Product Backlog Item 2634357: SaaS App Tutorial: Gainsight SAML

Author: bhavana-129

articles/active-directory/saas-apps/gainsight-saml-tutorial.md

@@ -0,0 +1,127 @@
+---
+title: Azure Active Directory SSO integration with Gainsight SAML
+description: Learn how to configure single sign-on between Azure Active Directory and Gainsight SAML.
+services: active-directory
+author: jeevansd
+manager: CelesteDG
+ms.reviewer: CelesteDG
+ms.service: active-directory
+ms.subservice: saas-app-tutorial
+ms.workload: identity
+ms.topic: how-to
+ms.date: 07/14/2023
+ms.author: jeedes
+
+---
+
+# Azure Active Directory SSO integration with Gainsight SAML
+
+In this article, you'll learn how to integrate Gainsight SAML with Azure Active Directory (Azure AD). Use Azure AD to manage user access and enable single sign-on with Gainsight SAML. Requires an existing Gainsight SAML subscription. When you integrate Gainsight SAML with Azure AD, you can:
+
+* Control in Azure AD who has access to Gainsight SAML.
+* Enable your users to be automatically signed-in to Gainsight SAML with their Azure AD accounts.
+* Manage your accounts in one central location - the Azure portal.
+
+You'll configure and test Azure AD single sign-on for Gainsight SAML in a test environment. Gainsight SAML supports both **SP** and **IDP** initiated single sign-on.
+
+## Prerequisites
+
+To integrate Azure Active Directory with Gainsight SAML, you need:
+
+* An Azure AD user account. If you don't already have one, you can [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F).
+* One of the following roles: Global Administrator, Cloud Application Administrator, Application Administrator, or owner of the service principal.
+* An Azure AD subscription. If you don't have a subscription, you can get a [free account](https://azure.microsoft.com/free/).
+* Gainsight SAML single sign-on (SSO) enabled subscription.
+
+## Add application and assign a test user
+
+Before you begin the process of configuring single sign-on, you need to add the Gainsight SAML application from the Azure AD gallery. You need a test user account to assign to the application and test the single sign-on configuration.
+
+### Add Gainsight SAML from the Azure AD gallery
+
+Add Gainsight SAML from the Azure AD application gallery to configure single sign-on with Gainsight SAML. For more information on how to add application from the gallery, see the [Quickstart: Add application from the gallery](../manage-apps/add-application-portal.md).
+
+### Create and assign Azure AD test user
+
+Follow the guidelines in the [create and assign a user account](../manage-apps/add-application-portal-assign-users.md) article to create a test user account in the Azure portal called B.Simon.
+
+Alternatively, you can also use the [Enterprise App Configuration Wizard](https://portal.office.com/AdminPortal/home?Q=Docs#/azureadappintegration). In this wizard, you can add an application to your tenant, add users/groups to the app, and assign roles. The wizard also provides a link to the single sign-on configuration pane in the Azure portal. [Learn more about Microsoft 365 wizards.](/microsoft-365/admin/misc/azure-ad-setup-guides). 
+
+## Configure Azure AD SSO
+
+Complete the following steps to enable Azure AD single sign-on in the Azure portal.
+
+1. In the Azure portal, on the **Gainsight SAML** application integration page, find the **Manage** section and select **single sign-on**.
+1. On the **Select a single sign-on method** page, select **SAML**.
+1. On the **Set up single sign-on with SAML** page, select the pencil icon for **Basic SAML Configuration** to edit the settings.
+
+   ![Screenshot shows how to edit Basic SAML Configuration.](common/edit-urls.png "Basic Configuration")
+
+1. On the **Basic SAML Configuration** section, perform the following steps:
+
+	a. In the **Identifier** textbox, type a value using one of the following patterns:
+
+	| **Identifier** |
+	|-----------|
+	| `urn:auth0:gainsight:<ID>` |
+	| `urn:auth0:gainsight-eu:<ID>` |
+	
+    b. In the **Reply URL** textbox, type a URL using one of the following patterns:
+    
+	| **Reply URL** |
+	|------------|
+	| `https://secured.gainsightcloud.com/login/callback?connection=<ID>` |
+	| `https://secured.eu.gainsightcloud.com/login/callback?connection=<ID>` |
+
+1. Perform the following step, if you wish to configure the application in **SP** initiated mode:
+
+	In the **Sign on URL** textbox, type a URL using one of the following patterns:
+
+	| **Sign on URL** |
+	|------------|
+	| `https://secured.gainsightcloud.com/samlp/<ID>` |
+	| `https://secured.eu.gainsightcloud.com/samlp/<ID>` |
+
+	> [!NOTE]
+    > These values are not real. Update these values with the actual Identifier, Reply URL and Sign on URL. Contact [Gainsight SAML support team](mailto:[email protected]) to get these values. You can also refer to the patterns shown in the **Basic SAML Configuration** section in the Azure portal.
+
+1. On the **Set-up single sign-on with SAML** page, in the **SAML Signing Certificate** section, find **Certificate (Base64)** and select **Download** to download the certificate and save it on your computer.
+
+    ![Screenshot shows the Certificate download link.](common/certificatebase64.png "Certificate")
+
+1. On the **Set up Gainsight SAML** section, copy the appropriate URL(s) based on your requirement.
+
+	![Screenshot shows to copy configuration appropriate URL.](common/copy-configuration-urls.png "Metadata")
+
+## Configure Gainsight SAML SSO
+
+To configure single sign-on on **Gainsight SAML** side, you need to send the downloaded **Certificate (Base64)** and appropriate copied URLs from Azure portal to [Gainsight SAML support team](mailto:[email protected]). They set this setting to have the SAML SSO connection set properly on both sides.
+
+### Create Gainsight SAML test user
+
+In this section, you create a user called Britta Simon at Gainsight SAML SSO. Work with [Gainsight SAML support team](mailto:[email protected]) to add the users in the Gainsight SAML SSO platform. Users must be created and activated before you use single sign-on.
+
+## Test SSO 
+
+In this section, you test your Azure AD single sign-on configuration with following options. 
+
+#### SP initiated:
+
+* Click on **Test this application** in Azure portal. This will redirect to Gainsight SAML Sign-on URL where you can initiate the login flow.  
+
+* Go to Gainsight SAML Sign-on URL directly and initiate the login flow from there.
+
+#### IDP initiated:
+
+* Click on **Test this application** in Azure portal and you should be automatically signed in to the Gainsight SAML for which you set up the SSO. 
+
+You can also use Microsoft My Apps to test the application in any mode. When you click the Gainsight SAML tile in the My Apps, if configured in SP mode you would be redirected to the application sign-on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Gainsight SAML for which you set up the SSO. For more information about the My Apps, see [Introduction to the My Apps](../user-help/my-apps-portal-end-user-access.md).
+
+## Additional resources
+
+* [What is single sign-on with Azure Active Directory?](../manage-apps/what-is-single-sign-on.md)
+* [Plan a single sign-on deployment](../manage-apps/plan-sso-deployment.md).
+
+## Next steps
+
+Once you configure Gainsight SAML you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. [Learn how to enforce session control with Microsoft Cloud App Security](/cloud-app-security/proxy-deployment-aad).

articles/active-directory/saas-apps/toc.yml

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         href: fuse-tutorial.md
       - name: Fuze
         href: fuze-tutorial.md  
+      - name: Gainsight SAML
+        href: gainsight-saml-tutorial.md
       - name: gamba!
         href: gamba-tutorial.md
       - name: Google Cloud / G Suite Connector