Merge pull request #279202 from bandersmsft/enrollment-status

MCM - update ea-portal-agreements for manually terminated status

Author: prmerger-automator[bot]

articles/cost-management-billing/manage/ea-portal-agreements.md

@@ -3,7 +3,7 @@ title: Azure EA agreements and amendments
 description: The article describes how Azure EA agreements and amendments might affect your access, use, and payments for Azure services.
 author: bandersmsft
 ms.author: banders
-ms.date: 05/31/2024
+ms.date: 06/25/2024
 ms.topic: conceptual
 ms.service: cost-management-billing
 ms.subservice: enterprise
@@ -24,7 +24,7 @@ The date that the regional operations center processes the new Azure Prepayment
 
 ## Enrollment status
 
-An enrollment has one of the following status values. Each value determines how you can use and access an enrollment. The enrollment status determines at which stage your enrollment is. It tells you if the enrollment needs to be activated before it can be used. Or, if the initial period expired and you're charged for usage overage.
+An enrollment has one of the following status values. Each value determines how you can use and access an enrollment. The enrollment status determines at which stage your enrollment is. It tells you if the enrollment needs to be activated before it can be used. Or, it informs you that the initial period expired and you're getting charged for usage overage.
 
 **Pending** - The enrollment administrator needs to sign in to the Azure portal. After the administrator signs in, the enrollment switches to **Active** status.
 
@@ -45,6 +45,8 @@ As of August 1, 2019, new opt-out forms aren't accepted for Azure commercial cus
 
 **Transferred** - Transferred status is applied to enrollments that have their associated accounts and services transferred to a new enrollment. Enrollments don't automatically transfer if a new enrollment number is generated during renewal. The prior enrollment number must be included in the customer's renewal request for an automatic transfer.
 
+**Manually Terminated** - All the subscriptions and accounts under the enrollment are deactivated. Reactivation isn't supported for terminated enrollments. For direct EA, only a non-read-only enterprise administrator can request reactivation with a support request. For indirect EA, the partner can submit a request in the Volume Licensing Center. However, to terminate enrollments with Expired status, the partner must request it using Azure support.
+
 ## Partner markup
 
 In the Azure portal, Partner Price Markup helps to enable better cost reporting for customers. The Azure portal shows usage and prices configured by partners for their customers.