP subscription requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
87+
| EA | MOSP (pay-as-you-go) | • Transfer from an EA enrollment to a MOSP subscription requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
8388
| EA | MCA-online | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers with no currency change are supported. <br><br> • You can't transfer a savings plan purchased under an Enterprise Agreement enrollment that was bought in a non-USD currency. However, you can [change the savings plan scope](../savings-plan/manage-savings-plan.md#change-the-savings-plan-scope) so that it applies to other subscriptions. |
8489
| EA | EA | • Transferring between EA enrollments requires a [billing support ticket](https://azure.microsoft.com/support/create-ticket/).<br><br> • Reservations and savings plans automatically get transferred during EA to EA transfers, except in transfers with a currency change.<br><br> • Transfer within the same enrollment is the same action as changing the account owner. For details, see [Change Azure subscription or account ownership](direct-ea-administration.md#change-azure-subscription-or-account-ownership). |
8590
| EA | MCA-E | • Transferring all enrollment products is completed as part of the MCA transition process from an EA. For more information, see [Complete Enterprise Agreement tasks in your billing account for a Microsoft Customer Agreement](mca-enterprise-operations.md).<br><br> • If you want to transfer specific products but not all of the products in an enrollment, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md). <br><br>• Self-service reservation transfers with no currency change are supported. When there's is a currency change during or after an enrollment transfer, reservations paid for monthly are canceled for the source enrollment. Cancellation happens at the time of the next monthly payment for an individual reservation. The cancellation is intentional and only affects monthly reservation purchases. For more information, see [Transfer Azure Enterprise enrollment accounts and subscriptions](../manage/ea-transfers.md#prerequisites-1).<br><br> • You can't transfer a savings plan purchased under an Enterprise Agreement enrollment that was bought in a non-USD currency. You can [change the savings plan scope](../savings-plan/manage-savings-plan.md#change-the-savings-plan-scope) so that it applies to other subscriptions. |
8691
| EA | CSP (MCA managed by partner) | • Transfer is only allowed for direct EA to CSP (MCA managed by partner). A direct EA is signed between Microsoft and an EA customer.<br><br>• Only CSP direct bill partners certified as an [Azure Expert Managed Services Provider (MSP)](https://partner.microsoft.com/membership/azure-expert-msp) can request to transfer Azure products for their customers that have a Direct Enterprise Agreement (EA). For more information, see [Get billing ownership of Azure subscriptions to your MPA account](mpa-request-ownership.md). Product transfers are allowed only for customers that accepted a Microsoft Customer Agreement (MCA) and purchased an Azure plan with the CSP Program.<br><br> • Transfer from EA Government to CSP (MCA managed by partner) isn't supported.<br><br>• There are limitations and restrictions. For more information, see [Transfer EA subscriptions to a CSP partner](transfer-subscriptions-subscribers-csp.yml). |
87-
| MCA-online | MOSP (PAYG) | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
92+
| MCA-online | MOSP (pay-as-you-go) | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
8893
| MCA-online | MCA-online | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation and savings plan transfers are supported. |
8994
| MCA-online | EA | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
9095
| MCA-online | MCA-E | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br>• Self-service reservation and savings plan transfers are supported. |
@@ -99,10 +104,10 @@ Dev/Test products aren't shown in the following table. Transfers for Dev/Test pr
99104
| CSP (MCA managed by partner) | EA | • Automatic transfer isn't supported. Any transfer requires resources to move from the existing CSP (MCA managed by partner) product manually to a newly created or an existing EA product.<br><br> • Use the information in the [Perform resource transfers](#perform-resource-transfers) section. <br><br> • Reservations and savings plan don't automatically transfer and transferring them isn't supported. |
100105
| CSP (MCA managed by partner) | MCA-online | • Microsoft doesn't support the transfer, so you must move resources yourself. For more information, see [Move resources to a new resource group or subscription](../../azure-resource-manager/management/move-resource-group-and-subscription.md).<br><br> • Reservations and savings plans don't automatically transfer and transferring them isn't supported. |
101106
| CSP (MCA managed by partner) | CSP (MCA managed by partner) | • For details, see [Transfer a customer's Azure subscriptions and/or Reservations (under an Azure plan) to a different CSP](/partner-center/transfer-azure-subscriptions-under-azure-plan). |
102-
| MOSP (PAYG) | MOSP (PAYG) | • If you're changing the billing owner of the subscription, see [Transfer billing ownership of an Azure subscription to another account](billing-subscription-transfer.md).<br><br> • Reservations don't automatically transfer so you must open a [billing support ticket](https://azure.microsoft.com/support/create-ticket/) to transfer them. |
103-
| MOSP (PAYG) | MCA-online | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation transfers are supported. |
104-
| MOSP (PAYG) | EA | • If you're transferring the admin account to the EA enrollment, see [Transfer a subscription to an EA](mosp-ea-transfer.md#transfer-the-subscription-to-the-ea).<br><br> • If you're transferring subscriptions to the EA enrollment, you must create a [billing support ticket](https://azure.microsoft.com/support/create-ticket/). |
105-
| MOSP (PAYG) | MCA-E | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation transfers are supported. |
107+
| MOSP (pay-as-you-go) | MOSP (pay-as-you-go) | • If you're changing the billing owner of the subscription, see [Transfer billing ownership of an Azure subscription to another account](billing-subscription-transfer.md).<br><br> • Reservations don't automatically transfer so you must open a [billing support ticket](https://azure.microsoft.com/support/create-ticket/) to transfer them. |
108+
| MOSP (pay-as-you-go) | MCA-online | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation transfers are supported. |
109+
| MOSP (pay-as-you-go) | EA | • If you're transferring the admin account to the EA enrollment, see [Transfer a subscription to an EA](mosp-ea-transfer.md#transfer-the-subscription-to-the-ea).<br><br> • If you're transferring subscriptions to the EA enrollment, you must create a [billing support ticket](https://azure.microsoft.com/support/create-ticket/). |
110+
| MOSP (pay-as-you-go) | MCA-E | • For details, see [Transfer Azure subscription billing ownership for a Microsoft Customer Agreement](mca-request-billing-ownership.md).<br><br> • Self-service reservation transfers are supported. |
106111

107112
## Perform resource transfers
108113

0 commit comments

Comments
 (0)